M I S B A H

M A H M O O D

407-***-****

ad2poy@r.postjobfree.com

**** ******** **** **,

Ocoee, FL 34761

PROFESSIONAL SUMMARY

Dedicated Pharmacist with training and experience necessary to safely and securely fulfill prescriptions and maximize treatment efficacy. Knowledgeable about therapeutic strategies, drug security regulations and operations practices. Directs team operations and seeks opportunities to improve procedures and processes. Knowledgeable Pharmacist bringing advanced abilities in pharmacy operations, patient relations and immunizations. Runs efficient pharmacy based on practical patient protections and regulatory requirements. Monitors work of subordinates and proactively corrects problems affecting drug security and safety. Experienced in protecting patients by closely monitoring prescriptions and drug histories. Consistently secure and protect inventories with the best storage and dispensing procedures. Highly organized and hardworking with excellent customer service . Hardworking and reliable focused on going above and beyond to support team and serve customers. Trained in and offering top-notch abilities. Motivated to continue to learn and grow as [Type] professional.

Skilled team player with strong background in environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.

Talented pharmacist dedicated to continuous improvement to keep everything running smoothly. Highly analytical and organized in addressing routine needs and managing unique circumstances.

Dedicated focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Motivated and friendly worker with a flexible schedule and willing to work weekends. Dependable and punctual with a clean driving record. Work collaboratively with team members and provide excellent customer service.

Experienced supervisor with the ability to train and motivate staff to meet challenging performance targets and consistently satisfy customers with high-quality service. Focused on keeping the department efficient and cost-effective. SKILLS

Have strong convincing power

towards medicine Adherence.

Best customer service experience to our

members and guests . Got hundreds of

complements.

Got best immunizer complements.

Patients waited to get vaccinated by

me .

MTM on regular basis .

MM

Provide the best Counseling on OTC

products and Diabetics supplies .

Control and management of inventories

on regular basis.

Counseling on all new medicines with

precautions, timings and expectations

from medicines and adherence with

medicines.

Regulatory compliance

Patient education Vaccination administration

Order fulfillment

EXPERIENCE

Staff Pharmacist, Sam's Club / Walmart, Aug 2015 Dec 2023, Apopka, Fl Coached and counseled store pharmacy staff to elevate performance against customer service targets.

Verified procedures regularly to consistently meet DEA standards. Supervised pharmacy production staff to verify correct procedures in areas such as order entry and drug security.

Coordinated proper ordering, handling and storage of controlled substances. Managed workflow, production quotas and deadlines for pharmacy with [Number] staff.

Maintained perpetual inventory of scheduled drugs to comply with legal and safety standards.

Scheduled and assigned work to employees to meet operational demands. Verified filled prescriptions for accuracy using quality assurance policies and procedures.

Taught individuals how to correctly use and store different medications for optimal shelf life and safety.

Utilized clinical decision support systems and data analytics tools to review and assess medication orders.

Managed copayments from patients, handled insurance billing and updated account balances.

Educated customers about potential risks and contraindications of prescribed medications.

Clarified prescribed medications, dosages, refills and interactions to suggest alternatives and answer questions.

Collaborated with healthcare providers to optimize medication regimens and resolve drug therapy-related problems.

Developed and implemented medication therapy management program, resulting in improved medication adherence and better patient outcomes. Assisted customers with non-prescription needs by helping locate OTC medications, vitamins and supplies for first aid care.

Conducted medication utilization evaluations to identify opportunities for cost savings and therapeutic optimization.

Helped patients access and manage specialty medications, resulting in increased patient satisfaction and improved medication adherence rates. Delivered educational presentations on medication safety and disease management to increase knowledge and awareness in medication-related matters. Pharmacy Manager, Sam's Club, Sep 2006 Aug 2015, Ocoee, Fl Onboarded, trained and developed staff with focus on continuous development and team improvement.

Helped prepare and administer pharmacy department budgets to keep operations profitable and on-track against forecasted goals.

Leveraged product knowledge to improve sales and business profitability by backing up team members with current advice.

Directed activities of pharmacy department, including scheduling work activities of pharmacy staff to consistently meet patients' needs. Coordinated on-call responsibilities for pharmacy department and ensured reliable coverage.

Recommended strategies to improve operating procedures and better serve customers.

Created and maintained pharmacy's image of service, friendliness and cooperativeness with customers.

Counseled customers on medication use to prevent interactions and provide optimal protection.

Oversaw purchasing, inventory and budget management for [Type] pharmacy with

[Number] staff.

Checked team activities regularly to verify compliance with accreditation, legal, and safety requirements.

Upheld procedures for service quality, controlled substance security, and detailed recordkeeping.

Monitored, evaluated and supervised effectiveness of patient care delivered by pharmacy staff to continuously improve service delivery and standards. Improved staff retention and satisfaction by communicating expectations and delivering timely performance reviews.

Collaborated with facility administrator to evaluate emerging industry trends and technology.

Recommended process improvements to improve patient flow and staff circulation. Defined and implemented organizational policies and procedures for facility or medical unit.

Implemented staff accountability initiatives for each operating unit. Updated EHR systems to document patient data and treatment plans. Coordinated workflows to elevate team performance and foster long-term success. Inspected facilities and recommended corrective changes to improve compliance. Improved department financial metrics through effective budget control strategies and expense monitoring.

Spearheaded evidence-based initiatives focused on patient education and medication use.

Supported regulatory compliance with strict policy enforcement. Supported HR in talent acquisition with recruitment and hiring recommendations. Sep 1990

Staff Pharmacist, Sam's Club, May 2002 Sep 2006, Casselberry, Fl Managed workflow, production quotas and deadlines for pharmacy with staff. Maintained perpetual inventory of scheduled drugs to comply with legal and safety standards.

Coordinated proper ordering, handling and storage of controlled substances. Verified filled prescriptions for accuracy using quality assurance policies and procedures.

Taught individuals how to correctly use and store different medications for optimal shelf life and safety.

Helped patients access and manage specialty medications, resulting in increased patient satisfaction and improved medication adherence rates. Provided consultation and guidance to long-term care facilities and nursing homes, resulting in improved medication safety and resident health outcomes. Educated customers about potential risks and contraindications of prescribed medications.

Clarified prescribed medications, dosages, refills and interactions to suggest alternatives and answer questions.

Delivered educational presentations on medication safety and disease management to increase knowledge and awareness in medication-related matters. Assisted customers with non-prescription needs by helping locate OTC medications, vitamins and supplies for first aid care.

Pharmacy Intern, CVS Pharmacy, Aug 2001 Apr 2002, Longwood, Fl Helped pharmacy staff document and fill prescriptions for oral, topical and injected medications.

Observed proper medication distribution protocols under pharmacist supervision. Answered customer questions regarding general pharmacy policies and directed complex medication questions to pharmacists.

Assisted pharmacists in delivering patient care, consultation, and therapy management services.

EDUCATION

Bachelor of Science, Pharmaceutics, Biochemistry, organic chemistry ect Faculty of Pharmacy (University of Karachi) Karachi, Pakistan Completed my Bachelor's degree (B-Pharmacy) in 1990 and came to United States. Restarted on studies in 1999 and passed all required exams to get pharmacist license in Florida in May 2002 and since then started working at Sam's Club and Walmart . Certified immunizations with current license.

LANGUAGES

English, Fluent

Also speaks Urdu (Hindi)

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