Brandi Raven

PROFILE

Health care assistant with a warm and friendly demeanor always! Skilled at conflict resolution. Team builder who is acutely attentive to employees’ and guests’ needs. Punctual problem solver and avid multitasker. Track record of being an essential part of the management team and instrumental in providing effective solutions that produce immediate impact and contribute to the establishment’s long-term success.

CONTACT

PHONE:

346-***-****

EMAIL:

ad2pe6@r.postjobfree.com

ACTIVITIES AND INTERESTS

Customer service

Health care assistant

Data Entry

Shipping and receiving

Training

Auditing

WORK EXPERIENCE

Health Care Assistant

Always Best Care

2020–7-2023

Supervise and train new employees and on call patient care. Improve staff performance through training, attention to detail and empathetic problem-solving methods. Assist with the preparation of staff assessments. Resolve staff and guest conflicts in a professional courteous manner. Inventory and order business supplies. Responsible for guest billing and settling payment disputes. Admin tasks as needed including bookings, check-ins, answering phones, responding to email and social media inquiries.

Health Care Provider for Family Tree

Houston TX

2006–2020

Supervised and trained Caregivers and resolved staff conflicts. Daily financial reporting. In charge of guest database and stays schedule. Point person for corporate client relations and reviewing guest feedback posted online. Worked with marketing team on campaign to increase guest bookings. Assisted accountant with accounting tasks. Handled in-person guest complaints.

EDUCATION

Paramedical and Tech College

June 2000

Diploma in counseling

KEY SKILLS AND CHARACTERISTICS

Budget Management

Excellent listener

Friendly, courteous, and service oriented

Poised under pressure

Staff Training & Coaching

Recruiting and Hiring Talent

Quality Assurance

Solid written and verbal communicator

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