Wendy Hallman

Phone: 901-***-**** or 727-***-****

Email: ad2pqg@r.postjobfree.com

Upwork Link: Wendy H. - Bookkeeping

OBJECTIVE

Highly experienced and detail-oriented professional with over 25 years of expertise in bookkeeping, administrative support, and customer service. Seeking a remote position that leverages my skills in bookkeeping, virtual administrative/personal assistance, project management, software and product quality assurance, customer service, basic WordPress site-building, and simple graphic design. Committed to delivering quality service within strict deadlines and exceeding expectations. SKILLS & ABILITIES

Bookkeeping: Accounts Payable, Accounts Receivable, Bank Reconciliation Software: Xero, QuickBooks (Online and Desktop), Zoho Books, Wave App Administrative Tools: Microsoft Office Suite (Word, Excel, PowerPoint), Google Docs, Google Sheets, Google Slides

Project Management: Task Management, Calendar Management, Project Coordination,, Slack, YouTrack, Jira

Customer Service: Email Monitoring, Phone Support

Web Development: Basic WordPress Site-Building

Design: Simple Graphic Design

EXPERIENCE

Development Team Ops Administrator (Part-Time - Remote), Ampliforce - Dates: From 12/2021 to12/2023 (7 Hours per week)

• Collect and review developer contractors' invoices, comparing them with task tracking software.

• Assist in project management, ensuring timely completion of tasks.

• Provide administrative support to the Vice President of Product Development.

• Perform quality assurance of completed tasks.

Operations Manager (Part-Time - Remote), RoboCore Systems - Dates: From 9/2020 to 12/202 (up to 15 hours per week)

• Manage day-to-day operations, including task management, project management, and bookkeeping.

• Provide virtual administrative and personal assistance to the CEO. Bookkeeper, (Part-Time - Remote), Linguistic Arête - Dates: From 7/2022 to 12/2022

• Manage Accounts Payable, Accounts Receivable, and reconcile bank and credit card statements.

• Generate reports and ensure accuracy in financial transactions. Bookkeeper (Part-Time - Remote), TMS Management Specialist - Dates: From 5/2022 to 12/2022

• Categorize and reconcile bank and credit card statements for multiple clients. Bookkeeper (Part-Time - Remote), Quarter Muffin, LLC - Dates: From 9/2018 to 3/2022

• Oversee Accounts Payable, Accounts Receivable, and bank reconciliations.

• Prepare financial reports and ensure accuracy in data. Bookkeeper/Accounts Receivable (Part-Time - Remote), Zale Media - Dates: From 5/2021 to 03/2022

• Processed client payments via Stripe and maintained payment records in Google Sheets.

• Handled payment collections and created monthly statements for sales commissions. Bookkeeping (Part-Time - Remote), Venus Michaels Accounting - Dates: From 05/2021 to 10/2021

• Assisted with reconciliation, expense tracking, and income entry for various clients. Bookkeeper (Part-Time - Remote), Belton Accounting Service - Dates: From 2/2020 to 11/2021

• Provided monthly bookkeeping services, including Accounts Payable, Accounts Receivable, and financial reporting.

Bookkeeper (Part-Time - Remote), Linguistic Arête - Dates: From 7/2018 to 10/2020

• Managed all aspects of bookkeeping, including Accounts Payable, Accounts Receivable, and financial reconciliation.

Operations Manager (Part-Time - Remote), Technology Operations Group, LLC - Dates: From 7/2018 to 09/2020

• Manage day-to-day operations, project management, website quality assurance, and WordPress development.

• Provide virtual personal assistance to the CEO.

Bookkeeper (Part-Time - Remote), In White - Dates: From 6/2018 to 3/2020

• Oversaw accounts payable processes and generated reports. Market Manager, Southern Revolution Promotions/Horn Lake Merchant Market - Dates: From 4/2018 to 3/2019

• Organized and managed event.

• Recruit vendors for the event. Making cold calls and sending cold messages to potential vendors

• Create posts on social media for advertising the event as well as for vendors.

• Create banners and fliers for the events.

• Communicate with all the vendors, giving them information about the event.

• Creating a floor plan of the venue and assigning spaces to vendors

• Money handling

• Creating social media business pages.

Independent Sales Representative, New Avon, LLC - Dates From 1/2017 to 2/2018

• Inform customers about sales and promotions in a friendly and engaging manner.

• Recommended and helped customers select merchandise based on their needs.

• Built social networks to find qualified candidates.

• All the duties of owning your own direct sale business. Administrative Operations Specialist, Konica Minolta Business Solutions - Dates From 6/2015 to 8/2016

• Entering, and tracking the delivery of orders processed

• Ensuring that all documents followed the company’s policies and procedures.

• Setup and maintain all customer records and review and pre-edit all orders that were to be sent to the corporate office for processing.

• Setup and maintain maintenance contract for the equipment that was sold, work with leasing companies to ensure proper funding for sales.

• Assist customers with billing questions and customer service issues. Help with all other administrative duties.

Accounts Payable Clerk / Customer Service / Dispatcher, Business Equipment Center - Dates From 9/2004 to 4/2015

• Coding and entering all incoming invoices into the computer system.

• Reconciling several monthly credit card statements and company bank account

• Preparing weekly check runs and printing the checks.

• Reconcile general ledger accounts and balance the general ledger at the end of each month.

• Answering the customer service phone line and providing help to the customer needing a technician for copier repair or placing a supply order for their copier.

• Take customer inquiries about service contracts and billing questions, take customer payments over the phone.

• Bill all supply orders and service calls to the customers.

• Train new employees on the computer system in all departments, as well as provide refresher help to current employees.

• Serve as backup for the Accounts Receivable, Contracts Department, and form the Office Manager or help in any other way with my skills would be helpful. EDUCATION

Horn Lake High School – Horn Lake, MS – 1993 -- Diploma

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