Ricardo D. Wilkins

**** ******** ******, ******, ** 20706

Phone: 301-***-**** e-Mail: ad2pnx@r.postjobfree.com EDUCATION

BS, Criminology & Criminal Justice; University of Maryland at College Park, MD 1998 SUMMARY OF SKILLS

• Quality assurance and quality control

• Information Management

• Research Analysis

• Records and document management

SOFTWARE/DATABASES

Microsoft Word MS PowerPoint MS Access SharePoint FDMS Microsoft Excel MS Outlook MS Project Salesforce SQL EMPLOYMENT HISTORY

Vocal Media

Part-Time Temporary Contractor April 2023-September 2023

• Sourced Instagram/TikTok based on analytics and content for future social campaigns.

• Attended weekly meetings to provide insights and feedback on reviewed content. Travel Gap

Travel/Volunteer Abroad and U.S. November 2021-April 2023 Information Specialist 3 - Remote

AS Mission Services – Contract U.S. EPA October 2007- November 2021

• Provided quality assurance and verification of metadata in the Federal Document Management System (FDMS).

• Utilized FDMS extensively for the tracking and processing of documents.

• Quality reviewed Records Management Specialist metadata ensuring all standards and definitions were met.

• Communicated with Records Management Specialist III on work quality and errors.

• Verified comprehensiveness of data identifying errors and discrepancies of published comments and various records within the FDMS System and Regulations.gov

• Produced monthly quality reports of Records Management Specialist work performance.

• Interviewed and consulted with Records Information Manager on new Information Specialist III hires.

Ricardo D. Wilkins

• Aided in updating standard operating procedures and guidelines.

• Provided leadership and training of new employees and peers on system usage, procedures, and standards.

• Assist eDocket Center in all areas of records management (including storage, disposal, scheduling, and maintenance) utilizing SharePoint and other tools.

• Provided customer service support to OAR and OW customer service; answering queries and resolving any issues presented by EPA officials and outside callers. LinkedIn Project Manager (Part-Time Remote)

ConnectOps, Inc. August 2017 – August 2018

• Managed client campaigns and LinkedIn accounts.

• Utilized salesforce to maintain client information and details.

• Sourced LinkedIn for prospects per clients’ qualifications and business relevance.

• Sent messaging to prospective prospects on clients’ behalf.

• Provided weekly reports for clients’ review.

• Assured monthly connection, messaging and warm lead quotas/goals were attained. Records Management Specialist 3 January 2005 - October 2007 ASRC Federal – Contract U.S. EPA

• Completed metadata on documents submitted by inside and outside sources in FDMS.

• Summarized reports, letters, studies, comments etc. within FDMS while adhering to metadata guidelines and SOP.

• Screened documents for subject matter, copyright and confidential business information.

• Assisted Docket Center in all areas of records and document management (including storage, disposal, scheduling, and maintenance) utilizing SharePoint and other tools. PUBLISHING

Author January 2023

Life’s Biohack: The Health Secrets of

Redox Signaling Revealed

• Wrote and self-published my first book in a novel area of science. VOLUNTEERING

Visionary of the Year Candidate - Volunteer

The Leukemia & Lymphoma Society April -2023 –June 2023

• Participated as one of seven Maryland candidates for the Leukemia and Lymphoma Society’s Visionary of the Year in their 10-week fundraising challenge.

• Fundraised acquiring donations in support of the Leukemia and Lymphoma Society mission.

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