Lacy Coggins CONTACT

864-***-****

ad2p44@r.postjobfree.com

Myrtle Beach, SC, 29575

SKILLS

● Preparing timelines

● Data Entry

● Retail Services

● Bookkeeping

● Cash Management

● Banking Accounts

● Data Verification

● Retail software

● Merchandising

● Marketing and Promotion

● Inventory Management

● Retail Sales Experience

● Greeting Customers

● Customer Service

● Auditing

● Growth Mindset

● Visual Displays

● Analytical Thinking

● Time Management

● Relationship Building

● Multi-tasking

SUMMARY

I have worked in many different fields from Banking, Retail, Sales, and Customer Service etc. Below is a small summary of how I have worked, and skills that are ideal in each field. An experienced, ambitious, and results-oriented Banker with expertise in preparing timelines, data entry, and retail services. I am a highly driven and hardworking professional who gets the job done right with excellent communication and negotiation skills. Given my outgoing, friendly, and people-oriented personality, I connect well with diverse groups and individuals. I am also very well-organized and possess solid communication skills that aid my ability to efficiently support upper management.

Dynamic Sales Associate with 8 years of retail experience. Skilled in developing customer relationships, providing excellent customer service, and exceeding sales goals. Possess strong interpersonal and communication skills.

Dependable Tanning Salon Attendant with rich management experience and a steadfast dedication to shoulder extra responsibilities to meet tight deadlines. I work diligently to always act as a strong contributor within organizations that value great customer service and hard work, promoting teamwork. Competent, compassionate, and empathetic Caregiver with the industry. An accomplished delegator for responsibilities spanning preparing timelines, data entry, retail services, and prioritization. Works well under pressure with a persistent, determined, and goal-oriented outlook. Focused on embracing new career opportunities whereby my background and education are conducive to achieving goals and excelling with respect to the customer experience.

WORK EXPERIENCE

Banker

Jun 2021 - Jul 2023

Community First Bank

Seneca, SC

● Researched and identified new banking products and services to meet customer needs

● Prepared financial reports for management and board of directors

● Ensured compliance with banking regulations and guidelines

● Developed and implemented marketing strategies to promote banking products and services

● Developed and implemented strategies to maximize profits and minimize losses

● Collaborated with internal departments to ensure timely and accurate delivery of banking services

● Negotiated loan terms and interest rates with customers, and maintained client relationships

● Trained and mentored junior bankers on financial markets, banking products and services

● Assisted in the development and implementation of risk management policies and procedures

● Participated in client meetings to discuss financial goals and objectives

● Managed portfolio of high net-worth clients, providing comprehensive financial advice to meet individual and family needs

● Analyzed financial statements and credit reports to assess potential risks

● Assisted with the development and implementation of new banking products and services

● Developed and implemented customized investment plans to meet clients’ goals and objectives

● Presented financial products and services to clients, and provided ongoing client service

● Developed and maintained relationships with external partners to increase business opportunities

● Resolved customer complaints in a timely and professional manner

● Developed and maintained a database of banking products and services

● Maintained detailed records of all banking transactions and financial products

● Conducted financial analysis on securities and other investments to determine their suitability for clients

● Assisted with the preparation of financial statements for tax purposes

● Help prepare information for tax returns for trusts, estates, and partnerships

● Prepared financial statements and other documents for audit purposes

● Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation

● Provided information about available products and services to clients, resulting in increased business opportunities

Sales Associate/Stocker

May 2017 - Feb 2021

Biglots

Seneca, SC

● Provided quality customer service by addressing customer questions and providing subsequent merchandise suggestions to best meet their needs

● Assisted with store opening and closing procedures, working with the cash register and inventory control system

● Processed payments by totaling purchases and processing checks, cash and store or other credit and debit cards

● Recommended new products to customers, resulting in a significant amount of add-on business

● Stocked shelves, racks, and cases with new or transferred merchandise to match planogram images and instructions

● Monitored deliveries by checking merchandise against invoice paperwork and notifying the supervisor of discrepancies

● Collaborated with stock manager to reduce the likelihood of defective items in storage and shipments Tanning Salon Attendant

Feb 2018 - Jul 2019

Talk N Tan

Seneca, SC

● Upsold customers on tanning packages and products

● Prepared and tracked tanning bed maintenance schedules

● Developed and maintained relationships with existing customers

● Educated customers on the different tanning products and services available

● Cleaned and sanitized tanning beds and related equipment after each use

● Scheduled appointments and managed customer waitlists

● Followed all safety and sanitation regulations

● Maintained a professional and friendly attitude at all times

● Recommended tanning products and services to meet customers’ needs

● Assisted customers with purchases and answered any questions they had

● Managed the day-to-day operations of the tanning salon

● Assisted in developing marketing strategies for tanning salon services

● Responded to customer inquiries and requests in a timely manner

● Ensured compliance with local and state tanning laws and regulations

● Processed payments and ensured accuracy of transactions

● Demonstrated tanning products and services to customers

● Assisted customers in selecting tanning lotions and other products

● Assisted in training new staff members on proper tanning procedures

● Managed the salon’s social media accounts

● Maintained a positive attitude and professional demeanor at all times Caregiver

Jul 2017 - Jan 2018

Morning Side Assisted Living

Seneca, SC

● Ensured stability of a patient's vital signs, including respiration rates, blood pressure, and temperature

● Explained treatment procedures and courses to patients to ensure complete comprehension and comfort

● Assisted with dressing guidance, grooming, meal preparation, medication reminders, and grocery shopping

● Changed dressings, bandages, and binders to maintain proper healing and sanitary measures

● Positioned bed bound patients to prevent bedsores and maintain comfort levels

● Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance

● Monitored, tracked, and conveyed patient information to healthcare staff to optimize treatment planning and care delivery

● Conferred with supervisor to discuss the patient's condition and medical care

● Established working relationships and provided physical and emotional to patients and their families

● Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping

● Maintained clean personal areas and prepared healthy meals to support the client's nutritional needs

● Assisted clients with daily living need to maintain self-esteem and general wellness

● Administered prescribed medications, monitored vitals blood sugars, and conducted breathing treatments

● Built strong relationships with clients to deliver emotional support and companionship

● Provided safe mobility support to help patients move around personal and public spaces

● Supported clients with mental and physical activities to accomplish the quality of life and sustain needs

● Maintained frequent supervision of residents unable to call for assistance

● Determined specific needs and provided the most appropriate level of services for patient wellbeing

● Assisted clients with activities of daily living (ADLs)

● Managed complex medical equipment and supplies

Sales Associate

Nov 2015 - Dec 2016

Rue 21

Seneca, SC

● Provided quality customer service by addressing customer questions and providing subsequent merchandise suggestions to best meet their needs

● Recommended new products to customers, resulting in a significant amount of add-on business

● Assisted with store opening and closing procedures, working with the cash register and inventory control system

● Processed payments by totaling purchases and processing checks, cash and store or other credit and debit cards

EDUCATION

Jun 2017

West Oak High School, Westminster

REFERENCES

● Karen Brenneman (Store Manager at Big Lots ) 864-***-****

● Richard Burleson (CEO of Community First) 864-***-****

● Sheri Peeples (Coworker at Community First Bank) 828-***-****

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