Mohamed Adel Ibrahim Zaki Ali

MOBILE : +971-********* E-MAIL: ad2qc8@r.postjobfree.com

ADDRESS: Dubai UAE

OBJECTIVE

Seeking a challenging position of Sales in a reputable organization to utilize my educational qualifications, professional experience and make use of my interpersonal skills to achieve the goals of the company. PROFESSIONAL EXPERIENCE

SALES EXECUTIVE AT H&M 2020 - 2023 / Egypt

• Conduct market research to identify selling possibilities and evaluate customer needs

• Actively seek out new sales opportunities through cold calling, networking and social media

• Set up meetings with potential clients and listen to their wishes and concerns

• Prepare and deliver appropriate presentations on products and services

• Create frequent reviews and reports with sales and financial data SALES EXECUTIVE AT OPPO 2017 – 2020 / Egypt

• Ensure the availability of stock for sales and demonstrations

• Participate on behalf of the company in exhibitions or conferences

• Negotiate/close deals and handle complaints or objections

• Collaborate with team members to achieve better results

• Gather feedback from customers or prospects and share with internal teams CUSTOMER SERVICE AT VODAFONE 2015- 2017 Egypt

• Open and maintain customer accounts by recording account information.

• Maintain financial accounts by processing customer adjustments.

• Prepare product or service reports by collecting and analyzing customer information.

• Manage large amounts of incoming calls.

• Identify and assess customers' needs to achieve satisfaction.

• Provide accurate, valid and complete information by using the right methods/tools.

• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.

• Use telephones to reach out to customers and verify account information.

• Inform customer of deals and promotions.

• Resolve customer complaints via phone, email, mail or social media. EDUCATION

Qualification: Bachelor Of Commerce Subject: Accounting University: Banha (EGYPT) Year: 2018

SKILLS

Language Skills

o Arabic: Mother tongue.

o English: Spoken, Written & Reading

o Spanish: Spoken, Written & Reading. (Average)

Computer Skills

o Microsoft office (Word, Excel, ERP, Odoo, Outlook, Emails, and PowerPoint presentations) o High Typing Speed " Arabic & English "

o Good knowledge in Using Accounting Software

PERSONAL INFORMATION

Nationality: Egyptian Date of birth: 05/03/1993

Marital status: Single Visa Status: Visit Visa Valid Till: 15/11/2023

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