Patrick Haggard

Henderson, NV ***** • 206-***-**** • ad2qae@r.postjobfree.com • WWW: Bold Profile

Professional Summary

Professional Manager offering 25 years of expertise in supervising and training 15 to 300 employees working in large warehouses. Successful in meticulously managing logistics, planning employee schedules and communicating with other departments to provide smooth business operations. The ability to oversee warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management. Skills

Process improvement

Supply chain management

Shrinkage Control

Employee Safety

Performance Evaluations

Hiring and Training

ERP Software

Lean principles

Continuous improvement

Budget management

Cross-functional collaboration

Collaborative Teamwork

Work History

General Manager, 06/2021 to Current

Moroccan Oil – North Las Vegas, NV

Responsible for the initial distribution center start-up to provide order fulfillment for the western United States. This process included sourcing vendors and contractors to set up the infrastructure that was going to be needed to start processing Ecommerce, Spa, and Distribution orders. I was also tasked with the recruitment of supervisory staff and entry level associates. With success came the need to relocate to a larger location. The tasks now was to find and vendor to provide transport of freight and to migrate the previous data, internet, high voltage lines and security infrastructure. Streamlined receiving processes by implementing efficient warehouse layouts and inventory management systems.

Reduced order processing time by implementing an effective picking and packing system. Introduced lean principles to reduce waste within the warehouse environment, leading to substantial cost savings.

Developed contingency plans for unforeseen events or disruptions to maintain a consistent level of service to clients and minimize operational downtime. Maintained current inventory tracking information using (WMS) warehouse management system. Management of receiving, stocking and shipment in high-volume warehouse environment. General Manager, 03/2018 to 03/2020

Canteen Vending – Fremont, CA

Responsible for the efficient operation of 3 warehouse distribution facilities that provided vending and pantry service for San Francisco bay area. Tasked with changing the culture and processes due to the company's purchase of two of its long time competitors. Served as strategic advisor to the regional vice president and human resources on a broad range of issues from leadership development, training, reorganizations, and disciplinary actions. Introduced lean principles into warehouse operations, reducing waste and costs associated with excess inventory storage.

Implemented initiatives that aided in a 70% reduction in overtime hours and increase productivity by 30%.

Created an open line of communication between warehouse staff members and upper management, fostering transparency across all levels within the organization. Mentored junior staff members on best practices in warehouse supervision, fostering a culture of professional growth within the team.

Successfully managed high-volume periods by allocating resources efficiently and maintaining a smooth workflow, ensuring timely delivery of products. Optimized workflow by conducting time studies and adjusting production schedules accordingly. Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.

Implemented 5S methodology, leading to a more organized and efficient work environment. Cleaned and maintained warehouse in compliance with OSHA safety standards. Continuous Improvement Manager, 02/2016 to 10/2017 Worthington Industries – Benton Harbor, MI

Responsible for the successful implementation of Continuous Improvement (CI) initiatives. Focus areas for improvements were in safety, quality and cost. Lead the training of Lean principles (5S, RIE/Kaizen, Value Stream Mapping, 80/20, Standard Work, Transactional Process Improvements, Quick Changeover, Material Kanban, Variation Reduction/Six Sigma, Quality, etc.) Improved production efficiency by implementing Lean Manufacturing principles and streamlining processes.

Tasked with reviewing and evaluating the performance gaps to take corrective action when needed to ensure the leaders of each functional area delivered on operating goals. Optimized workflow through effective resource allocation and scheduling adjustments. Developed a training metrics that tracked an associate's ability to cross-train in various areas of the plant.

Communicated with scheduling and production admins as needed for scheduling production and organizing shipping demands.

Reduced equipment downtime by implementing preventive maintenance programs and timely repairs.

Effectively guided and supported team members to enable them to resolve issues through learned skills and strong communication.

Assistant Manager, 06/2015 to 08/2015

Amazon

Assisted with the start-up operations for the Amazon Prime 1-hour delivery launch in the greater Seattle area.

Directed and managed all operational activities in assigned areas. Responsible for ensuring associates were trained and proficient in the requirements of their job functions.

Coordinated physical and virtual workflows ensuring products were shipped to customers on time. Supervised staff consisting of fulltime and part-time associates in a 25,000 sq. ft distribution site. Responsible for daily production goals, inventory tracking and reporting daily results to operations management.

Ensured compliance with all company safety rules and regulations. Branch Warehouse Manager (contract), 03/2015 to 05/2015 Consolidated Supply Co. – Everett, WA

Oversight of all activities in the facility, ensuring the smooth and efficient operation of the warehouse and fulfillment processes.

Assisted in developing capital expenditure requirements. Streamlined operations for faster order processing by updating warehouse layout and organization. Ensured compliance with DOT and other federal, state, and local requirements. Implemented preventative maintenance program to minimize equipment downtime and repair costs.

Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.

Increased warehouse efficiency by implementing new inventory management systems and procedures.

Collaborated closely with sales department to address any issues related to product availability or shipment delays.

Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.

Coordinated driver dispatch to accomplish daily delivery requirements. Organized records of vehicles, schedules and completed orders. Warehouse Operations Manager, 09/2013 to 02/2015

United Stationers/Lagasse-Sweet – Auburn, WA

Oversaw warehouse staff and maintained efficiency in fast-paced environment. Divided and categorized cargo received and redirected shipments in response to customer requests.

Managed a team of warehouse personnel, providing guidance, support, and performance evaluations for continuous improvement.

Organized records of vehicles, schedules and completed orders. Organized storage areas to optimize materials movements and minimize labor hours. Operated forklifts, lift trucks, and hand trucks to move items around warehouse. Ensured compliance with all relevant regulations regarding storage, handling, and disposal of hazardous materials present in the warehouse.

Minimized product returns due to damages or defects by implementing rigorous inspection procedures upon receipt.

Warehouse Manager, 03/2011 to 08/2013

Animal Supply Co. – Fife, WA

Developed and implemented P4P (pay for performance) standards for specific jobs. Implemented a set of protocols that made sure all branches (5), were sharing best practices. Improved order fulfillment rates by optimizing picking, packing, and shipping procedures. Implemented performance metrics to track employee progress, leading to enhanced accountability and improved overall performance.

Conducted regular audits on warehouse operations, identifying areas for improvement and implementing corrective actions accordingly.

Mitigated risk exposure by establishing robust security measures to safeguard warehouse assets from theft or damage.

Championed continuous improvement efforts across all aspects of the distribution center''s operations.

Managed budget allocation for warehouse operations, ensuring cost targets were met while maintaining high levels of service quality and customer satisfaction. Developed standard and emergency operating procedures for receiving, handling, storing, shipping and salvaging products.

Warehouse Shift Manager (contract), 08/2010 to 01/2011 Jacobson Companies – Tacoma, WA

Supervised a team of warehouse personnel, providing guidance, support, and performance evaluations for continuous improvement.

Facilitated seamless coordination between departments for smooth order fulfillment and delivery processes.

Conducted regular inventory audits to ensure accurate stock levels and minimize discrepancies in the system.

Maintained accurate documentation of received goods, allowing for easy tracking of items throughout their life cycle within the warehouse.

Collaborated with other department managers to address cross-functional issues promptly and implement process improvements as needed.

Minimized product returns due to damages or defects by implementing rigorous inspection procedures upon receipt.

Conducted counts and audits of inventories to identify and resolve discrepancies in records. Operated forklifts, lift trucks, and hand trucks to move items around warehouse. Area Operations Manager, 12/2002 to 04/2009

JCP, Logistics – Sumner, WA

Managed multiple teams, fostering collaboration and cross-functional communication for better project outcomes.

Directed the proper handling of all products received and shipped ensuring that support systems reflected accurate and timely goods movement.

Streamlined receiving processes by implementing efficient warehouse layouts and inventory management systems.

Supervised a team of warehouse personnel, providing guidance, support, and performance evaluations for continuous improvement.

Collaborated with other department managers to address cross-functional issues promptly and implement process improvements as needed.

Materials Manager, 04/1995 to 10/2001

Genie Industries – Redmond, WA

Improved production efficiency by implementing Lean Manufacturing principles and streamlining processes.

Delivered training programs on Lean Manufacturing techniques, resulting in improved employee performance and engagement.

Collaborated with production team to forecast material requirements accurately, avoiding shortages or delays in manufacturing.

Reduced waste and increased overall yield through continuous improvement initiatives. Completed monthly profit and loss performance reports. Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.

Managed material flow through plant in support of lean manufacturing operations and measured cost management.

Led cross-functional teams to identify opportunities for process improvements and cost savings in manufacturing operations.

Understood common material delivery methods using automated vehicles, conveyor belts and rail-guided distribution system.

Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.

Implemented 5S methodology, leading to a more organized and efficient work environment. Participated in trade shows and conferences to stay updated on industry trends, new technologies, and potential suppliers within the raw materials sector. Optimized warehouse space utilization by implementing effective storage solutions for various types of raw materials.

Freight Manager, 02/1994 to 03/1995

Larson-Juhl

Team Leader, 10/1983 to 10/1994

United States Army (active and reserves)

Warehouse Lead, 12/1992 to 01/1993

Metal Shorts

Receiving Clerk, 03/1988 to 04/1992

Continental Mills

Education

Bachelor of Arts: Transportation And Logistics Management, 05/2016 American Public University System - Charles Town, WV

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