HOLLY KROMM

615-***-****

ad2pgm@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Windmill Title, LLC - Brentwood, TN June 2023-Present Intake Coordinator

●Assist Chief Closing Attorney and Processors with drafting legal documents, preparing files, and answering company-wide email inbox

● Update and organize residential contract data in tracking and accounting systems for Closing Directors and Processors

● Process and reconcile earnest money from clients, utilize document management systems to organize and maintain electronic files

● Provide administrative support such as schedule closings, coordinate marketing initiatives, manage calendars, and answer phones

Legility, LLC/Consilio - Brentwood, TN May 2017-June 2023 Shared Services Coordinator

●Partnered with VP of HR and HR Business Partners with acquisition to streamline workflow processes and maintain business continuity

● Processed all non-corporate employees into Payroll, Timekeeping, and Benefits systems

● Managed background check vendor contracts and reconciled monthly invoices by coordinating with the Finance and Legal Departments

● Initiated and tracked all candidate background checks, including creating client specific background packages in order to remain compliant with hiring standards

● Led training sessions for corporate employees to help streamline processes by creating and implementing standard operating procedures

● Managed daily Human Resources on/off boarding responsibilities such as updating employment records relating to direct deposit, tax withholdings, job titles and descriptions, and department transfers

● Implemented and increased awareness of office services, and policies and procedures for all new hires and current employees

●Ran monthly termination report, and terminated non-utilized employees in CRM, HRIS, Payroll, and Benefits systems

Tractor Supply Company - Brentwood, TN June 2011-June 2015 Human Resources Assistant

● Processed new hires and verified I-9 documents to generate employee ID numbers in ADP

● Generated new hire reports daily to audit electronic and paper I-9’s to ensure compliance with State and Federal laws

● Supported system administrator functions for HRIS, HR reporting, and applicant tracking system

● Managed front desk, provided exceptional customer service to visitors, staff, and applicants

● Answered multi-line phone system with a high sense of urgency and provided excellent customer service EDUCATION

University of Tennessee - Knoxville, TN January 2007-December 2009 Bachelor of Arts - Communication Studies

Honors: Phi Sigma Theta National Honor Society and Omicron Delta Kappa TECHNICAL SKILLS

Proficiency in automated systems and software applications, including Microsoft Office Word, Excel, Outlook, SharePoint, Adobe Acrobat, teleconference applications. Also CRM, Bullhorn, ADP, UKG/UtilPro, ProLaw, HRIS

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