Customer Service Sales Associate
Resume:
Maria beltran
P
E
ad2pq9@r.postjobfree.com
A
*** ** ** **** *** York, NJ
Objective
Education
Talented worker offering experience in manufacturing and remote environments. Fixated on being productive, customer focused and detail oriented at all times. Proven ability to perform well in team and individually.
Northampton community college
Associates of Theatre Arts, 2019
KEY SKILLS
●DOCUMENT REDLINING
●COMUPUTER PROFICIENCY
●EXCEPTIONAL CUSTOMER SERVICE
●cONFLICT RESOLUTION
●CRITICAL THINKING
●ACTIVE LEARNER
●TRAINING EXPERIENCE
●COMPLEX PROBLEM SOLVER
●PROJECT WORK EXPERIENCE
●BILINGUAL
Experience
JAN 2023 – present
Sales associate – Beltran Jewelry, Manhattan, NY
●Invested in tools/practices to protect resources, assets and company time
●Analyze sale results and develop long-term company plans
●Maximize returns on investments and increase productivity
●Improve customer experience results
●Established professional and collaborative working relationships with company associates and external parties
●Effectively handle inquiries, complaints and returns ensuring customer satisfaction.
SEP 2020 – JAN 2023
Production Technician for Sanofi Pasteur- Buffer,
Sanofi Pasteur, Swiftwater
●Trainer on formulation of buffer batches, weighing and dispensing, HMI, Buffer filters, CIPs and transfers
●Perform transactions in real time using SAP/LIMS/RT
●Ensure product quality by strictly following given SWI and cGMP guidelines and reviewing batch records
●Flexed to different production areas for assistance
JAN 2019 – SEP 2020
Production Technician contracted for Sanofi Pasteur-
MANPOWER, TANNERSVILLE
●Inspected finished products for quality and adherence to customer specifications
●Participated in cleaning validation studies
●Maintained cleanliness of PKII centrifuges by decontamination
●Received product to further separate from unwanted proteins
●Assisted in proper documentation of batch record
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