Lyndsey Shaw

Account Executive

Portland, Oregon

503-***-****

ad2psr@r.postjobfree.com

Professional Summary

Team-oriented sales and customer service professional, with the ability to increase business opportunities through Needs-Based sales methods, to effectively promote a high level of report and trust within sales and service to our customers. Proven track record of finding and presenting profitable business opportunities through driving health insurance sales. Proficiency in insurance sales, in a call center/work-from-home setting. History in data-entry within the healthcare, and sales industry with experience in Pharmacy, Health Care Insurance, medical terminology, and broad knowledge of nursing and client care. Continued skill building with leadership coursework, and events from High School onward.

Core Skills

Driven, Self-Starter, Microsoft Office Suite Proficiency, Telemarketing, Outbound Sales, Upselling, Negotiation, “Knowledge Is Power,” Mindset, Diligent Learner, Strong Sales Experience, Compassionate Client Resolution, Goal-Oriented, Clear and Articulate, Reliable and Punctual, Strong Interpersonal and Communications Skills, Advanced Listening and Attention to Detail Negotiation, Industry software proficiency

●Administrative skills

●Policy knowledge

Experience

Medicare Benefit Advisor (Insurance Agent) May 2022 - Current

National General Insurance Agency (An Allstate Company) NW Compton Drive, Beaverton, Or

Licensed Health and Life Producer in Oregon + 36 other states. Sales presentations for Medicare Advantage and Medigap Policy types. Identify and qualify customers, manage relationships and interpret data to pair client with beneficial plan. Explanation of benefits. Follow all Federal and State insurance laws and statutes, while completing presentation and applications.

Reimbursement Specialist November 2021 – February 2022

Genentech -Ophthalmology Department Portland, OR (Telecommute)

Customer Service ad insurance billing role. Used analysis of insurance payers and data collection from patient, Health Care Providers and Genentech proprietary data to complete processes as dictated by billing and reimbursement needs. Used medical terminology and performed advanced data entry tasks.

Caregiver February 2010- June 2022

Self Employed Vancouver, WA – Portland, OR

Provided one-on-one care with clients. Basic, to advanced home care needs performed, including medication administration, personal care tasks, ambulatory help, household management, office and administrative tasks within a home setting, while working with Insurance Providers, and Health Care Providers to help client receive the most comprehensive care and reach positive outcomes.

Pharmacy Technician April 2002-June 2007

Albertsons -Savon Pharmacy Portland Float, Range 100 mi. of Portland, OR & SW WA

Assisted Pharmacist and other Technicians in providing pharmacy services to patients, complying with Federal and State laws and statutes. Prepared, counted, labeled and staged prescriptions to be checked by Pharmacist. Assisted with inventory, patient profiles, record keeping, and other information systems within the pharmacy. Managed cash register purchases of over-the-counter pharmacy items, prescriptions and occasional grocery supplies. Maintained HIPAA compliance.

Education

Battle Ground High School

June 2001 Diploma

School Letter in Choir and AFJROTC, as a cadet officer for 3 years within AFJROTC. 4 Years Leadership Conferences, with 2 each year my Junior and Senior Year.

Clark College

June 2001