Tre’ane M. Taplin

**** ******** *** *** ******, LA 70058

504-***-**** ad2q3f@r.postjobfree.com

Professional Experience

Livingston International

*** ***** **.

New Orleans, LA 70130

**/**** -**/**23

IFTS Coordinator/Freight Forwarder

Hours Worked: 40/hrs. $20.00/hr.

Responsibilities:

• Coordinate & process documentation for the physical movement of cargo

• Coordinate the availability of containers or shipments upon arrival & pick up of cargo

• Organized booking confirmation for various clients/customers

• Developing effective relationships with clients, to proactively ensuring status of shipments

• Proofed & issued bill of lading, invoices and other export ocean & air documentation

• Provide solutions to meet customer expectations & identifying preventive measures of problematic issues

• Identify & forward upselling opportunities to management

• Assist other team members to ensure timely completion of daily shipments Supervisor: Melanie Thome

Phone: 504-***-****

Professional Experience

Manpower Temporary Service (Enterprise Holdings)

3510 N Causeway Blvd., STE 100

Metairie, LA 70002

02/2017-06/2017

Front Desk Receptionist

Hours Worked: 40/hrs. $14.00/hr.

Responsibilities:

• Provided clerical support for Accounting, Operations & Human Resources Departments

• Processed daily departmental mail & distributed to various departments accordingly

• Welcomed & directed visitors appropriately

• Maintained security by issuing visitor badges & monitoring daily logbooks

• Maintained several multi-lines telecommunication systems & directed calls to appropriate destinations

• Maintained departmental emails & files

• Ordered office supplies for various departments

• Processed daily checks for Accounts Receivable Department

• Contributed to team efforts by accomplishing related results as needed Supervisor: Unknown

Phone: 504-***-****

Professional Experience

Manpower Temporary Service (Abbott Nutrition)

3510 N Causeway Blvd., STE 100

Metairie, LA 70002

08/2015-03/2016

Associate Quality Assurance Specialist

Hours Worked: 40/hrs. $16.00/hr.

Responsibilities:

• Provided project & technical support to third party manufactures

• Created & tracked NOLA export documentation per country regulations

• Coordinated Free Trade agreements per country regulations

• Created & Coordinated USDA Health/Sanitary Certs per country regulations

• Generated accurate Certificate of Analysis(COAs)

• Organized & filed quality related documents

• Ordered & purchased office supplies

• Supported QA Manager & CAPA Coordinator

Supervisor: Unknown

Phone: 504-***-****

Professional Experience

CVS Pharmacy

24203 Tomball Pkwy.

Tomball, TX 77375

02/2007-04/2014

Store Manager/Assistant Manager

Hours Worked: 50/hrs. Salary: 55,000/yr.

Responsibilities:

• Managed and directed the day to day operations of the entire store

• Exceeded sales and profit goals up to 12.5% quarterly

• Utilized P&L statements to manage a budget while reaching & exceeding company goals by 5%

• Processed daily & weekly payroll, based upon a goal driven matrix

• Created weekly staff schedules based upon projected customer’s volume and sale goals

• Recruited, hired, trained & motivated store teams to promote proper staffing within budget guidelines that resulted in entry level associates to leadership positions

• Supervised a staff of (4) shift managers, (4) cashiers, (4) pharmacy techs and (2) pharmacist

• Received high accolades maintaining excellent weekly and monthly customer service

• Received annual award for achieving the highest store own sales award(SOS)

• Managed outside vendors including verification of billing of merchandise and execution of payment

• Directed staff to customize & executed company’s merchandising guides with a focus on creative sales building

• Analyzed & evaluated all operation reports & business reviews; developed plans to improve overall store performance, including pharmacy

Supervisor: D. Amada

Phone: 281-***-****

Professional Experience

New Home Family Worship Center

4805 Schurmier Rd.

Houston, TX 77048

05/2006-02/2007

Event Coordinator

Hrs. Worked: Various (Volunteer)

Responsibilities:

• Organized and directed an out-reach program for evacuees of various disasters

• Coordinated major events for community projects that resulted in providing assistance to residents

• Maintained organization’s event calendar & confirmed details of events

• Planned and executed scheduled events within organization’s budget

• Negotiated contracts & recruited various sponsors through networking techniques Supervisor: Lisa Blake

Phone: 713-***-****

Professional Experience

David’s Bridal

4520 San Felipe St., #100

Houston, TX 77027

01/1998-03/2006

Assistant Manager /Customer Svc Rep Slidell, LA/ Houston, TX. Hours Worked: 50/hrs. Salary: 45,000/yr.

Responsibilities:

• Responsible for day to day smooth operations of a high volume store

• Supervised a staff of 25 employees: trained, floor managed and coached 15 bridal consultants in sales techniques resulting in 90% of them consistently reaching commission goals

• Developed sales methods leading to 80% sales increase in 4 months

• Processed payroll hours on a daily basis based upon a goal driven matrix

• Resolved customer complaints in an effective and efficient manner

• Managed inventory control and merchandise flow through receiving departments. Total stock responsibilities in value of 3 million dollars

• Responsible for maintaining customer orders through Lotus Notes

• Processed performance evaluations

• Created and organized first annual Louisiana Prom Extravaganza with high level community official’s participation

Supervisor: Various

Phone: 713-***-****

Military Experience

U.S. Navy

Radioman (Advanced Communication/Data Entry)

Honorable Discharge

Boot Camp: Orlando Florida

01/1989-04/1993

Education and Specialized Training:

Houston Community College 2007/2008 Medical/Coding Certification Net Tech Business Training Program 2006 Certified Computer Training Delgado Community College 2004/2005 Business Administration Technical Skills: Certifications

Word Processing Software (MS Word/Office/ Outlook) Spreadsheet Software (Excel)

General Typing & Data Entry (50 wpm & 200 kspm)

Excellent Written & Verbal Communication Capabilities Customer Service Training

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