Summary

Supervised a team effectively, educating as well as providing customer service responsibilities. Efficient years of keeping desks and filing cabinets organized, and answering the phone. Years of experience handling multiple tasks and responsibilities, years of experience providing desired service to customers. Patrolling, writing reports, metal detection, and personal checks for weapons and contraband. Experience

Allied Universal Bronx, NY

Security Guard 08/2021 - Present

Secures premises and personnel by patrolling property, monitoring surveillance equipment, and access points. Investigates security breaches, incidents, and other alarming behavior. Completes reports by recording observations, information, occurrences, and surveillance activities.

Charter Communictions Flushing, NY

Customer Service Representative 09/2016 - 06/2021 Diagnose and resolve video repair issues, assist with self-installation of equipment, confirm valid equipment signal, schedule trouble calls.

Sykes Work from Home Sumter, SC

Team Leader 06/2013 - 04/2016

Ensuring that individual agents are working towards their targets, while reviewing their performance and providing information and coaching to do so.

Skills

Computer skills, Customer service, Communication skills, Microsoft office, English, Writing skills, Security, Typing, Microsoft word, Microsoft excel, Front desk, Cashiering, Windows, Organizational skills Education

Bishopville High Bishopville, SC

Diploma 06/1994

Diploma

Annetta Benjamin

718-***-**** ad2pao@r.postjobfree.com 220 East 197th Street, Bronx, New York