Customer Service Accounts Payable

Leah Russman

**** ***** ***. **********, ** ***** 502-***-**** ***********@*******.***

Profile

Professional bartender and manager with an extensive knowledge of spirits and an intuitive ability to engage customers of all types. Friendly, open and committed to building a customer base by providing a positive service experience and making sure everything runs smoothly. Also very trustworthy and passionate in what I do. Looking to relocate to be closer to family.

Experience

GENERAL MANAGER THE PEARL JULY 2016 - PRESENT

·Helped open the bar when first started

·Recruit, hire, train, and coach 15 staff members on customer service skills, food & beverage knowledge, sales and health safety standards

·Payroll

·Inventory

·Hold monthly staff meetings and training skills

·Manage accounts payable and receivable before handing over to the accountant

·Reduced costs by going out and negotiating beer and liquor sales with local distilleries

MERCHENDISING MANAGER LOWES APRIL 2020-APRIL 2021

·Manage floor resets and vendors products based on a planogram and used creative skills to keep it looking up to standards

·Managed multiple projects at under time deadlines

·Forklift skills/training

·Managed 10 employees

·Inventory control and management

Bartender/ Restaurant Manger EL CAMINO OCTOBER 2013-BUSINESS CLOSED 2016

Opened and closed bar

Set up and stocked bar with fresh juice, mix syrups and garnish

Money handling POS

Supply and clean bar on a routine bases before, during and at end of night

High volume craft cocktail bar

Hire and train staff going over updates on a weekly meeting bases

Manage nightly reservations and events making sure the evenings ran smooth

Managed the customer service every night and ran food to tables and assisted in bussing tables if needed

Education

HIGH SCHOOL DIPLOMA DECEMBER 2009 LOUISVILLE, KY

FOOD SAFETY MANAGER CERTIFICATION OCTOBER 2013 LOUISVILLE, KY

Skills & Abilities

·Creative mixology

·Attending multiple customers

·Engaging personality

·Responsible Alcohol service

·Knowledge of craft and microbrews

·Extensive knowledge in sports

·Poised under pressure

·Accounting operations

·Staff training

·Food management skills

·Payroll

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