Constance Slaughter

**** ********* ****, ****** ** 30097

678-***-****

Objective

To obtain a secure and opportune position with a prominent company to succeed in cultivating mutually beneficial career experience.

Work Experience

Lead Telecruiter/ Scheduler

2/2005 - Present American Red Cross, Atlanta, Georgia

Work in fast pace call center, enter data into computerized system, modify & update potential donor information into data base. Pull job reports and assist supervisor with varies jobs. Schedule and cancel appointments into system. Backed the scheduling department, Modify slots for Apheresis Department. Assist with training for potential drives. Process payroll.

PBX Operator

10/1998 - 5/2005 Children's Hospital, Birmingham, AL

Enter data into the computerized switchboard and escalate trouble tickets, route calls to appropriate departments, page and dispatch medical personnel, monitor fire and security system. Backed up data system. Post on-call Dr.'s schedule.

HR. Administrative Assistant

11/1999 - 10/2000 Childcare Resources, Birmingham, AL

Prepare materials needed by the Division Head or Department Managers, transmit retirement VIA Internet, processed the weekly cancer benefits for 300 employees, maintain an adequate supply of forms & programs supplies used by the division, provide optimum support as relief in the lobby, handle incoming & outgoing mail, log checks maintain employees files, prepare the monthly calendar for the Agency.

Human Resources Clerk/Typist

8/1997 - 11/1999 Main Venture, Birmingham, AL

Assisted the Human Resourced department with administrative tasks and maintain employees files and code deductions, reconciled and balanced weekly sales report, coded vendor invoices, logged weekly payroll, proofed the advertisements coupons & pertinent information VIA e-mail or fax. Processed billing utilizing Quick Book.

Secretary Operator

3/1993 - 3/1995 A Plus Communication Answering Service, Birmingham, AL

Worked in a fast paced call center environment, handled trouble calls and complaints on computerized console, posted daily on call schedule, forward message and pertinent information on e-mail or fax and processed orders.

Education

9/1998 Bessemer State, Bessemer, Alabama

Working on A.S. Degree in Business Administrative

5/1996 Jefferson State, Birmingham, Alabama

Transferred to Bessemer State to complete A. S. Degree in Business Administration

REFERENCES UPON REQUEST

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