Sonia A. Patino

**** ***** ******

McAllen, Texas 78504

239-***-****

ad2p14@r.postjobfree.com

Objective

To pursue a responsible and challenging position where my skills will be utilized, to benefit my employer and offering growth potential as merited.

Education

1981 Pharr, San Juan, Alamo High School - Texas

1981 - 1982 San Antonio College of Medical Assistant - San Antonio, Texas

1983 - 1985 University of Texas - Edinburg, Texas

---Courses in Business Management, Administration and Human Resources

Employment

2015 – Present Pena Eye Institute (HR / Patient Coordinator)

1400 E. Ridge Road

McAllen, Texas 78503

Duties: Assists in all facets of Human Resources guidelines, principles, practices and procedures. Managing sensitive and confidential information. Maintaining records and files in accordance with state and federal laws. Scheduling new employee orientation and training. Assisting employees with time off requests, leave of absence and/or workers compensation.

Preparing history & physicals as well as past medical histories on all surgery candidates. Verifying patients insurance benefits and eligibility. Obtaining authorizations for all the required procedures. Processing financial applications through Care Credit and Alphaeon for upcoming surgeries. Counseling and educating patients for upcoming surgeries. Presenting the patients with different options in lenses and Intralasik surgeries.

2006 - 2015 Eye Health of Fort Myers (Human Resources / Patient Counselor)

6091 South Pointe Blvd.

Fort Myers, Florida 33919

Duties: Assists in all facets of Human Resources guidelines, principles, practices and procedures. Managing sensitive and confidential information. Maintaining records and files in accordance with state and federal laws. Scheduling new employee orientation and training. Assisting employees with time off requests, leave of absence and/or workers compensation.

Counseling and educating patients for upcoming surgeries. Presenting the patients with different options in lenses and Intralasik surgeries Scheduling and coordinating dates and times with the surgeons weekly schedule. Preparing history & physicals as well as past medical histories on all surgery candidates. Verifying patients insurance benefits and eligibility. Obtaining authorizations for all the required procedures. Processing financial applications through Care Credit and Alphaeon for upcoming surgeries.

2001 - 2005 Consultants In Gastroenterology (Insurance / human resources Specialist)

5050 Mason Corbin Court

Fort Myers, Florida. 33907

Duties: Assists in all facets of Human Resources guidelines, principles, practices and procedures. Managing sensitive and confidential information. Maintaining records and files in accordance with state and federal laws. Scheduling new employee orientation and training. Assisting employees with time off requests, leave of absence and/or workers compensation.

Billing primary and secondary insurance claims. Medicare - Medicaid, HMO's and private insurance filing. Billing was done for both office and surgery center. Researching old uncollected accounts with a 95% successful reimbursement. Monthly statements and monthly collection phone calls. Resubmission of claims and appeals. Front office check in & check out. Answering phones and scheduling surgeries for three facilities in different locations.

1996 - 2001 The Jacobson Management Group, Inc. (Practice Manager)

2891 Center Pointe Drive

Fort Myers, Florida 33916

Duties: Manage $300k to 600k in Physician discretionary budgets which support primary care doctors and staff across medical campuses. Ensure team leaders are informed regarding the financial state by communicating and performing various reports.

Administrative responsibilities for a National Managed Care Corporation, staffed (4) Internal Medicine physicians for inpatient care services contracted by health insurances, supervised (7) employees (analysts). Preparation of monthly statistic reports, budget reports, preparing graphical reports for insurance companies and corporate office. Accounts management and arranging quarterly financial reimbursement. Marketing and sales to health insurance companies. Assists in all facets of Human Resources guidelines, principles, practices and procedures. Managing sensitive and confidential information. Maintaining records and files in accordance with state and federal laws. Scheduling new employee orientation and training. Assisting employees with time off requests, leave of absence and/or workers compensation.

Personal Information

I am dependable, reliable and punctual. I am a self starter, very organized and great with people. My extensive experience with computers will allow my duties to be done in a timely fashion.

Skill / Qualifications

*** Professional written, oral, organizational, interpersonal and analytical skills.

*** Professional oriented with strong attention to detail

*** Payroll

*** Spreadsheet, Managing Annual budgets from 300k to 600k

*** Accounting, receivables and payables

*** Strong communication skills

*** Customer representative

*** Computer literate: Microsoft Excel, Microsoft Access, Word Pro, Lotus 123,

Peachtree, Windows, Scheduling software, electronic medical records.

*** Bilingual (fluent Spanish) Ability to read, write, speak and understand Engligh

References Available Upon Request

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