Lisa Cingano

Via Roma **

***** ******* (VE) – Italy

August 16th, 1979

E-mail: ad2pgt@r.postjobfree.com

Mobile: +39 349/1975997

Professional Summary

Talented professional considered knowledgeable leader and dedicated problem solver. Brings 15 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Ability to handle multiple projects simultaneously with a high degree of accuracy. Versatile Content Writer proficient in researching, writing and editing diverse content. Works with minimal input to produce engaging, authoritative and error-free work. Skills

•Documentation and Control

•Data Retrieval Systems

•Contract Negotiations

•Scheduling and Calendar Management

•Event Coordination

•Credit and Collections

•Database Administration

•Payroll and Budgeting

•Document Management

•Exceptional Editing

•Email Campaigns

Work experience

Administrative Office Manager - Pollani Mario Srl

Pianiga, Italy - November 2022 – Current

Job description:

•Streamlined office processes by implementing efficient organizational systems and procedures.

•Managed payroll and benefits administration to ensure accuracy and compliance with company policies.

•Oversaw budgeting process, ensuring accurate financial reporting and adherence to established guidelines.

•Fostered a positive work culture through open communication channels, promoting teamwork and collaboration among staff members.

•Updated reports, managed accounts, and generated reports for company database.

•Created digital filing system to reduce paper usage and toner consumption. authorization to process personal data Art.13 Legislative Decree 196/03

•Coordinated with office head to establish and monitor operating budget.

•Resolved financial discrepancies and customer billing issues with timely attention.

•Prepared and submitted monthly, quarterly and annual financial statements to inform decision- makers.

•Wrote and created content for various topics and mediums.

•Enhanced newsletter content quality by meticulously editing articles for grammar, style, and clarity.

•Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.

•Increased financial accuracy by streamlining the accounts receivable and payable processes.

•Identified cost-saving opportunities through thorough budget analysis and expense tracking.

•Improved cash flow management with timely invoicing and efficient collections practices.

•Managed tax compliance tasks, filing accurate returns on time to avoid penalties or interest charges.

Export & Quality Manager, Marketing Manager - Gruppo Argentini Srl Pianiga, Italy - April 2015 - November 2022

Job description:

•Accelerated revenue growth with the development and implementation of effective export strategies.

•Expanded export market presence by identifying and securing new business opportunities.

•Enhanced customer satisfaction by providing exceptional support and resolving issues promptly.

•Streamlined export processes, reducing operational costs and improving efficiency.

•Conducted thorough market research to identify trends and opportunities in target regions for export expansion.

•Organized participation in international trade shows, promoting company products/services to potential clients worldwide.

•Increased brand awareness through targeted marketing campaigns tailored specifically for international markets.

•Maintained accurate records/documentation related to all aspects of exports ensuring full traceability during audits/inspections as needed.

•Processed company's export license processes.

•Tracked shipments processing through customs and other agencies and obtained clearances.

•Prepared and processed export documentation according to customs regulations, laws or procedures.

•Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.

•Coordinated with shipping and transport companies on behalf of clients.

•Prepared and submitted Harmonized Tariff Schedules (HTS) codes to US Customs.

•Increased brand awareness by implementing targeted marketing campaigns and strategies.

•Developed comprehensive marketing plans for product launches, driving successful outcomes.

•Managed social media channels to boost online presence and engagement with consumers.

•Analyzed market trends to identify new opportunities for growth and expansion.

•Coordinated with sales teams to develop effective promotional materials and sales collateral. authorization to process personal data Art.13 Legislative Decree 196/03

•Organized events and trade shows to showcase company products and services, generating valuable leads.

•Created engaging content for email marketing campaigns, increasing open rates and conversions.

•Contributed to the creation of sales presentations that effectively communicated product value propositions.

•Conducted market research to identify new opportunities and target markets.

•Copyedited, proofread and revised company advertisements, print materials and press releases before dispersal.

•Took photographs and videos during special events for promotional materials and social media pages.

•Streamlined production processes by identifying areas for improvement and implementing corrective actions.

•Increased efficiency of the QMS by regularly reviewing procedures and making updates based on changing business needs or industry advancements.

•Promoted a proactive approach to risk management within the organization, mitigating potential concerns before they escalated into larger issues.

•Evaluated and approved new suppliers based on thorough assessments of their quality management systems, ensuring ongoing reliability in the supply chain.

•Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.

•Improved quality processes for increased efficiency and effectiveness. Visual Merchandiser - Inventa CPM for Nike

Milan, Italy - April 2014 - March 2016

Job description:

•Enhanced store sales by creating visually appealing and strategically placed product displays.

•Increased customer traffic through effective window displays that showcased new products and promotions.

•Coordinated with marketing team to create cohesive in-store promotional materials for special events and sales campaigns.

•Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.

•Coordinated with marketing and promotions teams to verify proper implementation of visual elements of display.

•Managed installation of visual merchandising displays, urging team to with speed and accuracy.

•Created visual displays to highlight new and featured products.

•Organized store merchandise racks by size, style, and color.

•Collaborated with store managers to determine best placement for merchandise displays. authorization to process personal data Art.13 Legislative Decree 196/03 Sales Manager - Gem Solutions Sas

Santa Maria Di Sala, Italy - October 2011 - November 2013 Job description:

•Built long-lasting client relationships through excellent customer service and consistent followups.

•Increased sales revenue by developing and implementing effective sales strategies.

•Streamlined sales processes for improved efficiency, resulting in higher conversion rates.

•Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.

•Handled customer relations issues, enabling quick resolution, and client satisfaction.

•Negotiated contracts with suppliers for optimal pricing, quality, and delivery terms.

•Developed strong relationships with vendors to improve communication and collaboration.

•Reduced order lead times by working closely with suppliers to expedite shipments when necessary.

•Purchased new products and oversaw inventory stocking and availability.

•Coordinated paperwork, updated spreadsheets, and maintained permanent records.

•Solved diverse supply chain problems involving numerous sources, logistics, and scheduling factors.

Sales & Administrative Manager - Europstand Srl

Vigonza, Italy - March 2007 - July 2011

Job description:

•Increased sales revenue by developing and implementing effective sales strategies.

•Built long-lasting client relationships through excellent customer service and consistent followups.

•Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.

•Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.

•Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.

•Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.

•Handled customer relations issues, enabling quick resolution, and client satisfaction.

•Established and cultivated solid business relationships with new or existing customers.

•Improved invoice processing efficiency by implementing automated systems and streamlining processes.

•Ensured timely payments by monitoring accounts payable status and maintaining accurate records.

•Streamlined invoice approval process, reducing manual intervention and speeding up payment cycles.

•Improved cash flow management with timely invoicing and efficient collections practices.

•Managed tax compliance tasks, filing accurate returns on time to avoid penalties or interest charges.

authorization to process personal data Art.13 Legislative Decree 196/03 Education

Master’s Degree in Modern Literatures and Foreign Languages (English and Spanish) with specialization in Science of Communication

Università degli Studi di Padova, Italy

October 1998 – March 2004

High School Diploma

Liceo Scientifico E. Majorana (Mirano), Italy

September 1993 – July 1998

Visual Merchandiser Diploma

Studio Leonardo (Treviso), Italy - Professor Luigi Modolo January 2014 – April 2014

authorization to process personal data Art.13 Legislative Decree 196/03

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