CHAITANYA SRAVANTHI UNDAMATI

Salesforce Developer

Contact: 540-***-**** Email: ad2p0d@r.postjobfree.com

PROFESSIONAL SUMMARY:

•Experienced over 9+ years in IT, 4+ years as a Salesforce developer, specializing in Apex, Agile methodology, and Application Programming Interface (API) programming. Developing customer relationship management (CRM) systems for businesses and identifying methods to enhance user experiences are two of my areas of expertise. Moreover, I have developed Java programs for more than 4 years.

•Extensive experience using Salesforce Administration- Customization, Profiles, Permission Set, Roles, Organization-Wide Default, Sharing rules.

•Experience in working with Salesforce developer toolkit (Apex, Visualforce, force.com IDE, SOQL and Web Services/ Metadata API).

•Experience with Salesforce.com Sales Cloud, Service cloud, Community, and Force.com platform.

•Apex development expertise in the creation of Objects, Triggers, Apex Classes, Standard Controllers, Custom Controllers, Controller Extensions, and lighting components.

•Worked on Service Console Lightning application which contains multiple number of Lightning web components (LWC).

•Configured product and pricing setup using CPQ/Product consoles Formatted and migrated the user data into Lightning Experience. Tested the Lightning components.

•Familiar with Apttus admin settings, Apttus custom settings and DocuSign settings.

•Experience in CPQ Merge Service, Configuration and Pricing APIs (Apttus customization).

•Lighting components and design Lightning Design System (LDS) parameters Customized lighting Components were created using JavaScript on the client side and Apex on the server side.

•Worked on developing batch integrations to transfer data in bulk between enterprise applications using MuleSoft.

TECHNICAL SKILLS:

CRM Applications

Salesforce.com: Sales Cloud, Service Cloud, Force.com: Lightning, Custom Cloud

Salesforce.com: Reporting and Analytics of Sales, Service, and Custom Cloud

Salesforce.com AppExchange: Application for code backup and sub-versioning within Salesforce, Marketing Cloud, Community Clouds, Cloud Craze

Business Processes

Service Requests and Activities, Opportunities, Quotes and Proposals and Order Management

Campaign Management, Case Management, Contract Management and Pricing

Approval, Partner Deal Registration, Data Cleansing and De-duplication, Agreements and Entitlements

Operating Systems

Windows 7/8/VISTA/Windows Server 2008/Windows Server 2012, UNIX, Linux

Languages Known

Java, J2ee, C, JavaScript, AngularJS

Methodology

Agile, Waterfall

Databases

Force.com DB MySQL, Oracle 8i/9i/10g/11g, Microsoft SQL Server 2000/2005/ 2008, DB2, Java DB, basic Distributed Database technology-Hadoop, Talend

EDUCATION:

•Bachelor's in computer science and engineering from Gayatri Vidya Parishad College of Engineering in 2004, Visakhapatnam, India

CERTIFICATIONS:

•Salesforce Certified Administrator

•Salesforce Certified Platform Developer 1

WORK HISTORY

Salesforce Lightning Developer JAN 2022 - Current

VMware Palo alto CA

Responsibilities:

•Collaborated with cross-functional teams including administrators, analysts, and other developers to gather requirements, design solutions, and implement features on the salesforce platform.

•Participated in agile development processes and attended sprint meetings on regular basis.

•Implemented custom fields, objects, and page layouts.

•Led the migration from Classic to Lightning Experience, resulting in higher user adoption and improved system performance of 30-40%.

•Created multiple Lightning Web Components, added CSS and Design Parameters from LDS Lightning Design System) that makes the Lightning component look and feel better.

•Used Apex classes and triggers to create custom controllers and extensions for Lightning components to meet business requirements.

•Built Customized Lightning components replacing the existing ones, using JavaScript on the client side and Apex on the server side.

•Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.

•By creating Apex classes and Controllers, I refined global search in Lightning.

•Closely worked with Salesforce.com consultants to implement business solutions for their client requirements, using ApttusCPQ within the exclusively developed framework.

•Involved in CPQ (Configure, Price& Quote) design, mapped to the Salesforce custom objects, and involved in ApttusAdvanced Workflow Approvals.

•Executed workbench and data loader to verify Product/Pricing staging data in SFDC/CPQ.

•Conducted unit tests for Apex code, Lightning components, system testing and assisted in user acceptance testing.

•Worked with change sets and Salesforce DX for version control.

•Maintaining Production and Sandbox with regular updated, back up in Salesforce DX using VS Code

•Completed numerous Jitterbit integration projects successfully for different clients/customers, leading to increasedeffectiveness and expense savings.

•Responsible for the Smoke testing in all the Dev, QA, UAT, Production Environments.

•For Jitterbit integrations, I created and maintained documentation and knowledge management resources, making itsimple for other team members to comprehend and keep the integrations.

•Developed Rest Api using MuleSoft Anypoint ApI Platform.

•Contributed to the design and implementation of a CI/CD pipeline for Salesforce development, resulting in faster and morereliable deployments.

Salesforce Developer NOV 2020 – DEC 2021

DXC Technologies Chicago IL

Responsibilities:

•Involved in CPQ (Configure, Price& Quote) design, mapped to the Salesforce custom objects, and involved in ApttusAdvanced Workflow Approvals.

•Performed Steel brick CPQ related configuration for product setup, approval matrices, approval rules, process builders and flows.

•Experience with Apttus CPQ for subscription, billing, invoicing and can take control of sales process from Quote to Cash.

•Implemented Quote to cash solution using Apttus CPQ and salesforce integration for automating quoting, contracting and billing process.

•Created CPQ process using Apttus CPQ and CL AppExchange tool in Quote.

•Executed workbench and data loader to verify Product/Pricing staging data in SFDC/CPQ.

•Worked on creating conga Clause types, Clauses, Queries, Generating Solutions, creating template using template builder.

•Created Conga documents and generation process.

•Integrated Apttus CPQ, Steel Brick and CLM applications and automating processes on salesforce platform.

•Developed solutions on the Force.com platform, strong understanding of Apttus Contract Lifecycle Management and Apttus Configure Price Quote (CPQ).

•Working across various SFDC implementations that are covering Sales cloud, Service Cloud and Apttus CPQ.

•Worked in Sales Cloud and its add-on called CPQ which starts where Sales cloud ends to optimize and fasten the completion of the deal.

•Worked on Lightning for Sales Cloud Service Leads, Tasks, and Activities.

•Performed Load and stress testing using QALoad.

•Involved in end-to-end testing and configuration enhancements for the CPQ and CLM functionalities.

•Created integration with Apttus CPQ and CLM applications and automating processes on Salesforce platform.

•Designed, developed and implemented solutions for the Salesforce/Apttus CPQ/CLM system deployed on the Salesforce platform.

Salesforce Administrator/Developer August 2019 – October 2020

Intuitive Surgical Operations INC Bay Area CA

Responsibilities:

•Performed the roles of Salesforce.com Admin and Developer in the organization.

•Analyzed the business requirements and mapped to Salesforce.

•Created and managed user accounts, profiles, Roles, permission sets.

•Involved in Setting up and managing security settings, including roles, profiles and sharing rules.

•Configured Custom Objects, fields, page layouts, workflows, and established relationships between objects in organizing and linking data.

•Designing, and developing pick lists, dependent picklists, lookups, look up filters, master detail relationships, validation rules, roll up summary field and formula fields on custom objects.

•Created templates, approval processes and defined approval actions on them to automate the processes.

•Created workflow actions for related tasks, time-triggered tasks, email alerts, field updates to implement business logic for Accounts, Leads, opportunities and custom objects.

•Created and customized reports and dashboards to provide actionable insights and Shared reports with relevant stakeholders.

•Implemented data archiving and retention policies to manage data, ensuring that the Salesforce instance remains efficient and complies with data governance standards.

•Created various RAML resources to implement REST Based APIs as a part of project implementation.

•Involved in data migration from Excel to Salesforce using Apex Data Loader.

•Developed Apex Classes, Visualforce pages and Apex Triggers to develop the custom functionality as per the requirements.

•Collaborated with senior developers in the implementation of new features and enhancements.

•Implemented a custom Apex trigger to automate lead assignment based on predefined criteria, resulting in a 20% increase in efficiency.

•Developed Visual force pages for enhanced user experience and data visualization.

•Participated in the testing and deployment of salesforce solutions, ensuring functionality and user acceptance.

•Developed Batch applications using Mule ESB to exchange data in bulk between 3rd party applications.

•Configured and customized Service Cloud Cases, Assignment rules, Escalation & Auto response rules and Email-to-case in the exchange server

•Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into Salesforce.com, checking for the accuracy of the data.

Java/J2EE Developer Jan 2015 - May 2019

Autodesk Sunnyvale CA

Responsibilities:

•Requirements gathering- Proto-typing, Walk-through to business groups and gap analysis.

•Understand the business aspect of the application and convert it into requirements document.

•Designed and developed application in n-tier fashion as per struts based MVC architecture using Servlets.

•Responsible for proactively monitoring performance, diagnosing problems and tuning queries and databases.

•Developed web applications using technologies like Servlets, JSP (Java Server Pages), and other J2EE web technologies like JavaBeans to encapsulate data and business logic.

•Implemented user interfaces and client-side components using HTML, CSS, and JavaScript.

•Utilized optimization performance techniques like using Hash map for non-synchronized scenarios and StringBuilder.

•Used Java frameworks like Spring, Hibernate, or Struts for building scalable and maintainable applications.

•Responsible for Coding using JSP, Java Servlets, Spring MVC and XML.

•Data Modeling – logical and physical models

•Integrated with Mysql database for product storage and implemented secure gateways.

•Improved page load times by optimizing front-end performance using asynchronous loading techniques.

•Scripting of Test cases based on the Specifications received for the request.

•Create POC for first time patterns and vendor integrations.

•Code review with the developers and delivery team

•Worked on Eclipse as the development environment using CVS version controller.

•Called Stored procedures in Oracle using callable statements in JDBC.

•Used ANT tool to build and deploy applications on Tomcat Server.

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