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Customer Service Patient Care

Location:
Lawrenceville, GA
Posted:
January 12, 2024

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Resume:

Antonio Fryerson

Stone Mountain, GA *****

ad2ptg@r.postjobfree.com

770-***-****

Work Experience

Shift Manager

KFC - Columbia Heights, MN

January 2016 - December 2018

Responsible for team leadership, scheduling, and customer service.

Managed inventory for all shifts and ordered supplies.

Made all daily bank deposits.

Conducted weekly conference calls with district mangers.

Trained new employees on proper food handling and safety procedures.

Maintained restaurant cleanliness for each shift and ensured the following shift would have a clean kitchen and front end for a smooth shift transition.

Resident Assistant

Accessible Space Inc – Saint Paul, MN

November 2014 to December 2018

Provided high-quality patient care, including acute-care, rehabilitation, and home health care.

Preserved patient dignity and minimize discomfort while carrying out duties such as bedpan changes, diapering, emptying drainage bags and bathing.

Assisted residents with activities of daily living, including helping with meals, transferring using assistive devices, bathing, dressing, and grooming.

Adhered to safety guidelines.

Complied with HIPAA standards in all patient documentation and interactions. Assistant Manager

Subway - Woodbury, MN

January 2018 to July 2023

Responsible for overall operations of the restaurant, overseeing the staff, monitoring inventory, approved purchase orders for equipment and supplies.

Ensured quality customer service and compliance with all food and beverage regulations.

Trained, hired, and scheduled staff.

Ensured the immediate response and correction of all verbal guest complaints by customers and staff.

Monitored food preparation methods, portion sizes, and garnishing presentation of food to ensure that food is presented in an acceptable manner.

Monitored budgets and payroll records.

Education

Associate in medical billing and coding

Ultimate Medical Academy-Clearwater

May 2020 to Present

Skills

Management (4 years)

Customer Service Skills (6 years)

Call Center (Less than 1 year)

Networking (3 years)

Photoshop (3 years)

Filing (3 years)

Medication Administration (1 year)•

Scheduling

Inventory

Cash Handling

Sales

training

Caregiving

Meal Preparation

Dementia Care

Alzheimer's Care

Medical Billing

Medical Records

Shift Management

Medical Coding

Home Care

Certifications and Licenses

CPR/First Aid

February 2014 to Present

Medication Administration

February 2014 to Present



Contact this candidate