Hipol Rodrigues ad2phy@r.postjobfree.com 504-***-****

Profile: Experienced, professional, motivated and enthusiastic Team player dedicated to providing quality service to customer. Areas including French restaurant, Carnival Cruise line, 5 star Hotel and banquets. Proven ability to create a stellar dining experience with strong work ethic, interpersonal and teamwork skills.

Qualifications:

• Over 20 vears of Food & Beverage experience

• Detailed knowledge of wines and novel cuisine

• Responsibleand reliable with strong organizational skills to work in fast

Computer skills:

• Aloha, Micros, POS

Work Experience:

Captain, Turnberry Ocean Colony 2012-Present

Server, Brasserie La Goulue (BalHarbor Shops) 2009-2012

-paced environment

• Utilize knowledge of the food menu,daily specials, wine and liquorand present to patrons

• Make a constant effort to become familiar with customers and how to meet their needs

• Ensure patrons a pleasant dining experience that met or exceeded their expectations

• Trained new restaurant servers on menu and serving standards

Assistant Maitre D, Carnival Cruise Line 2006-2009

• Managed dining room operation, supervising a team of 80 employees providing proper coverage

for 2 dining sittings a day, with 500 guest in each setting

• Developed and implemented company standards and procedures and ensured to be followed by

the employee team

Greeted guest as they entered dining and addressed any individual or group need expressed

• Scheduled employees and ensured that allguestswere provided with exceptional experience

• Related politely and professionally well withguests, management and other staff members

Team Headwaiter, Carnival Cruise Line 1997-2006

• Provide service for breakfast, lunch and dinner

• Responsible for delivering great dining experience with 4 meal service for up to 20-25 guests

• Managed guest issues, needs and situations to a positive resolution

• Performed set up and breakdown of the dining

Bartender, Carnival Cruise Line 1995-1997

• Provide beer, liquor, wine and great selection of specialty cocktails

Responsible for operation of the bar, providing great customer service and supervising cocktail waiters/waitresses

• Worked in all area of the cruise ship including the private parties

• Stocking, Inventories, USPH

Banquet Server, The Oberoi Hotel 1990-1995

• Served quest of various ethnicities in different ceremonies

• Maintained buffets and arranged as per specifications

Attended al the training programs arranged for the banquet server, by the hotel management Education: Graduated in banking and accounting 1987

Diploma in Food &Beverage, Service and Management 1989