Oluwasegun Amosu, CSM, SSMC, CSPO

Houston, TX 832-***-**** ad2pmt@r.postjobfree.com

Career Focus: Senior Scrum Master

Over 11 years of experience and expertise as a Scrum Master, including Senior Scrum Master positions with ExxonMobil, Chevron, United Airlines and Cigna. Proven background in leading, coaching, mentoring, and supporting Scrum teams. Successful results throughout career include 60% team performance increase, 100% improvement in transparency, and full buy-in for Agile methodologies.

Professional Experience

Agile Coach – ABS – Houston, TX – 2023 – Present

Serve as an Agile coach guiding and supporting two product lines in a seamless transition from waterfall to Agile methodology, utilizing Scrum/Safe framework. Facilitated discussions with leadership successfully transitioning from a service- oriented approach to a product- based strategy, resulting in enhanced, productivity, increased transparency, and accelerated return on investment.

Fostering continuous improvement and self-organization within the team/stakeholders, while also implementing various Agile techniques and Playbooks to scale up Agile knowledge effectively.

Provide vital support to the scrum master organization, implementing agile practices and leading community of practice that improved knowledge sharing and continuous enhancement of teams agile journey.

Facilitate discussion with agile teams, collaboratively determining key metrics for preparing reports to leadership, utilizing Azure devops proficient tool for data analysis and reporting.

Implemented diverse collaboration techniques to foster team confidence and a safe, supportive environment, promoting optimal team performance and growth.

Senior Scrum Master – EXXON MOBIL – Houston, TX – 2022- 2023

Serve as a scrum master to 2 different teams that support geoscientist applications in informed on-site decisions. Play a key role in Pi planning within a SAFe environment. Coach and mentor teams in achieving milestones associated with the organization’s most complex products. Assist the Product Owner in achieving “Definition of Ready” user stories.\

Utilized important metrics to drive successful product delivery, as well as engaging in conversations with stakeholders to pinpoint areas of improvement (improved relationships between stakeholders and Development).

Spearheaded continuous improvement goals by leveraging quantitative and qualitative insights to highlight strengths and weaknesses for the team.

Ensured deliverables’ full adherence to quality standards by introducing a series of strategies, including working sessions, swarming, and peer code reviews.

Coached Scrum teams on self-organization and cross-functional capabilities, as well as coaching the Development team on “Definition of Done” and “Definition of Ready.”

Assisted in identifying areas of knowledge gaps within the organization and led discussions to create actionable plans for scaling up.

Scrum Master – CHEVRON – Houston, TX – 2021-2022

Coached and supported 3 Scrum teams in Surface digital platform (Smart Engineering product line) across several geographic locations, to achieve successful and early delivery of applications used by engineers. Guided teams on strategies for focused, effective meetings within the SAFe Framework. Enabled retrospectives at key project milestones and final project completion to confirm project acceptance and establish “lessons learned.” Coached product owners in prioritization and development using Agile delivery best practices.

Helped improve the teams’ cycle time and velocity by 30% within 6 months. Contributed to the escalation and removal of impediments, leading to successful releases and a wider user base adoption.

Improved collaboration and self-organization within the team. Provided a level of coaching and mentoring that enabled the team to achieve optimal results within the Safe framework.

Motivated teams by creating a safety net that influenced better performance. Guided development teams to higher scrum maturity by improving transparency, inspection, and adaptation.

Guided and facilitated all SAFe ceremonies that encompassed PI planning, daily stand up, retro, demo, and sprint planning.

Collaborated effectively with multiple external stakeholders by aligning on deliverables and setting expectations (ESRA, FIP).

Senior Scrum Master – UNITED AIRLINES – Houston, TX – 2019-2021

Served as a Senior Scrum Master for 2 distributed teams, coaching and mentoring team members on improving transparency, adaptability, and inspection. Facilitated on-premise and virtual workshops, PI planning, multi-team sessions, and communities dedicated to Agile adoption.

Guided the team in improving their performance by 60% within 7 months (measured by velocity and software cycle time delivery in every iteration).

Improved collaboration and self-organization within the team. Provided a level of coaching and mentoring that enabled the team to achieve optimal results within the Scrum framework.

Facilitated discussions to create a working agreement (using liberating structure as a tool) that helped the team collaborate and served as foundation to achieve successful results.

Senior Scrum Master – CIGNA – Austin, TX – 2018-2019

Led 2 Scrum teams within the Agile framework. Facilitated Scrum ceremonies that included Daily Standups, Sprint Planning, Sprint Review, and Retrospectives. Played key role in Pi planning with a SAFe environment. Coached teams in achieving milestones associated with the most complex products. Assisted Product Owner on “Definition of Ready” user stories.

Contributed to a 40% reduction in average handle time per call through initiating and facilitating discussions on strategies for decreasing number of screens per call.

Improved teams’ delivery and achievement of sprint goals. Enabled deeper product understanding among Scrum team members by establishing working sessions to identify incomplete work.

Assisted in tracking service downtime to aid in identifying areas for additional resources and enhancements.

Increased transparency by 100% and assisted the team in inspection/adaptation activities.

Scrum Master – AETNA – Hartford, CT – 2018

Led and supported Scrum team in the successful delivery of mobile apps and web page applications for customers. Guided team on strategies for focused, effective meetings within the Scrum process. Enabled retrospectives at key project milestones and final project completion to confirm project acceptance and establish “lessons learned.”

Recognized as a key Agile evangelist throughout the organization. Assisted stakeholders in understanding the uses and benefits of Agile in removing waste.

Leveraged critical metrics to drive product delivery, including Burn Down, Team Velocity, Cycle Time, and Lead Time. Communicated with stakeholders on areas of improvement.

Identified and assisted in the removal of impediments through team coaching; improved collaboration by leading communities of practice within the organization.

Tracked and documented periodic metrics using Jira, enabling informed decision-making by leadership.

Scrum Master – HTS SERVICES – Houston, TX – 2016-2018

Guided 2 Scrum teams (each consisted of Developers, Testers, and Product Owner). Collaborated with senior leaders on enterprise-level program development regarding project status.

Contributed to a 30% reduction in on-site traffic by coaching teams in releasing a user-friendly app; additionally, played key role in improving team’s velocity by 40%.

Utilized important metrics to drive successful product delivery.

ADDITIONAL POSITIONS: Scrum Master, Lagos State IRS (2014-2016) – Improved transparency by 100% while helping the team inspect and adapt. Client Service Manager, Centerspread (2012-2014) – Improved revenue growth for company’s clients by 30% on every campaign launched. Increased campaign and product awareness by 40%. Scrum Master, T-Mobile (2008-2011) – Led and coached Scrum teams on self-organization, cross-functional skills, and domain knowledge.

Education & Credentials

B.S. in Accounting and Business: London Metropolitan University, 2010

Certifications: SAFe Scrum Master Certified (SSMC), Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO)

Community Involvement: Agile Cop (Founder), 2019-Present; Agile Austin (Member), 2018-Present

Technology Skills: Microsoft Office (Word, Excel, PowerPoint), Jira, Tableau, TFS and ADO

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