Program Manager Management
Resume:
Wanna Bruce
Program Manager
Strategic Program Manager experienced in program management, oversight and coordination. Possessing the ability to meet program objectives, develop and handle budgets; and control program timelines. Ensures that program strategies are in line with company goals, objectives, and values.
Phone:
Experience
Email:
**********@*****.***
Nov 2018 – Oct 2022
Program Manager, California SBTAEP Grant
CMTC, Torrance, CA
LinkedIn:
https://www.linkedin.com/in/wanna-bruce- 07240357/
Managed the California Small Business Technical Assistance Expansion Program (SBTAEP). A federally funded $2.4M grant. The program provides one-on-one confidential free or low- cost consulting and training to small businesses and entrepreneurs in California.
Skills
Advanced MS Word, Excel, PowerPoint
Program Scheduling
Innovative, Proactive, Detail Oriented
Excellent verbal and written Communication Skills
Software Development Life Cycle
Salesforce & Financialforce
SAP
eLearning Platforms
Contract Mgmt.
Stakeholder Engagement
Supervisory
Managerial
Help Desk
American Society of Training & Development training certification
BLS Certified – Basic Life Support
Prepared annual grant application with the Executive Management Team for submission to the State (Go-Biz)
Prepared and submitted quarterly performance reports to Go-Biz.
Uploaded performance data to the SBTAEP online portal.
Developed Program budgets with Operations Management Team.
Assisted with developing a Salesforce structure to accommodate all budgetary and performance data to roll up for accurate reporting.
Developed Dashboards for visibility to Program progress.
Designed innovative solutions to assist partners with attaining PO goals and requirements.
Increased strategic partnerships with centers and organizations that expand the Program's reach into new territories and industries.
Tracked partner PO spending and deliverables.
Prepared partner performance forecasts.
Conducted monthly status update meetings to proactively mitigate risks, spending delays, shortfalls, and challenges.
Created and implemented Salesforce processes eliminating 48 hours of processing time from sales visibility to close of a deal.
Trained partners, independent contractors, and Sales team on Program specific Salesforce processes.
Supervised program execution.
Monitored Sales Operations performance with SBTAEP Management Team.
Provide program status updates in bi-weekly SBTAEP management meetings.
May 2005 – July 2018
IT Program Analyst/ Project Manager
Breitburn Management Company, Los Angeles, CA
Evaluated processes, systems, and operations to identify opportunities for improvement. Gathered and analyzed data to create reports and provide recommendations to help enhance efficiency, profitability, and performance.
PROJECT LIST
Tenant Improvement Sublet Project (Budget: $700K) – Proposed and developed office improvement plan. Worked with stakeholders and coordinated with architects and contractors to solidify designs. Functioned as a liaison between building mgmt. and general contractor.
Midland, TX Office Move IT Services – Proposed, planned and executed IT services migration. Ensured no network downtime for data reporting.
LA Office Expansion (Budget: $4M) – Successfully planned and completed LA office expansion/move on-time, and within contingency cost limit.
Bakersfield IT Network Installation – Improved and increased internet connectivity for oil wells data transmission.
Oil Field Acquisition Transition Project, Guymon, OK (Budget: $6M) – Converted all IT processes on-time, avoiding service price increases.
LIBOR/Prime Loan Project – Recaptured over $750K in misapplied loans.
Environmental Health & Safety Reference Library Project – Created in house reference library with bar codes. Improved efficiency by cutting research time by 30%.
Regulatory Compliance – Improved regulatory compliance companywide. Managed project to ensure all oil field staff met and maintained DOT and OSHA regulations using web based product.
Managed Personal Protective Equipment standards project to ensure all oil field staff compliance.
Designed and implemented software training courses and collaterals for administrative staff.
AD Clean-Up project ensuring that the company directory information was current and accurate.
Assisted with the implementation of Accounts Payable Coding project to improve the payment process. Reduced invoice processing time and late fees.
Education
2012 - 2016
LATTC
Patternmaking: Gerber, TukaTech
2015
PMI Training Certificate
2008 - 2010
University of Phoenix
MA Psychology, Industrial & Organizational
1987 - 1995
University of California, Berkeley
BA Psychology
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