United States Customer Service

Dacia C Harris

PERSONAL INFORMATION

Phone number: +1-629-***-****

ADDRESSES: Nashville, Tennessee

Email address: ad2oxh@r.postjobfree.com

SKILLS

– LANGUAGES

English

WORK EXPERIENCE

**/***8 – 01/2020

Nashville, United States

Lead shipping /reciving /ptl and layup

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Oversaw and managed all aspects of shipping, receiving, and inventory control, ensuring accurate and efficient handling of goods and materials. Developed and implemented streamlined processes that improved productivity and reduced errors in shipping and receiving operations. Trained and supervised a team of warehouse personnel, providing guidance and support to ensure smooth daily operations.

Collaborated with cross-functional teams to coordinate shipping schedules, resolve issues, and ensure timely delivery of products to customers. 01/2011 – 08/2020

Nashville, United States

Restaurant Server/lead frunt house

IHOP

Server, cashier, hostess, and some back of house work Led a team of front house staff members, coordinating schedules, assigning tasks, and ensuring smooth operation of the restaurant during peak hours. Provided exceptional customer service to a diverse clientele, consistently receiving positive feedback and exceeding customer expectations. Demonstrated expertise in menu knowledge, describing and recommending dishes to customers, resulting in increased sales and customer satisfaction. Maintained a clean and organized work environment, adhering to food safety and hygiene standards, and ensuring a pleasant dining experience for all patrons. Led a team of 10 servers, ensuring smooth operations and exceptional customer service in a high-volume restaurant environment.

Managed reservations, seating arrangements, and customer requests, optimizing table turnover and enhancing overall guest satisfaction. Collaborated with kitchen staff to ensure accurate and timely delivery of food orders, maintaining a high level of efficiency and order accuracy. Trained new servers on restaurant policies, procedures, and customer service techniques, resulting in a cohesive and knowledgeable front-of-house team. EDUCATION

06/2021 – present

United States

Psychology bachelors

Colorado Technical University

Conducted extensive research on cognitive development theories, analyzing empirical data and producing a comprehensive literature review that received EDUCATION

accolades from faculty members.

Actively participated in a semester-long internship at a local mental health clinic, providing one-on-one counseling sessions to clients under the supervision of licensed psychologists.

Developed and implemented a research project examining the effects of mindfulness-based interventions on stress reduction among college students, resulting in a published article in a reputable psychology journal. Collaborated with a team of fellow students to design and execute a series of psychological experiments, collecting and analyzing data using statistical software, and presenting findings at a regional psychology conference. 2000/12 High School Deploma highSchoolOrEquivalent Lavergne High School

Achieved academic excellence throughout high school, maintaining a consistent GPA of 3.8 or higher.

Actively participated in various extracurricular activities, such as student council, debate club, and National Honor Society, demonstrating strong leadership and teamwork skills.

Completed a rigorous and diverse curriculum, including advanced placement courses in mathematics, science, and English, showcasing a commitment to intellectual growth and academic challenges.

Volunteered regularly at a local community center, organizing events and providing support to underprivileged youth, fostering a sense of compassion and social responsibility.

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