Customer Service Food Preparation

Shervin Tavakoli

Katy, TX, ***** Cell: 832-***-**** Email: ad2q2h@r.postjobfree.com

SUMMARY

Creative professional with self-motivation and dependability while achieving high performance with minimal supervision. Reliable, friendly and hardworking Customer Service professional who quickly learns in a positive manner, masters new concepts and skills. Passionate about helping customers and creating a satisfying experience. EDUCATION

Houston Community College Anticipated Graduation Spring 2024 Degree: Associate of Science

Major: Engineering

EXPERIENCE

Chick-Fil-A, Katy, TX July 2022 - September, 2023

Crew Member

● Answered customer questions regarding food preparation, responding to concerns regarding potential allergens

● Frequently washed and sanitized hands, food areas and food preparation tools, adhering to safe food handling practices

● Recorded customer orders and communicated clearly to confirm each order

● Completed side work tasks, including restocking condiments and cleaning refrigerators

● Accepted payments and made change to process transactions YMCA, Katy, TX April 2022 - December, 2023

Lead Lifeguard

● Monitored and supervised a staff of about 10 lifeguards at a large aquatic center

● Performed regular pool maintenance tasks such as cleaning and testing water quality

● Developed and enforced pool safety standards and regulations

● Managed pool equipment and supplies inventory

● Coordinated lifeguards and swim instructors during shifts and swim classes

● Implemented and maintained an effective communication system with members and staff SKILLS

● Bilingual in Farsi

● Conversant in Spanish

● Engaging personality

● Calm under pressure

● Solid problem solver

● Strong leadership capability

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