Data Analyst Customer Service

RUBI GAMINO

**** ** ******* ***** **. Kalamazoo · 269-***-****

********@*****.*** · linkedin.com/in/rubi-gamino-a9b45ba3/ ·

Detail oriented Data Analyst, lab work, Management and teaching with 10 + years of experience in customer service. I’m efficient in performing the administrative and front- desk tasks of large-scale offices. I am also fluent in Spanish and English.

EXPERIENCE

011/12/2022 – 02/28/2023

DATA ANALYST, Grand Rapids Urban League of west Michigan

MONITOR AND TRACK PARTICIPANTS PROGRESS THROUGH ACCURATE DATA COLLECTION

WORK COLLECTIVELY WITH ALL PROGRAMS/ AGENCY STAFF AND PERFORM OTHER DUTIES AS ASSIGNED.

ACTIVALLY PARTICIPATE IN THE COMMUNITY AND PROGRAM WIDE ACTIVES AND EVENTS INCREASING AWARENESS OF THE PROGRAM SERVICES OFFER THROUGH THE URBAN LEAGUE OF WEST MICHIGAN.

PARTICIPATE IN AND OFF EVENTS OF THE PROGRAM

TO KEEP ALL FILES AND PLATFORMS UPTODATE

KEEP THE MINUETS PER MEETINGS

08/28/2022 – 11/08/2022

ORGANIZER MANAGER, Reclaim your Vote

MONITOR AND TRACK VOLUNTEERS PROGRESS THROUGH ACCURATE DATA COLLECTION

WORK COLLECTIVALLY WITH ALL PROGRAMS/ AGENCY STAFF AND PERFORM OTHER DUTIES AS ASSIGNED.

ACTIVALLY PARTICIPATE IN THE COMMUNITY AND PROGRAM WIDE ACTIVIES AND EVENTS INCREASING AWARENESS OF THE PROGRAM SERVICES OFFERD THROUGH GOLBAL NATIONALS OF RECLAIM THE VOTE.

PARTICIPATE IN AND OFF EVENTS OF THE PROGRAM

TO KEEP ALL FILES AND PLATFORMS UPTODATE

08/21/2019 – 06/04/2021

PARAS PROFESSIONAL, LINCOLN ELEMENTARY SCHOOL, SOUTH HAVEN MI

TRANSLATE TO SPANISH (OPEN HOUSE, TEACHER CONFERNCE, STUDENTS)

WORK WITH SPECIAL NEED STUDENTS (SENSORY AND AUTISM)

TO CREATE A TEACHING PLAN PER STUDENT (MAX CLASS OF 45)

SUPERVISE EVENTS AND TRIPS

HELP TUTOR FOR THE AFTER SCHOOL PROGRAM

06/08/2019 – 06/04/2021

TEAM COORDINATION / MANAGER, DUNHAMS SPORTS STORE

TEAM LEAD IN APPAREL

IN AND OUT BOUND MERCHANDISE

SCHEDULE BREAKS ACCORDINGLY

TALK TO UPSET CUSTOMERS

EDUCATION

06 2021

BACHELORS, Western Michigan university

CRIMINAL JUSTICE AND SOCIOLOGY

06 2014

GED, Bangor PuBlic School

SKILLS

Fluent Spanish

Writing advanced in Spanish and English

Discretion

Decision Making

Organizational skill

ACTIVITIES

Soccer Captain 3+ Years : Covert Public High School

Volleyball Captain 4 years : Covert Public High School and 1 year captain at Lawrence High School

MVP at Lawrence High School for 3 years in Basketball

Contact this candidate