Data Entry Customer Support
Resume:
LEENA BHISE
Legal Permanent Resident
(Green Card)
Profile
A confident and highly
organized administrative
professional with office
management skills applied
across diverse sectors including
Customer support, human
resources, recruitment, and
travel arrangements.
Excellent verbal and Written
communication skills and
motivated to acclimate new
technologies.
Contact
PHONE:
EMAIL:
***********@*****.***
EDUCATION
Bachelor’s Degree in Commerce from Mumbai University April 2000
Subjects – Accounts, Industrial Psychology, Human Resource Management
Diploma in Personal Secretary from Davar’s College of Commerce
December 2000
Specializing in Secretarial Studies and Services in Computerized Environment
CORE SKILLS
• Office Administrative support
• Assists in the recruitment process.
• Onboarding activities & Employee relation
• Managing Priorities
• Accuracy Handling the database.
• Efficient in written and verbal communication
• Organization and planning
• MS office (Word, Excel, Power point, outlook)
WORK EXPERIENCE.
Country Financial, Bloomington, IL
Annuities & Supplementary Contracts Dec 2022 – May 2023 Worked as a Data Entry Analyst.
Responsible for performing data entry procedures for annuity records, updating customer information in new policies, as well as logging business transactions on the company's database accurately and efficiently.
Verbal and written communication skills to effectively work with all levels of management.
State Farm Bloomington IL
Life Support Response Center - Life May 2022- Sep 2022 Customer Care Center -Retention Dec 2021- Jan 2022 Worked as a Customer Care representative.
Assist customers to resolve their queries related to their policies, Advising potential clients for the coverages, help resolving billing issues
Benjamin Elementary School Normal IL
Oct 2021- Nov 2021
Worked as a Noon Supervisor,
Assists school staff in the safety and well-being of students during noontime eating and playground activity.
Applied Materials India Private Limited, Bangalore Mar 2006 – Aug 2007
Human Resources & Travel- Utility Executive
Discuss and design the job requirements.
Administrating the selection process
Administrating the onboarding process
Employee Record maintenance
Travel Arrangements for domestic as well international travel WNS Global Services Private Limited, Mumbai
Sep 2005- Jan 2006
Senior Customer Service Representative
Interacted with different international clients like airlines, Hotels and Car companies to get the best possible information and resolve customers issues.
Ocean Bulk Carriers Limited, Mumbai
Oct 2003 – Sep 2005
Technical Assistant
Reviewing the performance of personnel on board the ships Preparation of technical reports such as dry docking of vessels General Office administrative work
Orinoco Marine Consultancy India Private Limited, Mumbai Jan 2001 – Oct 2003
Human Resources Assistant, Secretary
Administrating the Recruitment process
Employee data management & Time tracking
Contact this candidate