Accomplished sales leader with a proven track record of building relationships.
Strong background training sales team members on best practices of acquiring and retaining clientele.
Ranked No. 1 out of 80 other units for achieving the highest net profit while also leading up to 25 team members to maximize their own performance goals.
Willing and able to travel.
Sales & Sales Training
Product Training
Staff Management
Team Building
Client Relations
Succession Planning
Account Management
Career Development
Professional Experience
Sales and Team Training:
Stellar background bringing out the best in sales associates, including providing hands-on training.
Followed a training curriculum to coach team members on products, services, and sales techniques.
Excellent oral presentation skills, conducting formal or informal training before multiple employees.
Motivated and inspired individual associates to maximize their potential, excel and exceed job goals.
Strong ability to identify employee weaknesses and develop solutions to overcome these obstacles.
Groomed, mentored, and coached team members for promotions to positions of greater responsibility.
Client Account Management:
More than 25 years of valuable, hands-on experience building and growing relationships.
Experience gaining the trust, confidence, and respect of clients by fostering and maintaining rapport.
Strong background communicating effectively with clients both in person and over the telephone.
Solid ability to probe customers to understand their specific needs and learning challenges.
Educated clientele about a variety of company products and services.
Sales, Super Tire
2020 - 2022
Inside Sales, Tire Hub Warehouse
2016 - 2020
Sales Associate, Firestone
2014 - 2015
Store Manager (promoted from Assistant Store Manager in 2007), Belle Tire
2005 - 2014
Sales/Service Manager, Arley’s Firestone
1999 - 2005