Jeff R. Lee
*** ****** **** *** ***, Melbourne, *2940
Cell: 607-***-**** Email: *********@*****.***
Qualifications Profile
Talented, accomplished Sales Professional offering an extensive background providing organizational and financial leadership and success within challenging, fast-paced environments.
Strong regional sales management expertise, along with knowledgeable sales skills and techniques used to become a strong closing salesman.
Proven track record of success as a top sales performer, able to assess customer needs and innovate different strategies that increase sales, while enhancing customer satisfaction.
Demonstrated commitment to meeting and exceeding all sales goals and known for ability to build effective closing processes.
Outstanding interpersonal and communication skills. Bilingual (English and Spanish), conversant in French.
Professional Experience
Architectural Territory Sales Manager – Sika/Rmax Insulation – Chicago IL (3/23 - Present)
This position is responsible to provide technical sales support to Architects, GC's and building owners in an effort to achieve pre-determined sales and profit objectives.
Calling on architects, engineers and members of the design community in the private and public sector through-out the region.
Specification activity through Building Enclosure Consultants, Architects, Engineers and all other influencing parties.
Identify and follow-up on new market opportunities, including project lead programs.
Remain engaged in a consultative sales process over a lengthy sales cycle to achieve sales through the inclusion of the company's product lines in project specifications.
Conduct and present at lunch and learns and AIA seminar presentations.
Review project details and understand blueprints.
Territory Sales Manager - Oldcastle Infrastructure - Kenosha WI (1/22 – 2/23)
Sales and marketing of all Oldcastle Infrastructure precast concrete products, including utility vaults, concrete pipe, culverts, manholes, catch basins and other drainage products. Customers include civil contractors, utility companies and municipalities.
Prospect opportunities and companies and market products within core markets.
Identify and bid all appropriate projects within assigned marketing area. Participate in the development of bid strategy for each job.
Develop and maintain relationships within the engineering community. Leverage these relationships to get Oldcastle products specified on future projects
Territory Sales Manager - Instone Distribution Alsip IL (11/2020 - 8/2021)
Calling on existing clients to further grow their business annually by maintaining their current product profiles as well as adding to their existing product lines with various other product solution for their customers.
Assist existing and new customers with their inventory levels to keep them low to allow more cash flow for their business.
Calling on the entire value chain of customers from, developers, architects, general contractors, builders, masons and dealers to drive business with a variety of product.
Key Achievements
First half of the year at $4 Million of total revenue out of a goal of $7 Million.
Exceeded sales goals on a monthly basis.
Regional Account Manager – James Hardie Building Products, Chicago, IL (12/17 – 3/2020)
Maintain and grow existing accounts by developing a solid understanding of customers' unique needs and preferences, recommending relevant products/solutions, maintaining regular contact, providing ongoing support and cultivating long-term relationships
Make sales calls to prospective leads and clients and present our product and current value proposition in order to close sales.
Work in tandem with the technical sales representative to advise clients on all sales and installation specifications.
Report back to the business with current market trends and results as it relates to market conditions and current sales results.
Provided AIA accredited lunch and learns to various architects across the market. Also held presentations for the product line as well as installation guidelines for new projects.
Met with architects in order to value engineer competitive products as well as ensure that our product is specked in the early stages of new projects. Ensured that our product stays on the blueprints and speck as well by following up with architects.
Key Achievements
Contributed to the Multi-family & commercial segment with 25% market growth for the entire FY 19.
Exceeded volume and conversion goals every quarter for all of FY 19 and current FY 20.
Inside Sales Representative – James Hardie Building Products, Chicago, IL (8/16 – 12/17)
Cold calling Owner Developers, Architects, Installers, Builders, & Contractors to qualify and gain access for field sales representatives to close.
Create & Execute project plans: run team kick off meetings, compile call list, generate and update call, voicemail, & email scripts.
Communicate project results to stakeholders weekly.
Use of salesforce to track all stages of the sales process from the access stage, through the conversion stage.
Key Achievements
4 Time Central Sales Quarterly Contest Winner: FY17 Q2-FY18Q2
Exceeded conversion goal by 12% every quarter for FY17 Q2-FY18Q2
R&R Customer Service Representative – James Hardie Building Products, Chicago, IL (10/15 – 8/16)
Daily overseeing all inquiries for the James Hardie repair and remodel desk for the US and Canada.
Answered all correspondence from contractors, sales representatives, dealers, distributors, and homeowners.
Assist contractors with any concerns that pertain to the contractor alliance portal, lead status, rewards orders and tier elevation.
Key Achievements
Customer core 24 goals and responded and completed within an hour of receiving: yielding exceptional customer service.
Customer Service Representative Exteriors North & South – James Hardie Building Products, Chicago, IL (5/14 – 10/15)
Answering calls form distributors, and dealers as it relates to all James Hardie product orders.
Entering product orders for full trucks and job packs for the US and Canada.
Assisting customers with HardieLink and the creation of HardieLink accounts.
Reporting, investigating, and implementing solutions for service failures across the supply chain.
Key Achievements
No service failures and only $300 of leakage all time as a customer service representative.
Reached Customer Service rep 2 in under 1 year with customer service.
National Sales Manager – Tenafly Imports, Tenafly, NJ (6/10-4/14)
In charge of sales teams, professional restaurant trade shows, and vendor relations with Costco and Sam’s Club for the entire country.
Trained and hired new employees and kept inventory control, weekly sales reports, and monthly fleet maintenance.
10 direct reports consisting of 10 team leads throughout the country.
Key Achievements
Produced over 1 million in sales and exceeded company sales goals on a yearly basis.
Awarded Salesman of the Year for 2011 and 2012 for the Northeast Region
Sales Representative – Appleby’s Windows and Doors Baltimore MD (6/09 – 6/10)
Ran daily lead report and assigned and distributed leads to associate members.
Assisted in training and onboarding of new team members.
Closed daily sales of windows, doors, bathrooms, and siding to individual homeowners and businesses.
Key Achievements
Promoted to sales lead within 6 months due to a high close rate of 30%.
Director of Sales- Hampton Inn, Hunt Valley, MD, (6/08 – 6/09)
Developed weekly sales reports and weekly synapses reports in order to keep productivity in line with budget.
Daily meetings with different sales clients to ensure satisfaction and continue a great working relationship.
Develop yearly sales and marketing plan.
Found new business through cold calls or by visiting various business sites.
Key Achievements
Increased revenue and average daily rate by 6%.
Received most improved Hampton of the year award for service excellence and increased revenue.
Director of Sales – Hampton inn, Cortland, NY (1/06-6/08)
Accountable for all administrative functions that includes sales and marketing, monthly, quarterly, and yearly financial sales figures and goals, and operating sales budgets.
Exceeded sales goals using Hampton sales maximization strategies.
Immersed in the community chamber of commerce, rotary club, and Innkeepers association.
Key Achievements
Received the 2006 Lighthouse Award and Circle of excellence award for outstanding guest satisfaction, customer loyalty, service, and overall increased revenue.
Took hotel from 50% occupancy to 98% occupancy 6 days a week
Increased average daily rate by 8 % year over year.
Director of Sales– Wyndham Hotels & Resorts, Newark Airport Hotel (7/02-12/05)
Consistently met/exceeded corporate goals for both productivity and profitability.
Exceeded sales goals through continuous support and training of all sales staff.
Oversaw direct reports of 5 sales staff in various sales segments.
Key Achievements
Achieved over 5 million in total sales from various departments
Business unit recognized for most first-year profit, budget goal attainment, and guest satisfaction.
Sales Manager – Hilton East Brunswick – East Brunswick, NJ (5/00-9/01)
Ensured that all events were to guests’ satisfaction.
Oversee the corporate, group and events sales for the hotel
Captured new business and drove profitability continuously.
Ensured that all events were to guests’ satisfaction.
Key Achievements
Exceeded sales goal by 3% for the first year.
Educational Background
Culinary Institute of America, Hyde Park, NY
BPS, Culinary Arts Management – 1997 -1999 / AOS, Culinary Arts – 1995-1997