Project Management Product
Resume:
Jason Donahoe
Atlanta, Georgia
*********@*****.***
SUMMARY
I am a Business Management leader who knows how to drive critical programs and initiatives within an organization. I have been responsible for overseeing multiple roadmaps, coordinating cross-functional teams, and ensuring successful delivery of programs in alignment with business goals and objectives. I have knowledge and experience with product and project management lifecycle processes and I am capable of making necessary adjustments for successful Go To Market processes. I have held responsibilities in strategic planning, key stakeholder relationship management, and solution development in a highly matrixed organization. I have been responsible for creating and sharing best practices and tools from project management methodology. I have a proven track record of developing a team of project and program managers. I have been responsible for the profit and loss of the business units.
SKILLS
Business Management, Product Management, Product Management, Program Planning and Execution, Stakeholder Management, Risk Management, Team Leadership and Development, Reporting and Analysis, and Quality Assurance.
EXPERIENCE
pVerify, Irvine CA — Product
March 2022 - September 2023
I helped to position pVerify as the Leader in All-Payer Real-time Patient Insurance Eligibility Verification with Instant, API, and Batch Solutions that blend technology with human-enabled AI to simplify the complex landscape of the patient care cycle for Medical, Dental, and Vision Healthcare Providers, RCM organizations, payers, and app developers. I planned and executed the product roadmap, features, and user stories to provide a SaaS transactional (API) and Web-based User Interface solution. I led a team of engineers to develop and launch a Salesforce App that created a new marketing channel, generated additional revenue, and opened up a new client base. I proactively built effective cross-functional relationships with stakeholders in sales, client success, technical consultants, support, and product engineering (including Quality Assurance) to develop and drive successful new client implementation outcomes. https://www.pverify.com/
Conexus.Care, Cottonwood AZ — Business Manager (Part Time)
June 2021 - March 2022
I worked with the founding team members of the company to create the initial offering of a healthcare safety net program ecosystem focused on the 340B Drug Pricing Program that verified payer of last resort. I helped the sales and marketing efforts to acquire the first contracts with state departments of health and other provider organizations. I prepared regular program status reports and dashboards for stakeholders, providing insights into program progress, risks, and performance against key performance indicators (KPIs). I analyzed program data and metrics to identify trends and areas for improvement, making data-driven recommendations to enhance program effectiveness.
https://conexus.care/
MyHealthID, Irvine CA — Business Manager (Part Time)
February 2021 - March 2022
I directed the overall product development of MyHealthID as a native app for Android and Apple iOS, as well as a progressive web app. MyHealthID provides direct patient access to their health insurance benefit details and helps them find a network provider, estimate costs for procedures, track their deductible, and maximize their preventative care benefits. MyHealthID gives providers access to patient insurance information and manages all pre-visit preparation and paperwork such as policies and consents, medical histories, and payment arrangements. I led a team of UX/UI, graphic designers, and back-end developers to meet the visual, functional, and technical requirements. I managed the SDLC with continuous iterations and continuous deployments. I ensured successful user engagement and delight while assisting with QA and processing feedback from users. I provided financial analysis for pricing, revenue generation, managing expenses, and maintaining profitability. I prepared financial presentations to investors for fundraising. I oversaw and ensured the quality of deliverables to align with organizational standards and best practices. I established and maintained quality assurance processes to monitor and improve the overall application quality. https://myhealthid.net/
JDS, Preston ID — Consultant (Self-Employed)
October 2020 - March 2022
Product Management - I led product management teams through the ideation, design, technical development, and launch of innovative products. I attracted, built, managed, and developed a talented, diverse, equitable, and inclusive team of product managers and product leaders. I established a shared vision across multiple organizations by building consensus on strategies and priorities leading to product execution. I drove product development with a team of world-class engineers and designers. I integrated usability studies, research, and market analysis into product requirements to enhance user satisfaction. I defined and analyzed metrics that informed the success of the products offered to the market.
Project Management - I have worked with enterprise clients on large-scale implementations using various project management styles. I validated solution designs and proposals, to assess the level of effort and develop an accurate statement of work (SOW). I solicited clear client goals and objectives (success criteria) to develop and execute a successful implementation plan with clients using existing product functionality. I documented and delivered high-quality deliverables. I managed the implementation schedule, scope, quality, risks, budgets, and outcomes that supported and ensured high-quality client engagement. https://jasondonahoeservices.com/
Raintree Systems, Temecula CA — Bu
September 2003 - October 2020
I held multiple positions at Raintree for the over 17 years I was there. I was the CFO twice and held that position when I left to focus on my consulting business. I also had roles in product management, business development, marketing, and delivery. I helped to grow the business from 25 employees to over 200 and revenue from $2 million to over $25 million. I organized and managed events for seminars, exhibits, and advanced end-user training sessions. I managed seven product lines and three teams of product managers to enhance the features and functionality. I built and launched an online User Group community website for feedback and collaboration with users. I used Adobe InDesign, HTML, CSS, and PHP to build marketing collateral, including the main corporate website and product brochures in a Product Marketing capacity. I worked directly with healthcare EDI clearinghouse partners and managed Channel Partners, Resellers, and Strategic Alliances. I delivered revenue cycle management software services to clients and led the customer support department staff. I supported the business development team to generate revenue through new sales and new channel partners. I created a new organizational structure for the implementation team. I improved the process of transitioning customers from implementation to customer service. I implemented a feedback forum and process for the professional services teams and the product management teams. I demonstrated leadership communication (verbal and written) skills with stakeholders across all levels of the organization. I have a proven ability to work well independently as well as a highly effective collaborator as part of a cross-functional team. I have excellent organizational skills and a track record of delivering projects on time and within budget. I have experience in and a passion for helping healthcare clients and their organizations improve their ability to use data and analytics to drive decisions and optimize their organization's data-driven decision-making abilities and data visualizations. https://www.raintreeinc.com/
VestaCare, La Jolla CA — Software Developer
December 2000 - September 2003
I developed middleware software for processing EDI data using HIPAA ANSI X12 medical transactions in Java. https://www.vestacare.com/
KES, La Jolla CA — Software Developer
August 1998 - December 2000
I developed military simulation software for the Department of Defense as a contractor with a United States Secret security clearance level for C4I (command, control, communications, computers, intelligence) systems. I participated in international theater of war exercises in various countries including Bahrain and Italy. I worked within a multi-national systems integration environment using Java. https://www.kes.com/
EDUCATION
Webster University, San Diego Campus CA — MBA
August 2001 - May 2003
Master of Business Administration with an emphasis in Finance.
San Diego State University, San Diego CA — BSEE
August 1993 - May 1999
Bachelor of Science in Electrical Engineering and Computers
* I was out of the country in Venezuela from 1994-1996.
VOLUNTEER
Non-Profit, Hemet CA — Finance Clerk
February 2008 - July 2013
I was the finance clerk for a large non-profit for five years. I recorded and reviewed all the income and expenses for the organization. I managed the budgets for each of the organizational units. I was responsible for receivables, payables, bank deposits, and check signatures.
AWARDS
Agile Excellence Product Managers and Product Owners
Certificate of Special Congressional Recognition
Certificate of Appreciation from the US Navy
LANGUAGES
English (Native)
Spanish (Fluent)
Contact this candidate