Customer Service Security Guard
Resume:
Courtney Bryant
Fort Worth, TX *****
********.********@*****.***
Interested in adding more customer services skills under my belt. Driven to succeed, strategic planning and client relationship management expert.
Authorized to work in the US for any employer
Work Experience
Shift Supervisor
Main Event - Fort Worth, TX
April 2022 to Present
1. Run the day to day operations.
2. Train new team members.
3. Host team member meetings
4. Cash management.
Security Guard
Cal Expo - Sacramento, CA
February 2018 to Present
Check bags,check IDs,watch over events,give detailed reports on what went on during my shift. Cashier and Customer Service
Whataburger - McKinney, TX
October 2020 to January 2022
1. Take orders in a timely and safe manner.
2. Educated guests on daily specials and menu offerings entrees and desserts. 3. Continually kept carpets and floor clear of debris. 4. Maintained a professional tone of voice and words at all times, including during peak rush hours. 5. Provided friendly and courteous service to all guests. 6. Promptly and consistently reset tables with spotless service ware. 7. Cleaned dishes with detergent and rinsing and sanitizing chemicals in the 3-compartment sink. 8. Greeted guests in a pleasant and courteous manner. Utility Worker/Team Leader
Cintas - Sacramento, CA
September 2018 to August 2020
1. Use Microsoft program
2. make inquiries calls
3. Send emails
4. Place inventory orders
5. Fill orders from stockroom
6. Pin repairs
7. Organize garage lines
8. Daily inventory count
9. Create morning pull spreadsheet
Paid Internship/ Lead Intern
Gashay's Brides Of Elegance - Hurst, TX
October 2015 to December 2017
1. Demonstrated that customers come first by serving them with a sense of urgency. 2. Placed special merchandise orders for customers. 3. Educated customers on product and service offerings. 4.
5. Directed florists, photographers, musicians, officiants and ceremony participants during pre- ceremony, ceremony and post-ceremony events.
6. Planned event logistics by performing site evaluations and cost estimates. 7.
8. Gathered event requirements, including venues, budgets, guest lists, catering and event timelines through face-to-face client meetings.
9.
Communicated event timelines to stakeholders for on-time event execution. Part Time Nanny
TX - Hurst, TX
August 2013 to December 2017
1. 5 years of childcare experience with children ages 2 months - 10 years. 2. Escorted children on outings and trips to local parks and zoos. 3. Managed general housekeeping duties, including feeding, diapering, resting, and cleanup. Offered detailed daily reports that outlined each child's activities. 4.
5. Read stories to the children and taught them painting, drawing and crafts. 6. Built stable, consistent and positive environment for children. 7.
Supervised circle time, free play, outside play and learning and developmental activities. Education
High school diploma
Center Adult School Sacramento - Sacramento, CA
2019
Skills
• Schedule creation and maintenance
• Team leadership
• Managing events start to finish
• Change management
• Cost estimating
• Reliable and punctual
• Workflow management
• Neat, clean and professional
• Crisis management appearance
• Monitoring events planning trends
• Delivers exceptional customer service
• Engaging personality
• Problem solving
• Works well under pressure
• Nannying
• Customer Relationship Management
• Windows
• Customer service
• iOS
• Communication skills
• Microsoft Office
Certifications and Licenses
Food Handler Certification
First Aid Certification
Additional Information
TABC certification
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