Lindsey

Baker

Saratoga Springs, NY, 201-***-**** ad2pjc@r.postjobfree.com

PROFESSIONAL SUMMARY

Energetic and passionate sales professional with an extensive background in promoting and selling solar energy products and services. Excellent history of generating leads and closing sales to meet revenue targets. Accomplished in evaluating installation sites to determine solar equipment needs and suitability. Creates customized energy management packages to satisfy customer needs and budget requirements. Willing to take on any task to support team and help businesses succeed. Experienced working in challenging environments. Excited about the opportunity to take next career steps..

SKILLS

●Customer consultations

●Energy package development

●Strong verbal and written communication skills

●Relationship building

●Exceeding goals

●Group presentations

●Social perceptiveness

●Cultural awareness

●Scheduling

●Time management

●Microsoft Word

●Analytical thinking

●Task prioritization

●Google Drive

●Coordination

●Growth mindset

●Strong ambition

●Positive mindset

●Ability to adapt to change

●Attention to detail

●Conflict resolution

●Strong problem solving skill

●Empathy

EXPERIENCE

Server

Compass Group/Levy Restaurants/Saratoga Race Course

●High-level, in a fine-dining setting

●Collaborate with other members of the team to optimize patrons' experience

●Ability to maintain daily sales goals

●Ongoing knowledge and memorization of menu items and daily specials

●Ability to multitask while under pressure

●Maintain personal cash bank

●Effectively listened to, clarified, and addressed customers concerns

Customer Service Consultant

Boston Solar Woburn, MA

●Deliver a high level of customer service.

●Respond to customer's issue pertaining to their solar systems.

●Collaborate with other members of the team to ensure a high level of customer service

●Deesculate uhappy customers.

●Schedule service appointments.

●Effectively communicate with customers and other team members via phone and email.

●Provide technical advice and support to clients regarding installation of solar energy systems.

●Keep- up-to-date knowledge on new products, services available in order to provide better advice, service.

●Provide technical support assistance to help troubleshoot any problems encountered by customers.

●Develop strong customer service skills through resolving customer queries and complaints in a timely manner.

●Adhered to establishe guidelines for handling confidential information related to customers' accounts.

●Effectively manage multiple tasks simultaneously while maintaining high level of accuracy

Solar Energy Consultant

Rayah Solar Spencer, MA

March 2022 - Current

●Demonstrated cost-savings models to promote solar energy products, systems, or services.

●Drafted proposals to present product features and benefits to potential customers.

●Assessed customer energy needs and provided individualized product recommendations.

●Presented detailed design drawings, product specifications and available features to promote solar installations.

●Completed follow-up calls to prospective customers, building lead pipeline to increase revenue.

●Responded promptly to customer, vendor and staff questions and quickly resolved issues, cultivating strong, long-term relationships.

●Collaborate with other team members via weekly meetings to exchange ideas and gain access to additional resources and education.

Solar Energy Consultant

Apex Solar and Roofing Glens Falls, NY

August 2020 - March 2021

●Assessed customer energy needs and provided individualized product recommendations.

●Evaluated climate, shading and roof orientation to determine solar needs.

●Discussed electrical energy requirements, site conditions, price and other factors to assist potential customers with product choices.

●Completed follow-up calls to prospective customers, building lead pipeline to increase revenue.

●Illustrated technical information and specifications to educate customers on solar power, systems and equipment.

●Drafted proposals to present product features and benefits to potential customers.

●Presented detailed design drawings, product specifications and available features to promote solar installations.

●Demonstrated cost-savings models to promote solar energy products, systems, or services.

Community Energy Solar Consultant

Common Energy Manhattan, NY

June 2018 - August 2020

●Illustrated technical information and specifications to educate customers on solar power, systems and equipment.

●Completed follow-up calls to prospective customers, building lead pipeline to increase revenue.

●Assessed customer energy needs and provided individualized product recommendations.

●Implemented strategic and targeted marketing campaigns to increase brand awareness.

●Provided pricing and service information via brochure or informational email.

●Delivered exceptional customer service to bolster strong relationships and build positive experiences.

●Collaborate with other team members to ensure the best possible customer experience.

Field Energy Specialist

Tesla Burbank, CA

October 2016 - June 2018

●Communicate effectively with supervisors and co-workers via group chat, email, and weekly meetings.-setting to discuss the benefits of solar energy to initiate interest.

●Engage with individuals in a store setting to discuss the benefits of solar energy.

●Meet monthly sales goals

●Follow up with previously generated leads.

●Maintain personal goals while being a strong and collaborative team member.

●Maintain up-to-date knowledge of solar energy and related technology.

●Attend weekly meetings to exchange ideas with other team members for continued growth and expansion.

Server

Copper Grouse Manchester VT

November 2015 - July 2016

●High-level customer service in a fine-dining setting

●Collaborate with other members of the team to optimize patrons' experience

●Ability to maintain daily sales goals

●Ongoing knowledge and memorization of menu items and daily specials.

●Ability to multitask while under pressure.

●Maintain personal cash bank

●Effectively listened to, clarified, and addressed customers concerns

Restaurant Manager

Duo Restaurant Brattleboro VT

October 2014 - September 2016

●High-level customer service in a farm-to-table restaurant

●Kept day-to-day operations in line with budget using shift management strategies and optimal food and labor controls.

●Developed strong vendor rapport and negotiated favorable prices on quality food products.

●Worked with FOH and BOH staff to support superior service delivery.

●Cultivated customer loyalty and promoted word-of-mouth referrals with quality food and best-in-class service.

●Oversaw restaurant business with in monthly revenue.

●Directed team to keep dining areas, kitchen spaces and restrooms in full compliance.

●Counted cash and receipts and completed bank deposits.

●Maintained compliance with health code and sanitation requirements.

●Maintained high customer satisfaction with good conflict resolution skills and adequate employee coverage for expected demands.

●Scheduled and received food and beverage shipments, checking delivery contents to verify product quality and quantity.

Vacation Sales Consultant

Stratton Mountain Ski Resort Stratton, VT

December 2013 - October 2014

●Customer service and sales in a high volume call center

●Ability to maintain current knowledge of resort lodging options and other products

●Ability to maintain a professional demeanor while under pressure

●Ability to effectively communicate via email and phone with guests and other various departments throughout the resort.

●Ability to maintain sales goals

●Outbound sales via phone and email

●Ability to multitask while under pressure

Server

Maestro at the Van Dam Saratoga Springs, NY

September 2012 - October 2013

●High-level customer service in high volume fine-dining setting

●Customer service in a fine-dining setting

●Collaborate with other members of the team to optimize patrons' experience

●Ability to maintain daily sales goals

●Ongoing knowledge and memorization of menu items and daily specials.

●Ability to multitask while under pressure.

●Maintain personal cash bank

Server

Cambridge Hotel Cambridge, NY

November 2010 - September 2012

●Customer service in high volume fine-dining setting

●Customer service in a fine-dining setting

●Collaborate with other members of the team to optimize patrons' experience

●Ability to maintain daily sales goals

●Maintain knowledge and memorization of menu items and daily specials.

●Ability to multitask while under pressure.

●Maintain personal cash bank

●Effectively listened to, clarified, and addressed customers concerns.

Community Life Coach

Bromley Brook School Manchester VT

September 2010 - September 2011

●Worked in a therapeutic boarding school setting for teenaged girls

●Maintain safety of girls aged 13-18 in a therapeutic setting

●Assisted clients with discovering and overcoming personal barriers for success

●Monitored clients and evaluated progress against goals.

●Organized events to promote self esteem and personal growth

●Taught individuals to successfully leverage personal strengths.

●Assisted residents to maintain daily routines and healthy habits

Server

Water Street Bar and Grill Williamstown, MA

November 2009 - September 2011

●Customer service in high volume restaurant setting

●Customer service in a fine-dining setting

●Collaborate with other members of the team to optimize patrons' experience

●Ability to maintain daily sales goals

●Maintain knowledge and memorization of menu items and daily specials.

●Ability to multitask while under pressure.

●Maintain personal cash bank

●Effectively listened to, clarified, and addressed customers concerns.

Shelter Monitor

Shelters of Saratoga Saratoga Springs, NY

November 2008 - August 2009

●Detailed client visits with thorough documentation and official reports.

●Advised clients on supplementary food stamps and child care assistance.

●Communication via computer log to inform case managers and supervisors of events during each shift

●Communication with various community organizations to assist residents

●Maintain healthy boundaries with residents

●Empathize with residents' challenges to assist them in coming up with solutions

Server

Center Plate at Saratoga Racecourse Saratoga Springs, NY

July 2007 - September 2007

●High-level customer service in a fine-dining setting

●Collaborate with other members of the team to optimize patrons' experience

●Ability to maintain daily sales goals

●Ongoing knowledge and memorization of menu items and daily specials.

●Ability to multitask while under pressure.

●Maintain personal cash bank

●Effectively listened to, clarified, and addressed customers concerns

Server

Center Plate at Saratoga Racecourse Saratoga Springs, NY

July 2007 - September 2007

●High-level customer service in a fine-dining setting

●Collaborate with other members of the team to optimize patrons' experience

●Ability to maintain daily sales goals

●Ongoing knowledge and memorization of menu items and daily specials.

●Ability to multitask while under pressure.

●Maintain personal cash bank

●Effectively listened to, clarified, and addressed customers concerns

Server

Pangea North Bennington, VT

June 2007 - September 2007

●High-level customer service in high volume fine-dining setting

●Customer service in a fine-dining setting

●Collaborate with other members of the team to optimize patrons' experience

●Ability to maintain daily sales goals

●Ongoing knowledge and memorization of menu items and daily specials.

●Ability to multitask while under pressure

●.Maintain personal cash bank

●Effectively listened to, clarified, and addressed customers concerns

Child Care Monitor

Bromley Mountain Ski Resort Peru, VT

November 1999 - April 2007

●Communicated with children's parents or guardians about daily activities, behaviors and related issues.

●Observed and monitored children's play activities.

●Balanced rest, play and learning with effective scheduling.

●Protected groups by securing indoor and outdoor spaces.

●Strengthened physical skills using crafts like painting and drawing.

●Maintained safe play environment.

EDUCATION

Liberal Studies

Community College of Vermont, Bennington, VT/Online

June 2016

Liberal Studies

Mount Holyoke, South Hadley, MA

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