Humphrey Orjiako, MBA – Founder, Consultant

Frisco, TX 978-***-**** ad2qb1@r.postjobfree.com https://linkedin.com/in/chieduhumphreyorjiako Dynamic Leader that Accelerates Desired Outcomes and Drives Sustainable Change Seasoned change management and business process expert with over 15 years of experience driving successful transformation initiatives across multiple industries. Develop and execute change management strategies that foster adoption of new technologies, processes, and systems. Establish Centers of Excellence to promote cross- functional collaboration and continuous improvement. Orchestrated rollout of new ERP system leading to 40% faster user adoption and 20% increase in productivity. Championed digital transformation for claims processing resulting in over $1M in cost savings and 30% faster cycle time. Exceptional at deploying sustainable change. Core Competencies

Project Management Communications Process Development Process Optimization Prosci/Adkar Process Mapping

Facilitation Organizational Change management Training Deployment Coaching Six Sigma/Lean Problem Solving

Strategy Development MS Office Design Thinking

Professional Experience

Founder and Consultant, Change and Project Management, Chimera Innovations, Dallas, TX 02/2022 – Present Founded a boutique consulting firm focused on ensuring successful adoption of transformation initiatives. Guide clients from startups to Fortune 500 through organizational changes including new systems, processes, and technologies. Lead multifunctional global teams to drive excellence in operations and change adoption.

● Established Centers of Excellence to promote adoption through stakeholder collaboration, communication, training, and engagement. Developed custom frameworks, tools, and templates used by dozens of mid-size clients to optimize change initiatives.

● Created comprehensive change management plans encompassing communication strategies, problem solving, training programs, implementation roadmaps, and evaluation mechanisms.

● Conducted over 60 workshops and training sessions to equip clients with change leadership and project management skills.

Assoc. Director, Business Transformation (Contract), BioMarin Pharmaceutical, Dallas, TX 02/2023 - Present Change Management Lead (Contract). Directed change management initiatives for global ERP transformation impacting supply chain operations worldwide. Created strategies and plans to drive adoption of new SAP system.

● Established Center of Excellence to promote project collaboration and equip 100+ staff with change leadership skills and problem solving.

● Deployed change evaluation plans along with implementation roadmap for the organization (Global)

● Led legacy ERP system integrations to compliment the pending SAP implementation.

● Conducted assessments to identify change impacts, risks, and mitigation tactics in global supply chain.

● Launched internship program to build talent pipeline of next gen change leaders within the organization. Manager, Process Improvement (Contract), Project Outlier, Dallas, TX 07/2022 – 02/2023 Boutique consulting firm focused on assessing and implementing operational improvements from product production to service delivery. Supported small biotech client in clinical trials.

● Implemented clinical trial archival process changes in regulatory group, including visual management and standardized workflows. Reduced lead time by 40% and improved user adoption.

● Created deployment plan for new VEEVA RIM platform tailored to client's decentralized corporate structure and culture. Established issue tracking and training overhaul to facilitate smooth transition.

● Led Veeva training overhaul using visual management and standardized work to ensure easier transition to the new system – received high praised from the regulatory staff and recognition from the company.

● Provided coaching to managers on leading teams through transition and sustaining new processes. Recognized for effective change leadership.

Senior Manager, Change Management and Operational Excellence, Fresenius, Waltham, MA 01/2021 - 11/2021 Global leader in Renal therapy and care for in-clinic and home modalities. Led team of 5 to advance the development of a holistic process improvement system leveraging various methodologies – Lean, 6 sigma, AGILE.

● Drove $100K in monthly savings through centralization and digitization of government pricing operations. Created paperless processes and automated manual steps.

● Established 1st process improvement Center of Excellence to drive consistency in problem solving delivery.

● Created physician onboarding change plan, reducing time from 150 to 90 days. Partnered with IT to deploy new digital tracking tool, enhancing transparency.

● Established Center of Excellence to build internal capabilities and drive consistent adoption of process improvements.

Senior Manager, Process Excellence, Foundation Medicine, Cambridge, MA. 05/2018 - 12/2020 Directed organizational change initiatives for a $160M biotech company with 1,300 employees. Led enterprise- wide transformation programs to optimize operations, adopt new technologies, and reduce costs.

● Spearheaded transition to digital platforms and automated workflows including rollout of Jira and ServiceNow – improved productivity 20% and saved over $1.2M in the supply chain organization.

● Created cross-functional team to continuously improve flagship product delivery, reducing turnaround time by 30% and improving on-time rate from 60% to 91%. Praised by the patients.

● Established Lean Academy and trained over 100 employees on change leadership and Lean principles. Program increased usage of virtual collaboration tools from 20 to 200 users (900% increase) under a year.

● Recognized by executive leadership for building culture of change leadership and delivering transformation initiatives on budget and schedule. Liberty Mutual, Boston, MA 08/2013 to 04/2018

Fortune 100 diversified global insurer and the third-largest property and casualty insurer in the US. Hired into the Continuous Improvement group and frequently promoted due to achieved results. Business Transformation Manager, Corporate Deployments (09/2015-04/2018) Promoted to lead the deployment of the Lean Management System across multiple business units, defining problem solving methodologies, an audit structure, and governance frameworks.

● Identified and eliminated waste in the contracting process, sparking over $67MM in savings for the Procurement group, surpassing annual goals.

● Streamlined the Procure to Pay process to lower transaction costs within the Procurement and Treasury functions by $300K per year; initiative led the team to win the Liberty Mutual Excellence Award.

● Developed eight consultants to all achieve their coaching certification with training and mentoring. Associate Consultant, Continuous Improvement (08/2013-09/2015)

● Led Change implementation assessments to ensure maintenance of transformation principles and practices. Collaborated with Leaders to develop and monitor action plans based upon assessment results.

● Delivered formal coaching and mentoring on the application of lean methodology and tools in one-on-one and group settings to reinforce knowledge and skills attained during transformation training. Operational Excellence Lead, Genzyme, Framingham, MA 05/2011 - 08/2013 World’s third-largest biotechnology company, acquired by Sanofi in 2011. Recruited to lead process improvement initiatives across various organizations - Quality, manufacturing, engineering, and facilities.

● Improved the bulk release lead time for a flagship product by 50% (101 to 50 days), resulting in a $40MM increase in sales. Received 1st place ranking in the 2013 Sanofi Industrial Innovation Awards. Education

Boston University, Project Management Certificate

University of Massachusetts, Master of Business Administration, Concentration in Operations University of Massachusetts, Bachelor of Science in Biology – Biotechnology Six Sigma Blackbelt

AGILE (Pending); Change Management Certification (Pending)

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