CHANTEL K. FORBES

516-***-**** ad2plr@r.postjobfree.com

OBJECTIVE

Personable individual with excellent communication and problem-solving skills. Ability to multi-task efficiently while maintaining an organized work environment. Excited to join a team where my attention to detail and accuracy can be utilized to its greatest potential.

EXPERIENCE

Expert Builders Inc.

Customer Support Specialist January 2022 – March 2023

-Worked remotely to provide customer service via telephone, e-mail, voice chat or video calls.

-Resolving customer complaints and suggesting solutions for common problems.

-Informing customers about services and products.

-Responding to customer questions.

-Preparing documents and reports in a timely manner.

-Collaborated remotely with the management team to improve overall customer satisfaction.

Personal Touch Home Care Inc.

Personal Assistant November 2018 – December 2021

-Provided Ongoing compassionate care for patient.

-Recorded and reported concerns to nurse supervisor to promote optimal care.

-Maintained well organized and clean environment for client happiness and safety.

-Followed care plan and directions to administer medications.

-Monitored vital signs and medication use, documenting variances and concerning responses.

-Created a positive living situation for client by communicating with other staff about challenges.

-Observed patient for changes in physical, behavioral, mental and emotional condition.

-Recorded patient temperature, pulse and blood pressure to monitor health and overall well-being.

H&M (Hennes and Mauritz)

Sales Advisor November 2011 – September 2018

-Drives sales through engagement with customers, sharing my product knowledge and suggestive selling.

-Provides outstanding customer service.

-Documents sales by creating and updating customer profile records.

-Greets customers in a very welcoming manner.

-Manages financial transactions and processes payments.

-Alerts management of potential security issues.

EDUCATION

Suffolk County Community College 2022 – present

Seldon NY

SUNY Old Westbury 2012 - 2015

Old Westbury NY

Additional Information available upon request

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