Supply Chain Inventory Management
Resume:
Kendra Wilson-Carvalho
Demand Supply Capacity Production Planning & Scheduling Inventory Management Data Analytics Professional
Somerset, MA 02726
***********@*****.***
I have over 20 years of experience in Supply Chain Management and Materials Management. My expertise is in Demand, Supply, Capacity, Production Planning, Inventory Management, & Data Analytics.
I have a Technical dual degree in Database Management & Business Administration. I have a Microsoft Specialist Certification with a Black Belt in Lean Six Sigma. I feel my computer skills are my strength. I am an expert in Excel, Access advanced Power BI Developer (DAX (Data Analysis Expression)
Creating Dashboards to track KPI's and root cause analysis, etc. Part of the implementation team for MRP/ERP systems SAP/Oracle. Other Computer Skills:
SQL, Visual Basics, Macros, Infor, AS400, NetSuite, Sage, Avante, Syspro, A2000/GCS, Viopsis, JD Edwards, Tableau, Cognos, Crystal, SharePoint, Retail Link, POL, AWS, etc. Authorized to work in the US for any employer
Work Experience
Supply Chain Planning Consultant
Contract Consulting
June 2021 to Present
• Implement, develop, educate a Planning department with a planning process for Master Scheduling.
• Creating the Master Plan to generate a Production & Supply Plan.
• Managing the Planning Parameters in MRP for reorder points, safety stocks, ideal inventory levels, etc.
• Implement and manage the SIOP process.
• Creating dashboards "Business at a Glance" creating KPI metrics for root cause analysis, OE% levels, constraints with labor, capacity, gaps in demand, etc. OTD, Forecasts Accuracy (bias, Mape), Overages/ Shortages, Plan Attainment, Inventory metrics, etc.
• Analyzing data for Sku Categorizations, ABCXYZ Rankings to identify revenue/volume driver & inventory metrics, etc. By identifying the right assortment with the right inventory. I was able to save the company $1.5M in excess inventory with future Purchases.
• Part of Continuous Improvement & Lean Team (Certified Lean Six Sigma Black Belt) Master Planner/Scheduler
Nordson - East Providence, RI
April 2020 to May 2021
• Create and implement a Planning Process by creating a Master Plan to support Production Schedules, Capacity, Gaps in demand, Production & Supply Plans.
• Supervise 6 Production Planners.
• Member of the NBS Next team for Continuous Improvement.
• Manage Planning Parameters in SAP by determining optimal inventory levels.
• Assure proper labor utilization while establishing priorities for departments.
• Ensure timely deliveries to customers by maintaining a high level OTD. Sr. Manager, Demand Planning
SUMR Brands, Inc. - Woonsocket, RI
June 2019 to April 2020
• Manage Global Demand Department. Collect, Analyze, Global Demand on products.
• Assemble and analyze all data pertinent to creating the sales forecast (historical sales, market trends, seasonality, promotions, POS and customer inventory levels)
• Establish and utilize best methods (statistical models and software/tools) in creating forecasts.
• Analyze inventory levels and sales rates, recognizing company sales trends and seasonality profiles.
• Make recommended adjustments to demand plan based on changes in retail activity and market trends.
• Forecast Accuracy - Continuously improve forecasting techniques, methods, and approach.
• Relate and measure the impact of forecast accuracy and forecast bias.
• Conduct current and future forecasting analysis, ensuring forecasting processes and methods are followed.
• Identify and address root causes of key forecast accuracy misses and forecast bias.
• Build and leverage exception reports to efficiently identify and resolve key forecast errors.
• Research and analyze historical sales trends, demand drivers, new product performance, and promotional performance and apply learnings to improve forecast accuracy.
• S&OP Process - Provide input into S&OP process and assist with facilitating the monthly meetings.
• Manage inventory assets and production requirements against the sales demand on a monthly basis.
• Monitor forecast levels and recommend SKU rationalization initiatives in the future to meet the demand plan, and company strategic plans.
• Evolve and maintain documentation and standard operating procedures for demand planning processes and systems.
• Reporting - Prepare, report, and communicate forecast and inventory measurements to management
(forecast accuracy and forecast bias) Identifies and resolves out of stock issues, focusing on minimizing demand and supply imbalances through data analysis and reviews of safety stock levels.
• Ad hoc projects as need to ensure continual improvement, and transparency. Buying/Planning Manager
Wild Things (Company Relocated To Virginia) - Middletown, RI May 2018 to April 2019
• Created Production Schedules, Supply Plans, Order Management, Vendor Management & Partnerships, Supplier Agreements, Sourcing, Inventory & Warehouse Management.
• Established Metrics to measure & improve Supplier Performance, Scorecards, Negotiate Costs, Price Changes, Supplier Quality, Costs Savings, etc.
• Website ECOMM Management: Order Processing, Promotions, Forecasting, Customer Service Inventory.
• GCS/MRP/ERP (Super User) System Management & training, 3PL Warehouse & Inventory Management etc.
Material Manager
Ira Green - Providence, RI
May 2016 to May 2018
• Provided leadership of supply chain projects, activities, including purchasing, planning, scheduling, manufacturing layout and design.
• Hiring & developing department of planners, buyers, & analyst to support the overall business.
• Overseen the implementation system to accurately track, measure, analyze and control inventory levels to provide support for company sales growth, initiatives, reductions, or infrastructure improvements.
• Created KPI's to track OTD, forecast Accuracy, weeks of supply & vendor performance,
• Created KPI's for Merchandise Plans, Schedules, Open to Buy, Plan Attainment, Capacity, Sales Analysis, Forecast vs Actual, & Inventory Management, etc.
• Developed an integrated supply chain in support of manufacturing, supplier/materials quality, direct and indirect materials productivity, and inventory goals.
• Set inventory metrics, to include on-time supplier delivery, quality standards, inventory volumes, turns and the communication of these standards to suppliers, along with monitoring the activities and actions to ensure suppliers meet established guidelines while ensuring assigned goals are met or exceeded.
• Establishes programs for supplier development, inventory phase out plans plus optimal inventory levels.
• Managed all planning, scheduling and material flow issues to meet production schedules and customer requirements.
• ECOMM, Promotions, Order Processing, & Marketing Strategies. Production Planning Manager
Greencore USA (RI Plant Closed) - North Kingstown, RI March 2015 to May 2016
• Developing a Planning Dept.
• Creating Production Plans, Schedules, Capacity Plans, Order Management, Inventory Management, Forecasting, Plan Attainment, OTD, Reporting & Analysis.
• Safety Committee.
Demand Planning Manager
Alex and Ani - Cranston, RI
March 2014 to March 2015
• Build, review and maintain Channel and product-based demand plans.
• Engage in Collaborative Planning with cross functional partners as required.
• Lead the Demand Planners in the process of developing demand forecasts at the customer part level.
• Facilitate a collaborative; team-oriented forecasting process incorporating input from both Merchandise and Assortment Planning, which culminates in a consensus forecast.
• Top line review of forecasts at the product category total company level for Stores and WEB.
• Place reorders to maximize sales and margin while remaining within each Channel's Open to Buy
• Lead the monthly Sales and Operations Planning process.
• Training and coaching the Planners on demand analysis, the planning process and the Oracle enterprise system including Oracle Demand Planning.
• Participation in special projects contributing to the ongoing development of planning systems and processes.
• Perform all other duties as assigned and required.
• Develop initial forecast modeling based on historical data and causal factors.
• Evaluate impact of promotional strategy on the forecast including product placement, various promotion types, acquisition methods, etc. and made recommendations to meet margin and profit goals.
• Understands the dynamics of assigned categories and items, including seasonality, competitive activity, trends, ad plans, category role, sales objectives, sales drivers and life cycle plans. Senior Merchandise Planner/Retail Sales Analyst
Swarovski North America - Cranston, RI
2004 to 2009
Promoted in 2006 - Retail Sales/Forecast Analyst
• Details Available Upon Request
Top Account Sales Analyst/Senior Customer Service Rep [AMAZON, WALMART, CVS, TARGET]
Hasbro, Inc - Pawtucket, RI
2000 to 2002
• Details Available Upon Request
International/Domestic Buyer/Planner
Victoria + Co - Warren, RI
1994 to 2000
• Details Available Upon Request
Education
B.S. Technical Dual in Computer Sciences (Database Management) and Business Administration
CEBI - Providence, RI
1997 to 2001
Certifications and Licenses
CPR/AED & First Aid
April 2016 to April 2016
Adult, Child & Infant
Computerized Bookeeping & Integrated, Accounting 1&2 July 1997 to Present
Decision Support Decoded
April 2010 to Present
CPFR - Collaborative Planning, Forecasting & Replenishment March 2006 to Present
Microsoft Office Specialist
Lean Six Sigma Black Belt
Assessments
Teamwork: Interpersonal skills — Proficient
September 2020
Responding to challenging team situations at work
Full results: Proficient
Attention to detail — Proficient
December 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
September 2021
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Other Computer Skills: Excel Expert Access Expert
SAP, Retail Link, PowerPoint, Word, Microsoft Teams, Logility, Mapping Analytics, Google Analytics, Forecast X, Outlook, Lotus Notes, Retail Pro, Cognos
Oracle, Crystal, Category MAP, Syspro
MRP/ERP/CRM, ACNielsen, MS DOS
Avante, AS400, JD Edwards
Sharepoint, Project, Salesforce
Sage, Viopsys, Majento, Shopfy, Netsuite, GCS A2000, Power BI, Tableau, SQL Server, Macros, Visual Basics, Webox.
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