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Customer Service Experience

Location:
Surrey, BC, Canada
Posted:
January 14, 2024

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Resume:

Yasmeen Kaur

DELTA, BC ad2q3r@r.postjobfree.com 604-***-****

Dedicated and customer-focused Server seeking to contribute exceptional service and create memorable dining experiences for guests. Eager to utilize strong communication and multitasking skills in a dynamic restaurant environment.Hardworking candidate skillful in providing excellent customer service. Extensive experience in using multiple communication channels, including phone, email, and web chat. Strong interpersonal skills, and an ability to lead and motivate a team to success.

EXPERIENCE

CAREGIVER / TAKER (PRIVATE )- DELTA, BC-FEB 2022-JUNE 2022

• Assisted with dressing guidance, grooming, meal preparation and medication reminders.Assisted clients with daily living needs to maintain self-esteem and general wellness.

• Built strong relationships with clients to deliver emotional support and companionship.Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.

• Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.Assisted with feeding and monitored intake to help patients achieve nutritional objectives.Provided safe mobility support to help patients move around personal and public spaces.

Server (Ihop) - Burnaby, BC-June 2022-August 2023

• Guide guests through the menu, make recommendations, and provide detailed descriptions of menu items.

• Ensure guests benefit from ongoing promotions, enhancing overall customer experience.

• Assist in training new employees, contributing to team cohesion and development.

• Take orders, serve food and beverages promptly, and handle payments efficiently.

• Maintain a positive attitude, promoting teamwork within the restaurant. EDUCATION

Bachelor's Degree in Health Science

Kwantlen polytechnic university - Surrey, BC

January 2022 to Present

SKILLS

• Collaboration

• Negotiation

• Computer Literacy

• Empathy

• Critical thinking

• Patience

• Quick Learner

• Active Listening

• Cash Handling

Skill Detailing

• Exceptional communication skills with the ability to adapt tone and build rapport.

• Outgoing and confident, comfortable promoting items and services.

• Strong multitasking abilities in a fast-paced environment.

• Team player with a proactive approach and the ability to work with minimal supervision.

• Efficiently handles high-volume peak periods with a focus on exceeding guest expectations LANGUAGES

• • Punjabi - Advanced

• • Hindi - Fluent

• • English - Advanced



Contact this candidate