Endya Taylor

**** ************ ****** ** **********, DC 20002 202-***-****

ad2ptz@r.postjobfree.com

(secondary email) ad2ptz@r.postjobfree.com

Objective

To obtain a position where I can develop my communication skills and gain experience providing excellent customer service in a retail environment

Skills & Abilities

Participated in extramural sports

- Nationally Recognized in Sports

- Held a leadership position within the Student Government Debate Team

- I am proficient in Microsoft Office applications (Word, Excel, PowerPoint, etc.)

- I am proficient in social media networking (Facebook, Twitter, Instagram, etc.)

- I am proficient in writing and sending emails

- I am proficient with Internet Explorer, Chrome, Microsoft Office

- I am CPR/FIRST AID/ AED certified as of 2023.

Experience

EPIC LIFE INC. 08/2021-PRESENT

4600 Powder Mill Rd Laurel,MD

Assisted with providing day services to senior citizens with disabilities. Teaching seniors the basic skills wit being out in the community be practicing staying safe and knowing their destinations. Attended different activities that helped seniors with practicing getting through COVID 19 by practicing wearing their PPE equipment’s. I provided Person-centered thinking which is a philosophy behind service provision that supports positive control and self-direction of people’s own lives.

BRIDGES PCS

100 GALLATIN ST NE, WASHINGTON DC 06/2020-08/2022

Provided excellent services to younger children in elementary school by assisting with before and aftercare services. Helped by going above and beyond to assist with homework and school projects that were due for school projects. Built high relationships with parents and became more involved in the school system. Also helped certain sections that were given to me to go above to help/learn the foundations of certain disabilities some kids had. Helped with kids who had several disabilities (i.e. down syndrome, ADHD, bipolar disorder, speech therapy, and other behavioral issues).

Trusting Hands Daycare

750 16th St NW, Washington, DC 20012 11/2018-4/2021

Provided excellent services to infants-toddlers by preparing them for different stages. Assisted in potty training and worked with younger kids with different disabilities and maintained different relationships with the babies. With Trusting Hands I provide above and beyond services by floating with different classrooms assisting with potty training, changing diapers, teaching early stages skills and more. Customer service was provided with parents and was held at an extreme level of professionalism. In the toddler area I worked on speech therapy and mood disorders with different kids of ages.

Hostess 10/2017 – Present

T.G.I. Friday's, Greenbelt, MD

Greet customers and uphold the flow of customers arriving and departing the venue. Provide assistance to servers, manage waiting lists and obligated to fulfill every need of customers in a polite and friendly manner.

Dessert Pastry Prep & Finisher 05/2017 – 08/2017

Cheesecake Factory, Washington, DC

Ensured the highest quality food is prepared from the bakery. Assisted in baking, ensured proper finished consistency and plated all desserts per the exact recipe specifications. Responsible for setting up and stocking products, cooks and presents dishes according to cheesecake factory “specialty” recipes, and cleaned sanitized and maintained equipment, utensils and tools.

Domino’s Customer Representative/Delivery Driver 06/2017 - Current

Domino’s Pizza (DC/MD area)

Deliver the orders to the designated places on time and given to customers in a very courteous manner. Implement product details, services, charges, and other related important information which is relayed to customers when it is needed. Duties also include taking phone calls, filling out specific orders, making pizzas, and completing cash transactions with customers that come to pick up food orders. Clean the store and keep it sanitized and working properly.

Sales Associate 10/2016 - Current (Seasonal)

Pentagon City Mall, Arlington VA

Supports delivering sales plan through selling effectiveness. Consistently execute to the selling model. Meet selling goals/expectations during scheduled shifts. Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail. Support replenishment activities that keep the store full and abundant. Assist with floor sets, window changes, visual presentations, signage placement, etc. as directed

Recruitment Advisor 06/2015– 08/2015

DC Reengagement Center, Washington DC

Provide counseling services to children and teenagers. Help each student to improve his or her academic performance. Guide older students towards a career suitable for them. Guide and educated the parents on the issues faced by the child designing a diet and exercise regimen for the child to improve their health. Maintain a proper report on every child given in the program’s care. Working with the teachers of the child Spotting troubled teenagers and working closely with child and the parents before the problem gets out of hand

Student/Intern 06/2014 – 08/2014

George Washington Upward Bound Program

Created a positive work environment. Adhered to policies and procedures. Completed tasks in a timely fashion. Developed and executed presentations. Compiled data and summarized information. Completed hands-on activities and projects. Created reports. Was responsible for setting standards.

Youth Leader/Counselor 06/2013 – 08/2013

Langston Golf Resort

Planned and executed programs and activities. Created a positive work environment. Provided excellent customer service. Completed hands-on activities and projects. Was responsible for setting standards. Communicated effectively with children. Delegated tasks to others.

Junior Roving Task Advisor 06/2012 – 08/2012

Ballou Senior High School

Created a positive work environment. Created flyers and promotional materials. Completed tasks in a timely fashion. Responsible for keeping space clean and organized. Developed and executed presentations. Planned meetings and events. Remained calm in a crisis. Compiled data and summarized information. Completed hands-on activities and projects. Communicated effectively with others.

Education

Allegany College of Maryland, 2016 - Present

Cumberland, MD

Currently Enrolled

Participated in a collegiate volleyball varsity sports program. Degree desired: Criminal Justice/Nursing

Washington Math & Science Public Charter School, 2016

Washington, DC

High School Diploma

Completed community service hours with youth sport organization. Held a leadership role (President, Vice-president, Treasurer, Secretary). Participated in a junior volleyball varsity sports program. Participated in a varsity volleyball sports program

Leadership

Mt Moriah Baptist Church – Junior Usher Board President (Current)

Sports on the Hill – Collegiate Soccer Scholar

References

Furnished upon request

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