DEBORAH TAYLOR

ad2oy3@r.postjobfree.com

205-***-****

Moody, AL, 35004

C O N T A C T

LIBERTY UNIVERSITY

Lynchburg, VA

Bachelor of Arts (B.A.) English/Creative Writing

Candidate (Expected graduation May 2026)

HUFFMAN HIGH SCHOOL

GPA: 3.9

Birmingham, AL

High School Diploma (May 1982)

Awards & Honors

E D U C A T I O N

Summa cum laude

Classroom Management

Interpersonal Communication

Technology (IT)

Office/Clerical Experience

A D D I T I O N A L S K I L L S

AL Substitute Licence

C E R T I F I C A T I O N S

PERMANENT SUBSTITUTE TEACHER

Tarrant City Schools, Tarrant, AL / Sep 2021 - Present MORTGAGE LOAN SPECIALIST

Synovus Bank, Birmingham, AL / Jan 2019 - Sep 2021 CREDIT SPECIALIST

Wittichen Supply Company, Birmingham, AL / Apr 2004 - Jan 2019 E X P E R I E N C E

Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips.

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Tutor and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers.

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• Enforce administration policies and rules governing students. Provide extra assistance to students with special needs, such as non-English-speaking students or those with physical and mental disabilities.

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• Discuss assigned duties with classroom teachers to coordinate instructional efforts. Instruct and monitor students in the use and care of equipment and materials to prevent injuries and damage.

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• Observe students' performance, and record relevant data to assess progress. Use computers, audio-visual aids, and other equipment and materials to supplement presentations.

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• Attend staff meetings and serve on committees, as required. Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.

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Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.

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• Handle customer complaints and take appropriate action to resolve them.

• Review and update credit and loan files.

• Compute payment schedules.

• Negotiate payment arrangements with customers who have delinquent loans.

• Confer with underwriters to aid in resolving mortgage application problems. Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.

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Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.

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• Advise customers of necessary actions and strategies for debt repayment.

• Locate and monitor overdue accounts, using computers and a variety of automated systems.

• Answer customer questions regarding problems with their accounts. Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.

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• Receive payments and post amounts paid to customer accounts.

• Negotiate credit extensions when necessary.

• Record information about financial status of customers and status of collection efforts. Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

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• Answer telephones, direct calls, and take messages. Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.

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• Complete and mail bills, contracts, policies, invoices, or checks. References available upon request

R E F E R E N C E S

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