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Human Resources Customer Service

Location:
Atlanta, GA, 30309
Salary:
65000.00
Posted:
January 12, 2024

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Resume:

Wyndy Beverley

ad2pyf@r.postjobfree.com • 770-***-****

www.linkedin.com/in/wyndy-beverley-5895626

Atlanta, GA, 30331

Accomplished and performance-driven professional with extensive experience in directing all facets of human resources, developing positive partnering cultures, and leading full recruitment lifecycle to drive continuous process improvements. Skilled in providing strategic guidance on HR implications and risk mitigation, resolving issues across employee lifecycle, and delivering capacity building/professional coaching to leaders and team members. Track record of heading forward-thinking HR policy implementation, workforce planning/recruitment, performance management, and on/off-boarding procedures in line with legislative frameworks. Well-versed in promoting company values to guide decision-making and drive thoughtful and effective change management in fast-paced environment. Transformational leader with solid expertise in overseeing direct/indirect reports, influencing key stakeholders, and improving employee engagement.

Skills and Expertise

•HR Planning & Management

•Team Building & Leadership

•Multi-tasking & Time Management

•Compensation & Benefits Administration

•Recruiting & Onboarding

•Issue & Conflict Resolution

•Dedication & Detailed Oriented

•Researching & Reporting

•Training & Development

•Regulatory Compliance

•Customer Service

•Attention to Detail

Professional Experience

HMI Property Solutions/ Integrity Landworx, Atlanta, GA

Human Resources, Safety and Training Manager

January 2003 — September 2023

Established skilled and diverse workforce by serving as talent acquisition specialist, overseeing recruitment, interviews, screenings, and onboarding processes for new hires. Fostered transparency and fairness in organization by developing comprehensive job evaluations for each position. Independently managed pre-employment citizenship E-Verify/I-9 registrations, security background checks, and drug testing for over 100 employees, while ensuring compliance with legal requirements. Drove optimal business performance by performing diverse HR functions, encompassing employee relations, counseling, compensation, benefits, performance management, recruitment, retention, employment, personnel policies, and regulatory compliance. Utilized recruitment key performance indicators (KPIs) to track and improve efficiency of hiring process, ensuring quality hires and positive candidate experience.

●Ensured accurate and timely payments by managing multi-payroll setups for 120+ employees using ADP Workforce Now, LMN, and PeopleNet software.

●Managed computerized and local document filing setup to align with government regulations.

●Facilitated smooth citizenship verification process by assisting employees with immigration documents and collaborating with individuals from various nationalities.

●Reduced work-related injuries, modification rate from 1.40 to 0.70 over five years, and workers' compensation premiums by implementing safety program.

●Maximized strategic use of human capital by directing human resource management activities strategically and aligning workforce with organizational goals.

●Guaranteed organization's compliance with legal standards by remaining abreast of federal and state personnel policies and laws.

●Provided valuable support to employees by resolving workers' compensation insurance claims, department of labor claims, and medical/dental insurance claims.

●Assisted with the development of the company Mission, Vison, And Value statements. Wrote several Policy and Procedures along with auditing files and location to verify employee compliance.

●Assisted employees with various aspects of retirement plans, including rollovers, distributions, loans, and hardship withdrawals by acting as reliable point of contact.

●Enhanced employees' financial well-being by verifying and managing 401k loan repayments.

●Boosted employee morale by administering development of contests for compensation incentives and bonuses.

●Increased business productivity by processing timesheet imports and payroll closure for multiple time cycles and company codes in ADP.

●Contributed to continuous improvement in employee performance by developing qualitative trend reports.

●Safeguarded organizational interests by representing company at personnel-related hearings and investigations, unemployment, and compensation claims.

●Established positive work environment by serving as link and mediator between management and employees for resolving work-related problems, employee complaints, and harassment issues.

●Orchestrated annual fundraising campaigns over a decade, consistently raising substantial funds totaling thousands of dollars. Spearheaded initiatives that involved active participation from internal employees and external businesses, directing generated contributions towards supporting Atlanta Community Food Bank (ACFB).

Additional Experience

HMI Property Solutions/ Integrity Landworx, Atlanta, GA, April 1994 - January 2003

Multi-Site Apartment Property Manager, Marketing Director, Leasing Specialist

Education

Clark Atlanta University, Atlanta, GA Business Administration Management August 1984- December 1987

Certifications

Certified Apartment Manager (CAM)

SBWC Drug Free Workplace certification

Certified Adult and Pediatric First Aid/CPR/AED

Certified Notary Public of Georgia

AARP Defensive Driving / Smart Driver

Technical Proficiencies

ADP Workforce Microsoft Office 365- (Word, Excel, PowerPoint, Publisher) LMN CRM Fusion phone system

Awards & Accolades

Continued Excellence and Dedication

Best Attitude and Team Player

Associate of the Year

Model Associate of the Year

Non- HMI Courses

LMN Landscape business software E-Verify registered

Fair Housing for Apartment Communities Mold Awareness

Successful Training Manager Training Needs Analysis

Writing Skills for Trainers Safety Training/Workers Compensation

Affiliations

Atlanta Apartment Association

Atlanta Community Food Bank Collections

Society for Human Resources Management Member

National Notary Organization Member



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