Customer service worker seeking a bank teller position that will provide an opportunity for me to refine and improve upon my customer service skills. I believe that the experience is what keeps the customer returning to your business, including; quality, efficiency, and last but not least a positive attitude.

Areas of Strength in Accounting and Management

Written and Verbal Communication

Problem Solving

Distributed Leadership

Organization Skills

Time Management

Cash Handling

Attention to Detail

Adaptability

Education

Pinckney Community High School, Pinckney, MI.

Graduated in the spring of 2016

Work Experience

Assistant Manager at Dollar Tree

Pinckney, Michigan Winter 2018 – present

As an assistant store manager I supported the manager in all activities that relate to maximizing sales, enhancing customer experience, and building profits. With main focus being front end sales and operations.

Receiving drop-shipment orders

Receiving delivery trucks

Assuring messages from corporate are relayed in a timely manner to each associate

Stocking products

Setting Displays

Recommending products to customers

Checking product quality and quantities

Training new associates

Entering Data into the computer

Balancing safe funds and cash drawers

Directing crew members

Answering customers questions and assuring their experience is pleasant

Subcategory Manager at Sunoco

Pinckney, Michigan Fall 2012 – 2017

At Sunoco, in addition to my responsibilities to my home store team, I worked at 6 different locations. My responsibilities included:

Receiving orders

Checking products quality and quantities

Training new associates

Balancing safe funds and cash drawers

Directing crew members

Assuring that proper quantities are ordered for assigned categories

Answering customers questions and assuring their experience is pleasant

Subway Assistant Manager (Within Sunoco)

Pinckney, Michigan Fall 2012 – 2017

Supervising daily operations to ensure that food safety, product preparation, and cleanliness and inventory control standards are maintained. Portraying exceptional customer service. Primary Responsibilities:

Receiving orders

Checking products quality and quantities

Training new associates

Food preparation

Catering orders

Directing crew members

Answering customers questions and assuring their experience is pleasant

Suggesting products to customers

Proper food safe certification

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