Supply Chain Management
Resume:
Quantissa Smith
*** ****** *** **., **********, SC 29016
**************@*****.***
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Objective
To secure a challenging position where I can utilize my strong analytical skills, attention to detail, and ability to effectively manage inventory to contribute to the successful planning. By leveraging my experience in forecasting, supply chain management, and inventory optimization, I aim to improve efficiency, reduce costs, and ensure on-time delivery to support the company's overall objectives.
Experienced business owner skilled in handling daily operations, hiring, training, and fostering a positive work environment. Adept at managing multiple tasks and leading teams to achieve business goals. Strong organizational and problem-solving abilities with a focus on efficiency and customer satisfaction. Page 3
Station
Professional
Accomplishments
Business Management:
Demonstrated leadership as a business owner/entrepreneur, overseeing all aspects of operations, including budgeting, financial analysis, and strategic planning.
Proven ability to develop and implement effective business processes, resulting in improved productivity and profitability. Marketing Skills:
--Proficient in developing and executing marketing strategies to promote products or services, driving customer engagement and brand awareness.
-Experienced in conducting market research, analyzing trends, and identifying opportunities to capitalize on market demand.
- Strong aesthetic sense and creativity in designing functional and visually appealing spaces, ensuring optimal utilization of resources within budgetary constraints.
-Proficient in utilizing design software, creating detailed floor plans, and collaborating with clients and contractors to deliver exceptional design solutions. Daily Operations Management:
- Successfully coordinated and managed all aspects of business operations, ensuring smooth day-to-day functioning.
- Developed and implemented efficient processes to streamline operations and maximize productivity.
- Oversaw inventory management, including procurement, stocking, and quality control.
Hiring and Recruitment:
- Demonstrated expertise in talent acquisition and recruitment strategies to attract top-quality candidates.
- Conducted thorough screening and interviewing processes to identify suitable candidates for various roles.
- Developed job descriptions, managed job postings, and utilized effective sourcing techniques.
Training and Development:
- Created comprehensive training programs to onboard new employees and bring them up to speed quickly.
- Conducted training sessions on various topics, including customer service, sales techniques, and product knowledge.
- Continuously monitored staff performance, providing constructive feedback and mentoring to enhance their skills.
Team Leadership and Management:
- Led and motivated a diverse team, fostering a positive work environment and encouraging collaboration.
- Delegated tasks efficiently, ensuring staff members were aligned with their strengths and responsibilities.
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- Implemented performance management strategies, including goal setting, performance evaluations, and recognition programs. Customer Relationship Management:
- Prioritized customer satisfaction, handling customer inquiries, resolving complaints, and ensuring exceptional service.
- Developed and executed customer retention strategies, resulting in increased customer loyalty and repeat business.
- Utilized feedback mechanisms to continuously improve the overall customer experience.
Financial Management:
- Demonstrated proficiency in budgeting, forecasting, and expense tracking to achieve financial objectives.
- Oversaw financial transactions, including cash management, invoicing, and vendor payments.
- Implemented cost-saving measures, resulting in increased profitability and financial stability.
Problem-solving and Decision-making:
- Successfully resolved complex business challenges by analyzing situations, identifying alternatives, and implementing effective solutions.
- Made data-driven decisions based on market trends, competitive analysis, and financial indicators.
- Proactively identified potential issues and implemented preventive measures to mitigate risks.
Instructional Skills:
- Skilled in designing and delivering training programs, workshops, and presentations to educate and empower employees on best practices in supply chain management.
- Proven ability to effectively communicate complex concepts, ensuring understanding and application by training participants. Hair Care Tracing Skills:
- Professional expertise in hair care tracing, including analyzing hair characteristics, diagnosing hair and scalp conditions, and recommending appropriate care and treatment methods.
- Proficient in using industry-specific tools and products, ensuring customer satisfaction and loyalty through personalized haircare recommendations.
Entrepreneurial Experience:
- Successfully managed a business, demonstrating strong organizational and problem-solving skills, as well as the ability to adapt to changing market conditions.
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- Leveraged entrepreneurial mindset to drive innovation, identify new growth opportunities, and implement strategies to maximize profitability.
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Experience 2019 – Present
Owner, Authentic Artistry Phase 2 LLC, Blythewood, SC 2020– Present
Instructor, Midlands Technical College, Continue Education Department, Columbia, SC
2020 –2021
Director, Esthetic Learning Center, Columbia, SC
2010- 2019
Owner/ Cosmetologist, Authentic Artistry, Columbia, SC 2001-2010
Hair Stylist, Styles of Distinctions, Columbia, SC Education B.A. Business Management
University of Phoenix
South Carolina
2014
Associate Degree in Marketing
Midlands Technical College
South Carolina
2012
High School Diploma
Richland Northeast High School
South Carolina
1999
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References Chrystal Fraser
Owner, Modish Salon
Dr. Joy Harris
CEO, Touch of Joy & Joy Speaks to You/ Entrepreneur 803-***-****
Peter Whit
Retired, Warrant Officer in the Army
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