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Administrative Assistant Help Desk

Location:
Columbia, TN
Salary:
18.00/hr
Posted:
January 11, 2024

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Resume:

YVONNE LEGG

Columbia, TN *****, Phone: 931-***-****

Professional Experience

Southeast Eye Professionals

Receptionist/Checkout

Made appointments

Collected co-pays and old balances

Confirmed weeks appointments

Balanced end of day receipts

Verified insurance when necessary

Worked phones when necessary

Maintained distribution of electronic faxes

Columbia Eye Associates

Receptionist/Checkout

Confirmed co-pay amounts before patient checkout and collected older balances

Made appointments

Collected co-pays and old balances

Confirmed weeks appointments

Balanced end of day receipts

Verified insurance when necessary

Worked phones when necessary

Maury Regional Medical Center

COVID 19 Project at GM for Maury Regional—Reported all tests to State, transferred COVID information to GM EMR.

Screener at Medical Office Building

Tennessee Rural Health Insurance

Administrative Assistant to CFO and Accounting Department of TRH

Answer CFO’s phone; screen calls and receive messages; relay all messages to CFO through email

Daily Electronic deposits

Maintained Purchase Orders; matched all receiving materials to Purchase orders; reconciled totals and gave to accounting for payment

Monthly contract report for CEO, CFO and Accounting

Maintained different calendars MED in Outlook for various people and company vehicles

Ordered all supplies; maintained office inventory for TRH

Maury Regional Medical Center

e-Learning System Administrator.

Led hospital’s new Learning System implementation. Designed and launched training clinics, optimized training documentation prior to go-live

Administrator of e-Learning system

Implemented authoring tool (Adobe Captivate 4)

Designed e-learning modules using Captivate 4

Uploaded all training materials to Learning System

Analyzed information in Learning System by creating and implementing ad-hoc reports using Report Wizard with-in system (SQL driven)

Provide help desk service for Learning System

Maintained Learning System employee profiles by implementing uploads from Meditech

Microsoft Training Specialist/Help Desk Specialist/Learning System Administrator

Created training recourses for Microsoft 2003

Facilitated Microsoft classes including Word, Excel, PowerPoint, Outlook

Performed help desk duties for Maury Regional and ancillaries in IT department

Columbia Housing Authority

Temporary Position with Randstad

Received and posted rental payments, receiv and processing housing applications,

Created and maintained excel spread sheets of applications

Tracked where applications were in selection process

Processed end of day and month end receivable

Extensive customer service, advanced computer skills, accounts receivable’s, organizational skills, prioritizing duties in order to complete in timely manner

Shred Etc. Columbia, TN

Administrative Assistant

Reconciled accounts payables and paid according to due dates or discount

Invoiced customers according to quote

Quoted prices for shredding jobs

Maintained Excel spread sheet of customers

Soft collections accounts receivable’s

General Motors Spring Hill TN

Administrative Assistant/Safety Coordinator/Workers Comp Liaison

Maintaining databases, extensive experience in main frame applications

Maintained database for Material Safety Data Sheets for PowerTrain

Created automated daily stats report of injuries for PowerTrain unit; charted and analyzed injury data for quarter and year

Maintained license database for heavy equipment operators

Workers Compensation at GM Spring Hill

Worked with injured employees during their rehabilitation period

Analyzed impairment ratings and calculated settlements for injured employees

Education

MOTT COMMUNITY COLLEGE: FLINT MICHIGAN (DISTANCE LEARNING)

2000 – 2003

REFERENCES

Linda Oakley

Manager of Maury Regional Clinics at GM

931-***-****

Lisa Pogue

Assistant Manager of Maury Regional Clinics at GM

931-***-****



Contact this candidate