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Administrative Assistant Customer Support

Location:
Edison, NJ, 08899
Salary:
22
Posted:
January 11, 2024

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Resume:

Antonio Finney

**** ******** ***** 732-***-****

New Brunswick, NJ 08901 ad2ows@r.postjobfree.com

Objective Get a position commensurate with my experience and skill set Background Administrative Assistant - Image Management Specialist - Customer Support – Contractor

Core Strengths Fluent in Spanish, I am motivated to maintain a well synchronized office compliant to company policy and SOP, supporting client satisfaction, contributing to company success. I processed large cash/check deposits, trained in store development maintenance, Inventory Control, Shipping and Receiving, telephone inquiries, Client Service,

Mediation, Invoice/ credit card processing, multi-line phone usage, I practice strong Client Relations with a courteous demeanor and creative problem solving. I’m a fast learner. I enjoy quality control, multi-tasking, project organization and resolution.

Professional Work Experience

Kelly Services - East

Brunswick

1st Class Staff-Pride Staff

Agency-North Brunswick

Contractor/Musician

April 1984 – Present

I held a myriad of office assignments as an Admin Assistant, Customer Support Rep, Office Clerk, Warehouse/Inventory Assistant and Mail Room Clerk. I am Forklift Certified. I also made off site pick ups and deliveries via company vehicles.

Ricoh Americas

Lawrenceville, N J

Administrative Assistant -

Image Management

Specialist

September 2006 – May 2012

My position included, but was not limited to maintaining a fleet of 100- 150 multi-functional devices which afford a system of worldwide, intercontinental, communications. This system was patented and proprietary. Via Help Desk, I provided training and maintenance to ensure daily on site device functionality, 2nd level repairs, targeted 3rd level appointment escalation connection.

I provided client training, device analysis, professional recommendations related to device upgrades and optimal placement and usage within client's facilities.

As the onsite specialist, I maintained a proactive schedule of preventive maintenance while monitoring device productivity as I physically maintained the supply levels and overall integrity of the devices, via remote observation, to ensure that my company met contractual expectations.

Education Middlesex County Vocational High School, New Brunswick, NJ Computer Operator Certification

Middlesex County College, Edison, NJ

Sociology Student

Additional Information I'm a consultant – Contractor – Music Therapist at Anne Klein Forensic Center in Trenton NJ

References provided upon request



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