*/**/**

Kristin Saddler

971-***-****

ad2p5y@r.postjobfree.com

**** ****** **. **. ******, OR. 97303

Objectives

Looking to expand my knowledge and experience with reception outside of cardiology and specialtiivy clinics, to grow within a company with my experience in the field of practice. I have worked as a CNA/Unit clerk and as a specialty medical scheduler, with 20 years’ of computers, insurance, benefits and office experience.

Education

Chemeketa Community College- 1997-1999

●General Studies

●Computer Science

●Medical Terminology

Sprague High School- Diploma- 1993-1997

●General Studies

Experience

Dr. Shannon Brigman-Pediatric clinic

10/2018- 7/2019 (Temporary position)

●Opening and closing of office

●Collecting co-payments

●Answering multi line phone

●Scheduling of patient appointments

●Verifying patients insurance benefits and demographic information

Silver Falls Dermatology and Allergy Clinic- Jan. 2017- Sept.2017

●Worked in a call center atmosphere, answering phones, roughly 250 calls per day, scheduling patient appointments for 21 offices, multiple locations, and multiple providers, screening patient phone calls directing to medical team as appropriate, and needed, taking detailed messages if medical assistant was not available, for return calls to be made.

●Responsible for scheduling of 30-40 new incoming patient referrals on a daily basis, completing patient demographics, entering referring provider information, patient diagnoses, and location for scheduling appointments. Entering patients’ insurance information, and verifying active/inactive insurance information online.

●Verify active insurance coverage, co-pays, and prior authorizations.

●Also responsible for scheduling of interpreters to assist with patient appointments onsite or via phone as needed, reaching out to multiple interpreting agencies to schedule.

●Assisted with faxing, scanning, and uploading of patient medical records, would fax to requesting provider offices as applicable, mailing of medical records to patients upon requests.

Hanger Prosthetics and Orthotics Clinic- Sept. 2015- Dec. 2016

My role as an Office Administrator, working the front office desk, answering a multi-line phone, pulling daily patient charts, sorting faxes, scheduling patients for follow up or return appointments, as well and new patient referrals to be seen. Collecting patients’ demographic information, to create patient accounts, entering all pertinent patient information, including patient insurance information. Online insurance verifications, verifying patient deductibles, out of pocket maximums, and co-payments. Creating new patient charts, making sure all proper documentation is received prior to patients being scheduled for an appointment, entering ICD-10 diagnoses in patient accounts. Collecting monies and applying payments to patient accounts.

Experience working credit card machines, fax, copy, and scanning machines, as well as strong computer skills, navigating with dual screens, use of internet, Microsoft, excel, word, adobe, outlook, google+, google calendar, and more.

Salem Cardiovascular Associates- 2010-2015

I started as a phone receptionist, moving up to medical records, then scheduling receptionist, scheduling for 3 of the clinic doctors.

Duties include: scheduling meetings for the doctors, scheduling hospital procedures, faxing of orders, scheduling patient appointments for in office testing and follow up appointments, sending and receiving referrals to outside clinics, sorting of incoming faxes, importing to patient charts, checking in patients, collecting co-payments, and verifying insurance.

Salem Hospital- 2001-2009

CNA/ Unit clerk

Duties include: Taking patient vitals, helping with daily needs of the patients within the scope of practice. Orders received from the doctors, entering them into the EMR. Answering multi-line phones, watching and recording of telemetry readings.

Skills

●Answering multi-line phone

●Scheduling appointments and hospital procedures

●Send and receive referrals

●Collect co-payments

●Verifying patient insurance

●Knowledge with EMR- centricity and Epic

●Knowledge in medical terminology

●Knowledge of daily settlements

References:

Sara Pike- Front office supervisor- Salem Cardiovascular- 503-***-****

Missy Meyer- Co-Worker- Silver Falls Dermatology- 503-***-****

Teresa Strubel – Co-Worker- Salem Cardiovascular- 971-***-****

Heather Wilkinson- Friend- 503-***-****

Contact this candidate