Tim Renfrow

** *** ******* ** ********* FL *****

Home: 334-***-**** – ad2pey@r.postjobfree.com

Summary

Dedicated and conscientious Transportation, Sales, Warehousing, and Logistics professional with experience in all phases of the LTL, TL, and Warehousing Distribution industries. Adept at coordinating schedules and supervising the appropriate and efficient use of labor and tools to achieve a positive outcome. Dedicated to meeting long term goals with pro-active planning. A broad background, including management of individual locations and regions, customer service, outside sales, Human Resources, safety, logistics and general warehouse operations. Extensive experience in all aspects of shipping, receiving, and transportation of all types of manufactured materials. A proven track record of managing facilities that were consistently productive and profitable while providing exceptional customer service and steady revenue growth. Consistently recognized as an exceptional leader by executive management while building successful teams in multiple departments.

Skills

Extensive Leadership Experience in Fast Paced Environments

Extensive experience in Human Resources, Payroll, and Safety system implementation and compliance

Experienced in DOT and OSHA Regulatory Compliance

Process Improvement Resulting in Positive P&L Results

Team Manager and Builder of Operations, Sales, and Warehouse Departments

Fleet Maintenance and Vendor Management Experience

B2B Sales Experience

KPI and productivity goal creation, implementation, and training.

Customer Service Staff Development and Oversight

Manufacturing and Warehouse Process and Procedure Implementation

Extensive experience in Customer Service, Customer Relations, and Account Maintenance, and Logistics Planning

Experience with flatbed and refrigerated equipment as well as rail and port drayage operations.

Microsoft Word, Teams, PowerPoint, AS400 based Operating Systems, Oracle, Citrix, ROS WMS, Power Bi, TPI HazMat Software, Safe Align Safety and QuickBase Safety Training.

Experience

Regional Operations Performance Manager

January 2022 to Present

Yellow, Inc. – Overland Park, KS (Based out of Jacksonville, FL)

*Subject Matter Expert in all phases of company operations.

*Travel to any Company facility where there is a need for training, re- training, or management of a facility.

*Perform Terminal Audits and Terminal Operations Reviews.

*Proficiency in Management of Operations, Sales, Safety, Payroll, Human Resources, Fleet Maintenance, and any other area that a facility may need assistance with.

*Safety Compliance and enforcement of all OSHA and DOT regulations.

* Implementation and instruction in KPI and performance-based goals.

*Creation and execution of special projects dealing with operational improvements for either multiple facilities or a specific region of facilities.

Eastern Division V.P. of Operations

2021 to 2022

Central Freight Lines, Inc. – Jacksonville, FL

*Responsible for all phases of terminal operations for the 23 terminals in the Eastern Division of Central Freight Lines, Inc.

*Review the daily metric results for each facility and direct the implementation of operational plans to correct any deficiencies, service failures, safety exposures, maintenance, or personnel issues.

*Responsible for the hiring of all managers at the facility level and approval of any hiring for each facility.

*Review and distribution of P&L Statements for the division and for each individual facility.

*Design, implementation, and enforcement of operational plans to improve productivity and profitability.

*Management of Regional account managers and involvement in sales calls with existing and potential customers.

Service Center Manager

2017 to 2021

Central Freight Lines, Inc. - Jacksonville, FL

*Responsible for all day-to-day operations for the Jacksonville facility.

*Labor scheduling, monitoring individual and departmental production, creation, and review of daily reports as well as outside sales. Responsible for HR, payroll, safety, regulatory compliance, and fleet maintenance.

*Managed an individual sales territory and sales team in addition to operational duties.

*Periodic performance review, disciplinary action, hiring, termination and daily review and approval of payroll.

*Implemented and oversaw the transition of the Jacksonville facility from a 24-door end of line terminal to a 50-door break bulk facility processing an average of 400 bills per day.

*While overseeing the relay operation for all traffic into and out of the state of Florida and the local P&D operation, the Jacksonville facility consistently exceeded production and safety goals established by both regional and corporate management while at the same time maintaining profitability.

*During my tenure as a Manager with Central Freight, I was also responsible for overseeing the company facility in Valdosta, Georgia by providing, guidance and any other operational support required by the associates there.

Service Center Manager

2007 – 2017

Wilson Trucking Corporation – Jacksonville, FL

*Employed by Wilson Trucking as Service Center Manager to oversee their new facility in Montgomery Alabama.

* Responsible for all day-to-day operations including sales, safety, payroll, HR, fleet maintenance, and regulatory compliance for the facility.

*Responsible for fleet management of all equipment and supervision of all vendors.

* Achieved continual improvement in productivity and operating ratio while increasing revenue through active account management.

*In January of 2017 when Wilson decided to cease operations within the state of Alabama, I was the only associate in the state offered a transfer to another facility. It was then that I became manager of their Jacksonville, Florida facility.

* 2 months later, Wilson was purchased by Central Freight Lines, and I began my career with Central.

Service Center Manager

1988 to 2007

Milan Express – Montgomery, AL

*Initially hired as their city dispatcher in Memphis, TN in 1988. I was responsible for all phases of the P&D operation. Responsible for OSHA and DOT compliance as well as insuring equipment availability.

*Once the Memphis facility became a break bulk facility, I was promoted to manager of relay operations.

*I was then promoted to Account Manager for the North Memphis and Northwest Mississippi territory serviced by the terminal and produced consistent revenue growth.

*In June of 1996 Milan Express began servicing the entire state of Alabama and I was promoted to Service Center Manager for their new facility in Montgomery, Alabama.

*Responsible for all phases of the terminal’s operations as well as fleet maintenance, outside sales and vendor management.

*The facility was consistently profitable with a steady increase in daily revenue and a very small percentage of employee turnover.

Education and Training

Business Communication and Journalism

University of Memphis – Memphis, TN

*Completed 3 years of study at the University of Memphis before choosing to focus on full time employment and support of my wife and newborn child.

High School Diploma

Elliston Academy – Memphis, TN

*Completed my secondary education as a member of the National Honor Society and achieved a score of 31 on my ACT college entrance exam.

Professional and Personal References:

*Doug Newton – Central Transport – Director of Special Projects – 704-***-****

*Roger Schoening – Yellow, Inc. – Senior Operations Performance Manager – 386-***-****

*Bruce Kalem – Central Freight Lines, Inc. / Milan Express – President – 731-***-****

*Greg Megibben – Wilson Trucking, Inc. – Regional V.P. – 615-***-****

*Caroline Evans – Central Transport – National Account Executive - 706-***-****

*Major John Baker – 757-***-****

*Mr. Jimmy Burns – 901-***-****

*Mr. Chip Strange – 501-***-****

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