Donald Ketterhagen

HEALTH SERVICES MANAGEMENT EDUCATION AND TRAINING SPECIALIST

Punta Gorda, FL 33950

ad2ppd@r.postjobfree.com

+1-239-***-****

Facilitated efficient adaptation to evolving business and customer needs, including the company's transition from an earlier focus on medical card certification for cannabis to its current form as a broader service provider, at Emerald Medical Center.

Cultivated professional relationships with 20+ of the best doctors within Lee and Collier counties to optimize patient care.

Oversaw operations for Emerald Medical Partners, LLC, a medical consultancy practice with offices in Naples and Fort Myers, Florida, working closely with employees across all levels to achieve established objectives at both locations.

Educated 5020+ clients monthly regarding potential trading and investment strategies at The New Financial Freedom, ensuring complete client understanding that past performance cannot guarantee or predict future results.

Served as an enthusiastic and proactive brand ambassador for ASEA Redox Signaling, the only manufacturer and distributor of Redox Signaling Molecules, expanding product awareness within professional and nonprofessional demographics.

Willing to relocate to: Sarasota County, FL - Collier County, FL - Fort Myers, FL Authorized to work in the US for any employer

Work Experience

Chief Operating Officer

EMERALD MEDICAL CENTER - Fort Myers, FL

2019 to Present

* Dynamic, motivated, solutions-focused Healthcare and Business professional. I am highly regarded for leveraging expertise in healthcare operations and consulting to advance company goals. Demonstrated skills in program administration, coaching, data analysis, brand awareness, document management, and regulatory compliance. Proven track record of building cohesive, high-functioning teams through relationship management and communication. Respected as a personable, influential leader and collaborator who guides team members in successfully realizing organizational objectives through a people-focused approach. Exemplary educational qualifications include a Medical Doctorate from the Medical College of Wisconsin. Out-of-the-box thinker committed to making continuous improvements in planning, process, stakeholder engagement, and quality assurance to enable long-term growth. new company dedicated to wellness and health.

* Facilitate efficient adaptation to evolving business and customer needs, including the company's transition from an earlier focus on medical card certification for cannabis to its current form as a broader service provider.

* Cultivate professional relationships with more than 20 of the best doctors within Lee and Collier counties to optimize patient care.

* Direct all daily operations for the workspace, boosting productivity through superior leadership and streamlined workflows.

* Hold weekly meetings with staff to review issues, performance, and quality of service, increasing employee retention 70% by implementing systems to promote communication, mentoring, and support. COO

EMERALD MEDICAL CENTER - Naples, FL

March 2018 to Present

* Oversee operations for a medical consultancy practice with offices in Naples and Fort Myers, Florida, working closely with employees across all levels to achieve established objectives at both locations.

* Assist more than 3,000 qualified patients annually with attaining legal access to medical marijuana, improving patients' quality of life while adhering strictly to all applicable regulations.

* Develop and implement standard operating procedures (SOPs) to maximize employee productivity and alignment.

* Exemplify quality assurance by ensuring all operations run smoothly and in accordance with company policies.

* Strategically analyze numerous improvement methods to maximize efficiency company-wide.

* Remain up to date on all medical, legal, and ethical best practices regarding cannabis/marijuana to optimize patient care while successfully managing risk. Cryptocurrency Trader, Miner, and Consultant

THE NEW FINANCIAL FREEDOM - Sarasota, FL

2017 to Present

* Evaluate and participate in ICOs, mining programs, and successful trading in the cryptocurrency environment, using skills in research, data interpretation, and trend analysis to maximize financial gains.

* Conduct multiple exchanges and trades between cryptocurrency environments to achieve consistent personal results.

* Educate 10+ clients monthly regarding potential trading and investment strategies, ensuring complete client understanding that past performance cannot guarantee or predict future results.

* Generate new clients through prospecting and referrals while maintaining and supporting existing client relationships.

* Respond promptly and professionally to more than 50 phone and email messages weekly from both clients and colleagues.

Independent Sales Representative

ADVANCING LIFE - Punta Gorda, FL

2015 to Present

* Serve as an enthusiastic and proactive brand ambassador for the only manufacturer and distributor of Redox Signaling Molecules, expanding product awareness within professional and nonprofessional demographics.

* Provide 20+ consultations monthly regarding the company's products and services to boost new client acquisition.

* Grow sales volume 25% YOY within assigned territory through expert management.

* Increase referrals by developing lasting relationships with key clients.

* Liaise with company representatives to maintain an adequate supply of informational and marketing collateral for distribution to current and prospective clients.

* Collect and process cash and credit card payments with 100% fiscal integrity. Physician Educator and Information Resource / Wellness Advisor and Health Coach / Senior Physician

KETTERHEALTH - Punta Gorda, FL

2009 to Present

* Streamline the dissemination of high-quality health information to members of the public by providing a centralized resource and individual attention.

* Actively seek out credible and innovative findings in the health and wellness fields to assist clients with attaining improved mental and physical well-being.

* Apply expertise gained through more than 20 years in clinical practice to construct personalized health care plans for clients incorporating information and self-direction.

* Demonstrate a keen understanding of medical issues related primarily to aging, nutrition, physical exercise, targeted nutritionals, and lifestyle modification.

* Help 25+ clients annually to safely and effectively lose weight under an individualized and supervised program.

* Aid clients with gaining and applying a better understanding of the American healthcare system, enabling them to decrease the overall cost and frustration of becoming healthy and staying that way. Owner/Operator

DIAMOND WATERS, LLC - Punta Gorda, FL

2009 to Present

PUNTA GORDA, FL 2009 TO PRESENT

* Build and maintain a diversified company capable of skillfully handling client needs within three main areas: healthcare, investment and financial services, and marketing services.

* Leverage strengths in marketing and brand development to grow website traffic and improve website SEO, leading to an 12% annual increase in advertising revenue.

* Devise brand strategy and statistics systems to maximize reach and influence; update strategies as required to enhance competitiveness and promote continuous growth.

* Innovate methods to improve efficiency, cost reduction, and business initiatives within all business divisions.

* Manage 20+ email campaigns monthly to drive customer acquisition, satisfaction, retention, and engagement.

Physician Recruiter

DIAMOND WATERS, LLC - Estero, FL

2014 to 2014

* Utilized insight from past medical career to understand the needs of both physicians as well as mid- level health professionals, resulting in focused recruitment efforts that ensured the identification and selection of qualified and motivated candidates.

* Entrusted to handle recruiting for vital primary care positions in OB/GYN, Family Medicine, and Internal Medicine.

* Offered data-backed as well as observational and anecdotal input into the changing needs of medical facilities and practices, along with the staffing for them, providing a unique perspective that led to greater employee diversity and retention.

* Forged relationships with 30+ industry professionals to identify and vet potential candidates.

* Reviewed and evaluated applicant credentials to assess professional strengths and weaknesses; provided recommendations to hiring managers based on analyses. Founding Partner

DIAMOND WATERS, LLC - Estero, FL

2013 to 2014

* Contributed directly to establishing and growing a respected business services company focused on providing solutions to address complex business cash flow needs.

* Generated imaginative solutions to resolve financial bottlenecks affecting clients' abilities to address expansion efforts, tax deficits, and employee payroll issues.

* Provided financial relief to 10+ clients monthly by embodying the motto, "When the bank says no, we say yes."

* Supported business expansion initiatives by innovating successful local and national marketing initiatives, increasing brand awareness up to 10% within both established and emerging demographics. Amway Independent Business Owner

EMERALD MEDICAL CENTER - BOGOTA, CO

1996 to 2000

* Developed, motivated, and supported 500+ employees annually by establishing and maintaining a robust work environment focused on personal growth and financial independence.

* Completed 20+ cold calls daily to publicize the company's mission and attract new business.

* Expanded product selection based on customer feedback to bolster client satisfaction while increasing sales.

* Monitored and tracked inventory to effectively meet business and customer needs while adhering to established budgets.

Staff Physician

NAPLES COMMUNITY HOSPITAL - Naples, FL

1978 to 1998

* Delivered compassionate, efficient patient-centered care to highly diverse populations.

* Participated in staff functions to increase cross-functional communication and collaboration in support of goal attainment.

* Interviewed, evaluated, and diagnosed 200+ patients weekly to facilitate wellness while delivering outstanding service.

* Maintained medical records securely to protect patient confidentiality. Resident

ST. JOSEPH HOSPITAL - Milwaukee, WI

1974 to 1978

* Gained and applied knowledge, skills, and abilities related to daily patient care and communication with staff.

* Expanded professional expertise at every opportunity to maximize individual work contributions.

* Earned a reputation as a diligent, detail-oriented employee with an unwavering commitment to excellence.

Education

Doctorate in (MD) - Medicine

Medical College of Wisconsin - Milwaukee, WI

Bachelor of Science in Preprofessional Studies

University of Notre Dame - Notre Dame, IN

Certificate Program in Integrative Nutrition Health Coach Institute for Integrative Nutrition - New York, NY Skills

• Communications

• Leadership & Collaboration

• Strategic Planning

• Client/Customer Service

• Data/Document Management

• Coaching/Advising

• Healthcare Operations

• Report Generation

• Research & Analysis

• Business Development

• Program Administration

• Quality Assurance

• Consultative Selling

• Marketing/Brand Awareness

• Regulatory Compliance

• Organization & Multi-tasking

• Complex Problem-solving

• Process Improvements Microsoft Office (Word, Excel, PowerPoint, Outlook, Access, Publisher) / Microsoft Visio / Microsoft SharePoint / Adobe Photoshop / Google Docs / Google Drive / Google Calendar / QuickBooks / Dropbox /

• Relationship Management

• Process Improvement

Links

http://www.linkedin.com/in/donketterhagen

https://www.linkedin.com/help/linkedin/answer/87/customizing-your-public-profile-url?lang=en Certifications and Licenses

Driver's License

Contact this candidate