Resume

Lidiya Koval

Mississauga, ON

ad2pyj@r.postjobfree.com

416-***-****

Over 7 years in patient facing and Client Navigating experience, Health Insurance, businesses and medical administration Educated in Health Sciences, Safety, Pharmaceutical (PK, PD, PGx) and Professional Health communication and applications Understand and correlate the Framework of drug development, research, reimbursement and regulatory processes Performed activities required analytical thinking, problem solving, facilitation and collaboration skills in health care setting Complied with ethical, professional health Information policy and with respect to patient consent Prepared translations, documentation and regulatory product compliance material Strong medical terminology and classification of diseases, pharmacological products and medical tests knowledge Able to translate medical scientific knowledge for team members and patients to support Decision Making processes Excellent patient communication and problem-solving skills, great in person and virtual communication skills Interested to gain skills and complete U.S., Canadian and European regulations projects, such as U.S. FDA & EPA, Health Canada, ECHA/REACH, OECD & ICH for Drugs and medical devices Long term oriented on high impact treatment interventions, testing new drugs and contribute to Precision medicine practice Work Experience

Medical Assistant Pediatric Urgent Care, Mississauga, ON November 2022 to March 2023

Provided crossfunctional duties to assist Pediatricians in walking visits by supporting patient services and conducting patient navigation:

-Conducted registrations into EMR, managed Patient/ clinical faxes, emails, payments receipts and other forms

-Took vitals and growth parameters of children at appointment

-Verified OHIP eligibility, confirmed eligibility for patients with refugee status, collected copies of IFHs

-Under the Doctors requests printed lab requisitions and Forms to support medical diagnostic activities

-Printed labels for Lab samples stored at appropriate conditions and timely send for processing

-Managed Navigation and Referral for Allergy and Immunology/ Immunodeficiency Clinic Program at three clinic locations: pediatric and consults

-Briefed and seek the specialist approval for the details of the visit - inpatient or walking, created visit day lists, reviewed the Doctor consult Notes for completion, send patients health information and Notes to doctors, requested specialist opinion

-Coordinated Communication with Pharmacies, Hospitals and Doctors regarding patient visit and consult Notes

-Answered Dedicated Allergy and immunology Care queue line

-Distributed and delivered Free of Charge to different medication samples to different locations Physician Assistant HealthChoice Centre, Toronto, ON April 2022 to May 2022

-Assisted General Practitioners in appointments by taking vitals, collecting medical history, taking vitals. Blood pressure, Weight, BMI, performing focused physical exam, writing dictated by Doctor SOAP Notes into Accuro EMR and ensuring all supporting tests and consults documentation is available for doctor review

-Under the doctor guidance called patients to inform on tests/consults and all necessary information about medication renewal and other updates

-Conducted weekly medication renewal for chronic conditions according to system schedule and doctor requests. Followed GP guidance for assigned patients dose and medication regime changes. Ensured, that patient understood and has all means to adhere to doctor prescription, while communicating over the phone

- Scanned paper charts into EMR for new location clinic Pharmaceutical Name Researcher (online casual), The Brand Institute, FL 2005 to January 2020

-Evaluated proposed new drug medication names against Drug Safety Institute criteria to satisfy FDA

-Conducted sound, writing and perception feedback as well as examined similar sounding and associated existing medication on the market to avoid perception bias and stigmatization, to avoid medical errors

-Proposed new names for novel medications and therapeutic group (Human antibody inhibitors, the group of Benlysta drugs)

-Examined and excluded repetition, misrepresentation, and implied medical claims

-Conducted search of literature, articles and media for sound and impression evaluation Engineering and health care Recruiter, TSE - Toronto, ON 2012 to 2012

-Selected, contacted, and pre-screened candidates to be interviewed by the employer, booked interviews, couched on presentation candidates working experience strengths in relation to advertised position, updated company’s CRM - Successfully placed new hires according to their career and compensation goals

-Maintained a database of candidates, put together summaries of the job candidates Guest Services and Sales Associate, The Bay, Queen Street Flagman Store - Toronto, ON 2010 to 2012

-Opened new Visa accounts, conducted payments, requested reconciliations and updates and data entrance and transfer from paper to CRM

-Managed Customer Loyalty Points Program by transferring printed information into company database, verifying corrections and illegibility for monetary conversion

-Executed all stages of multiple projects/ or programs, controlling timing and results delivery

-Performed support to customers in online store purchase program by instructing and accepting return/ exchange items

-Assisted in creating gift wraps, wheelchair accessibility and provided solutions for variety of everyday operations Awarded with Excellence of Customer care letter recognition Set up a record sale for one single transaction in store history for the Department Ad Marketing and Sales VP, Condo Monde Magazine, Rosedale Real Estate - Toronto, ON September 2008 to May 2010

-Planned and organized media presentation events

-Built and maintained collaborative relationships with clients and business partners

-Created documentation and files Windows based applications (WORD, EXCEL, Outlook)

-Conducted Organizational, accounting and administration activities in a boutique style Real Estate and Edition

-Held responsibility over 1Million dollars business accounts Contractor, CBI Health Group, Head office - Toronto, ON 2009 to 2009

-Initiated tracking patient handling and respirator fit test training database projects as Patient Safety measures

-Created a database for company planning and executing preventative respiratory outbreak project

-Observed Corporate Customers Ergonomic Assessments and Adjustments for workstation design and Patient recovery Medical Interviewer and Translator, Hooper Holmes Canada - Toronto, ON September 2005 to May 2006

-Contacted clients over the phone, conducted interviews on medical history for insurance purposes, health risks, lifestyles, previous surgical, cancer treatment, family predisposition to diseases

- Conducted short- form Mini Mental State phone assessments for teachers as part of Canada Life, medical insurance process

-Handled confidential Health information with an elevated level of tact, diplomacy, and discretion

-Compiled detailed reports and submitted electronically for the insurer

- Completed language translations Ukrainian, Russian, interpretation of other Slavic group languages and medically complicated cases –Covered Canadian, US major Health Life Insurers: CITI Group, Manulife, The Co-0perators, Industrial Alliance, Canada Life, Knights of Columbus

Clinical Co-coordinator – Product launch, OSD Group, Ukraine 2003

-Designed promotional materials to educate the public on pressure ulcers prevention Medical Device, novel to the Eastern Europe Region

-Organized, prepared and conducted live presentations of Medical Device for health professionals and management

-Acted a s Medical Leason for product launch activities

-Conducted literature search, crafted reviews and documentation for Health Product registration Physician of Sports Medicine in Medical office clinic Kyiv Center of Sports Medicine

2001-2003

-Provided Specialized Sports medical service for The City, National and International Competitions

-Educated young athletes and trainers on injury prevention and physical overload, Safety risks and insured reporting

-Participated in Health Prevention Athletic Health Monitoring program to early diagnosis and treatment of physical and mental overload and adaptation to different training regimens of Olympic, Paral-Olympic, and amateur athletes

-Conducted inspections of sport education facilities

-Identified, reported, organized corrective measures in Patient Adverse Events and contributed to Center learning system

-Consulted fitness clubs on objectives for Lifestyle modification and Exercise for public Casual consultant for Sports- Studio Fitness Club

- Established medical supervised training program for individuals with different level of fitness and functional capacity Physician of Cardiac Stress Testing Lab

Kyiv Center of Sports Medicine

1998 to 2001

-Participated in the comprehensive clinical evaluation and shared decision making for return-to –play clearance for athletes

-Analyzed stress test ECG and test results, provided opinion for sports selection, clearance for professional athletes and youth in training schools: evaluated Lung function tests and stress test for particular sports, as part of selection/clearance protocols

-Participated in sports clearance and rehabilitation of Athletes, training youth, veteran of sports and general public

-Analyzed effectiveness of medical treatment and physical restoration EDUCATION

2023-2025 Enrolled in MSc. In Pharmacogenomics, Manchester University, online 2022 Health Communication for Community care course, Centennial College 2022 Resilience for Health care leaders, Access Health Connections 2022 Infection Prevention and Control at Work: Basic Awareness Training (IPAC), PSHSA 2020 Observership, Medical Administration and Patient Care, Dr Neel Bector

(General practice in Primary Care in Canada for International Medical Graduates (IMGs) 2022 Medical Council of Canada Candidate In progress 1992-1998 M.D., Medicine, Bogomolets State Medical University, Kyiv, Ukraine

(WES credential evaluation) Bachelor of Science, Medicine

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