**/**** - *******

**/**** - **/****

CONTACT

Doha, Qatar

+974********

ad2p69@r.postjobfree.com

Indian

SKILLS

LANGUAGES

PROFESSIONAL SUMMARY

Efficient and effective Guest Room Attendant with experience across various high-end hotels and resorts. Passionate about cleanliness and attention to detail.

WORK HISTORY

Senior Room Attendant

Al Rayyan Hotel Doha, Curio Collection by Hilton - Qatar Room Attendant

Novotel Hotel 5* - Jizan, Saudi Arabia

• Hospitality expertise

• Housekeeping

• Just In Time stock control

• Waste removal

• Window treatment

• Waste disposal

• Room tidying

• Team oversight

• Cleaning supplies maintenance

• Lost and found procedures

• Countertop cleaning

• Furniture polishing

• Documentation development

• Guest relations

• White glove customer service

• Laundry sorting and ironing

• Floor vacuuming and mopping

• Detail-orientated

• Materials storage

• Steam cleaning

• Issue resolution

• Maintenance reports

• Corporate compliance

• Bathroom stocking

English: Native language

SATISH CHILLA

Providing clean guestrooms, swept, scrubbed, waxed, polished floors, vacuuming, emptying wastebaskets, washing windows, mirrors, doors, replenished guestroom amenities & supplies.

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Responsible for assisting management in maintain cleanliness and appearance of the guest accommodation and public area ensure all team members are performing housekeeping functions and carrying out their assignments.

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Responsible for all housekeeping problems and maintaining supplies, linen, equipment, along with work orders.

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Print out the assignment sheets for room attendants to clean along with hold morning meeting and give out the necessary information.

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Collecting room attendant's board, checking landing and back of the house to make sure they are trash free and clean.

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Responsible for all employees in housekeeping (i.e.: laundry, room attendants, house person, public areas attendants).

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Transport cart with cleaning supplies, amenities, and linens to the assigned guest room.

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Responsible for the cleanliness of guest rooms and public area clean assigned guest rooms by priority.

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• Greet guests upon interaction with a warm and friendly greeting. Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.

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Clean and polish furniture and fixtures; dust furniture, walls or equipment.

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Perform house person and lobby attendant duties when short staffed or during peak periods.

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Train staff to clean rooms in an efficient manner according to established standards or partner with an external vendor to ensure staff is trained properly.

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Accomplishments the ability to give my manager the opportunity to see my worth as an employee by doing more than expected of me on a daily basis.

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• Delivered extra linen and toiletries to meet guest needs.

• Stripped and remade beds, placing soiled linen in appropriate area. Sanitized bathrooms to uphold strict hygiene and infection control procedures.

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• Secured guest rooms after performing housekeeping services.

• Reported maintenance issues for prompt resolution. Room Attendant 06/2018 - 06/2019

Radisson Blu Hotel 5* - Goa, India

EDUCATION

Diploma in Hotel Management, 2017

AIMS Institute Of Hotel Management – Hyderabad, Telangana, India INDUSTRIAL EXPERIENCE

HOBBIES

Delivered outstanding service to boost customer retention and referrals.

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Identified cleaning efficiencies to reduce average room preparation times.

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• Cleared and organised Back of House areas to minimize accident risks.

• Replenished consumables and refreshments to enhance guest comfort.

• Stocked trollies to maintain stable cleaning supplies. Completed smooth housekeeping with exceptional planning and quality assurance.

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Prioritized tasks to consistently meet room readiness upon guest check-in.

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• Hoovered and dusted reception areas and walkways. Welcomed guests, answered questions and anticipated service needs, maintaining excellent customer satisfaction.

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Created precise hotel corners when changing linen to uphold brand standards.

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• Addressed guests' problems and fulfilled special requests.

• Expertly operated cleaning equipment to fulfill time targets. Trained new room attendants on company policies and cleaning procedures.

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Successfully completed industrial exposure in ITC WELCOME HOTEL, Vadodara in India, 06/2017-12/2017.

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• Room decorating

• Gardening

• cooking

Contact this candidate