Simoné Mosely

Administrative Assistant

Santa Rosa, CA 95407

ad2prc@r.postjobfree.com

+1-707-***-****

Dedicated and detail-oriented professional with a proven track record in administrative support, adept at streamlining operations and enhancing efficiency. Possessing a keen eye for accuracy and a commitment to delivering high-quality work, I am now seeking to leverage my organizational prowess and transferable skills into a remote role. Proficient in managing administrative tasks seamlessly and equipped with a strong foundation in data management, I aim to contribute my precision and data- oriented mindset to drive excellence in an administrative position. Authorized to work in the US for any employer

Work Experience

Administrative Assistant

Sonoma Marin Area Rail Transit - Petaluma, CA

July 2022 to September 2023

• Greets, screens, and directs visitors and calls at a District facility

• Manages receptionist duties with a focus on customer service excellence

• Handles cash, credit, and debit transactions for transit pass sales

• Provides administrative support, including calendar management and board meeting coordination

• Creates, edits, and formats various documents, reports, and correspondence

• Assists in onboarding new staff and tracks departmental time-off requests

• Manages purchasing activities, including obtaining quotes and reconciling invoices

• Coordinates travel arrangements, prepares expense reports, and post-travel memoranda

• Handles incoming/outgoing mail, faxes, and equipment repair coordination

• Monitors and maintains inventories, purchases supplies within guidelines

• Extracts and updates data from multiple sources, creates compliance reports

• Prepares and formats weekly/monthly reports, maintains project databases

• Organizes, updates, and archives files and manuals

• Provide training to new staff on office procedures and software

• Adheres to safety procedures and programs

Manager

CHEVOO - Healdsburg, CA

April 2019 to February 2022

• Receive, process and package all online orders

• Managed all retail accounts such as COSTCO, Whole Foods, Grocery Outlet etc.

• Coordinated wine & cheese pairing events with local wineries via Zoom during COVID-19 lockdowns

• Handled all customer complaints and grievances

• Represented CHEVOO at all Food Shows across the US

• Internet Research and Social Media Management

• Generated sales reports

• Handled day-to-day operations

Site Coordinator

COTS - Petaluma, CA

September 2018 to April 2019

• Worked closely with dual diagnosis homeless population

• Administered Medication

• Perform safety and bed checks on overnight shifts

• Practice Cooperative de-escalation

• Provide resources for homeless ineligible for housing Sales Coordinator

Gorilla Grow Tent - Santa Rosa, CA

March 2016 to March 2017

• Process, ship and receive payment on all invoices for 3 separate in-house company's

• Customer follow-up

• Data Entry

• Standard office duties

Receptionist

Raptor Pharmaceuticals - Novato, CA

January 2016 to December 2016

• Temporary contract position with Raptor Pharmaceuticals

• Meets and greets all visitors; determines their needs and directs them to the appropriate employee

• Collects mail daily and routes to appropriate employees

• Prepare and forward outgoing mail, FedEx and UPS packages

• Manage Department Hosted Happy Hour calendar

• Provide scheduling support to recruiter(s)

• Compose and type routine documents

• Data entry typing, as required

• Perform general clerical duties including but not limited to filing, photocopying, faxing, and mailing as required

• Order and maintain supplies

• Arrange for equipment maintenance, as requested

• Keep reception, kitchen, and copy areas clean & organized

• Prepare and maintain meeting and conference room reservation schedules on Outlook

• Coordinate catering for meetings, as requested

Claims Specialist

First American Home Buyers Warrenty - Santa Rosa, CA March 2014 to March 2015

Santa Rosa, Ca

• In a call center environment, respond to a high volume of second level incoming calls

• Researched account information and partnered with 3rd party contractors to analyze and resolve Home Warranty claims in a timely manner

• Collect information from Technician and homeowners to effectively make decisions on a claim or issue.

• Create work items for the required follow up and contact homeowner as appropriate to follow through the claim to close

• Maintain contact with contractors throughout the term of the claim to keep abreast of claim and resolution

• Make decisions based on policy coverage and authorize work orders up to $300.00. Receptionist

Christopher Salon - Mill Valley, CA

January 2013 to December 2013

• Answered phones and booked appointments for 15+ stylists

• Alternated between two different locations

• Took product inventory & ordered product

• Opened and closed salons

• Computed and logged daily earnings

• Distributed weekly tip checks.

Executive Assistant

Gauge Intel - Berkeley, CA

January 2008 to June 2012

• Serve as a professional representative of the CEO to executive clients, investors and board members.

• Manage desktop publishing and proposal and memo typing.

• Prepare budgets and submit estimates for program costs as part of campaign plan development.

• Prepare and negotiate advertising, sales and performance contracts.

• Collect fees, commissions, or other payments, according to contract terms.

• Schedule promotional or performance engagements for clients.

• Keep informed of industry trends and deals.

• Manage business and financial affairs for clients, such as arranging travel and lodging, selling tickets, and directing marketing and advertising activities.

• Handled all media and public relations inquiries.

• Served as central point of contact for all outside vendors

• Wrote reports and correspondence from dictation and handwritten notes. Education

High school diploma or GED

Skills

• QuickBooks

• Google Docs

• Social Media Management

• Account Management

• Administrative Experience

• Office Management

• Personal Assistant Experience

• Marketing

• Microsoft Powerpoint

• Medication Administration

Certifications and Licenses

First Aid Certification

Assessments

Administrative assistant/receptionist — Proficient February 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Customer service — Proficient

March 2022

Identifying and resolving common customer issues

Full results: Proficient

Working with MS Word documents — Proficient

March 2022

Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient

Attention to detail — Proficient

March 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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