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Customer Service General Ledger

Location:
Calgary, AB, Canada
Posted:
January 12, 2024

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Resume:

Seeking a position in a firm, where I will contribute to increased efficiency & add value to the company and myself. Strong understanding of providing excellent customer service.

HIGHLIGHTS OF QUALIFICATIONS

15 years of experience as General Accountant/Cashier in Sharjah Insurance Company, Dubai, handling daily cash collection of up to CAD 40,000 approximately.

Reconciled numerous corporate Bank, Insurance Companies, and general ledger accounts (receivables & payables) utilizing software such as IIRIS, Premia, and Oracle. Researched any discrepancy above $5.

Possess competent written and verbal communication skills used in interacting with customers and external clients.

Experienced in handling accounting responsibilities up to finalization.

Strong interpersonal skills; strong work ethics and willingness to work hard to achieve employer objectives

WORK EXPERIENCE

FEDEX

Courier despatcher/Driver

Nov.2023 till Date

HGS Global Services, Canada

Client Relationship Officer, Rogers

Sept.2022 till Feb 2023

Uber, Saskatoon

As a part of Uber team been working towards delivery and pick up and drop of customers Apr 2020- Till date

SHARJAH INSURANCE Sharjah, UAE, www.shjins.com Sep 2008 - Jan 2022

First Insurance Company in the United Arab Emirate, established in the year

Accountant cum Finance Executive

Collected, issued receipt voucher and deposited daily cash generated from 6 branches up to CAD 40,000 approximately.

Reconciled bank accounts to the general ledger to ensure satisfactory bank performance. Researched any discrepancy above $5.

Reviewed company financial statement and coordinated with auditors to provide various clarification and administrative duties.

Handled Petty Cash and disbursed expenses up to CAD 3000 daily.

KANNATTU - ARUN FINANCIERS, Kerala, India Dec 2006 to Jan 2008

Prominent Financier in India

Finance Executive

Remain a main point of contact for financial related issues.

Ensure that all accounts responsibilities are handled efficiently and effectively.

Verified details of transactions, including funds received and total account balances

Reconciliation of Customer Payment

Handled incoming calls for vendor inquiries and resolved discrepancies.

TRINTY GLOBAL TECHNOLOGY, East Ham, London, Nov 2006 to Dec 2005

Trading Enterprises in London

Finance Executive

Manual Accounting/ sales/ stocking of mobile phone and laptops

Process of Sales voucher in system

Check the inventory/Stocking/order placement

Process of vendor payments

Follow up for the Payments from client

TECHNICAL SKILLS

IT: Windows, Word, Excel, Pivot Table, PowerPoint

Accounting Applications: QuickBooks, IIRIS, Premia, Final7

Accounts: Accounts reconciliation, General Ledger Accounting and reconciliation, Bank reconciliation, Accounts Payables and receivables, Accounts Finalization, Purchasing, Petty Cash, Rental Accounting, Financial Analysis

Soft skills: Interpersonal skills, excellent communication skills, Attention to details

Training Attended

Service Excellence – Conducted by British Telecommunication

Effective Communication – Conducted by British Telecommunication

Customer Service – Conducted by BARCLAYS Bank

Time Management & Goal Setting for Success – Conducted by BARCLAYS Bank

Financial crime compliance for Public Sector - International Compliance Association.

Certified First aid & CPAP personnel.

EDUCATION

Bachelors in Commerce with Computer Application 1998-2001

Madurai Kamaraj University, Madurai, India

Diploma in Business Management

London School of Economics 2002-2003

References available on request



Contact this candidate