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Los Angeles Customer Service

Location:
Los Angeles, CA
Posted:
January 11, 2024

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Resume:

Jennifer Wiltz

Looking to further my career any way possible

Riverside, CA 92507

ad2ovz@r.postjobfree.com

+1-626-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

General Laborer

Millenium staffing - Las Vegas, NV

October 2015 to Present

Responsibilities

I worked at the Sands Expo Convention center vacuuming picking and dumping trash dust mopping and setting up for conventions.

Los Angeles

CARRINGTON CARE - Los Angeles, CA

March 2009 to Present

Care provider for the mentally disabled adults and children EVS HOUSEKEEPING

Kaiser Hospital - Ontario, CA

August 2020 to March 2021

I worked the 1st shift at the Ontario hospital for a temporary assignment as a evs housekeeping attendant cleaning rooms, patients bathrooms, sweeping and mopping, sanitation and disinfecting nurse stations break room doctor offices human resource location and lobbies Laundry Attendant/Housekeeper

Meadowbrook manor - Los Angeles, CA

May 2019 to January 2020

Part-time weekends from 6 am until 2 pm. Washing, folding, passing out patients' clothes. Housekeeping during the week.

Security Guard

ALLIED UNIVERSAL - Los Angeles, CA

January 2016 to January 2020

I work for a ups post and i am required to log in and out the ups trucks and trailers that come and go out the ups yard. I also check employees bags and belongings coming in and out the building. Hardlines Team Member

Boca park Target - Las Vegas, NV

October 2014 to February 2015

Worked customer service on the floor in target and when needed I filled in on the Cashier and guest service and returns

Housekeeping

HOSPITALITY STAFFING SOLUTIONS INC. - HOSPITALITY

June 2014 to October 2014

2014 Cleaning patients rooms at the hospital as well as doctors office, floors, empty trash and waste baskets.

SPEEDY CLEAN MAINTENANCE SERVICE - Assistant maintenance helper SIM'S RECYCLING SOLUTIONS

2011 to 2014

2011 2014 Disassemble television and plasma televisions. For the scrap medal and recycle the rest. From To SPEEDY CLEAN MAINTENANCE SERVICE - Assistant maintenance helper 2005 2010

Assist with maintenance duties and janitorial services for fathers business accounts. Cleaned carpets, bathrooms, offices, halls, etc.

Education

Associate in Early Childhood Education

Post University - Los Angeles, CA

January 2020 to Present

Certification in Medical Assistant

Walter Jay M.D Institute - Los Angeles, CA

March 2006 to October 2007

High school or equivalent

Susan Miller Dorsey Senior High School - Los Angeles, CA September 2000 to June 2004

COLLEGE PREP in Early Childhood Education

ANGELUS PLAZA COLLEGE PREP

September 1995 to June 2000

Skills

• Cash Handling

• Customer Service

• Organizational Skills

• Security

• Stocking

• Data Entry

• Microsoft Office

• Outlook

• Scheduling

• Office Management

• Human Resources

• training

• Medical Terminology

• Receptionist

• Word

• Hospitality Experience

• Time Management

• Billing

• Payroll

• Front Desk

• Microsoft Outlook

• Microsoft Word

• Project Scheduling

• Schedule Management

• Data Warehouse

• Medical Office Experience

• Data Warehouse

• Medical Office Experience

• Requirements Gathering

• Management Experience

• Supervising Experience

• Recruiting

• Microsoft SQL Server

• SEM

• Web Services

• User Interface (UI)

• User Acceptance Testing

• Oracle

• Cleaning Experience

• Vital Signs Experience

• Caregiving

• Microsoft Excel

• Special needs

• Business Requirements

• Laundry

• Childcare

• Classroom Management

• Teaching

• Early Childhood Education

• Curriculum Development

• Toddler Care

• Nursing

• Custodial experience

• Driving

Certifications and Licenses

Guard Card

January 2017 to January 2022

State of nevada guard card

Security Guard

August 2019 to August 2021

Los Angeles, CA guard Card

Drivers License

September 2019 to March 2024

Los Angeles, CA Driver License D2319815

California drivers license

September 2019 to March 2024

California DRIVERS LICENSE NUMBER D2319815 CLASS C Los Angeles CA firearms permit

Present

Currently in process of receiving my firearms permit in the mailbox. Waiting First Aid and CPR

March 2020 to Present

Red Cross first and CPR

First Aid Certification

Assessments

Security Guard Skills — Familiar

December 2019

Assessing risks, enforcing security standards, and handling complaints. Full results: Familiar

Customer Focus & Orientation — Proficient

January 2020

Responding to customer situations with sensitivity Full results: Proficient

Supervisory Skills: Motivating & Assessing Employees — Proficient February 2020

Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Proficient

Scheduling — Completed

February 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Completed

Working with MS Word Documents — Completed

February 2020

Knowledge of various Microsoft Word features, functions, and techniques. Full results: Completed

Basic Computer Skills: PC — Completed

February 2020

Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.

Full results: Completed

Attention to Detail — Completed

February 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Completed

Proficiency with Microsoft Office: Mail & Calendar (Mac) — Completed February 2020

Using Microsoft Office Mail and Calendar tools to manage workload. Full results: Completed

Organizational Skills — Familiar

February 2020

Arranging and managing information or materials using a set of rules. Full results: Familiar

Problem Solving — Completed

February 2020

Measures a candidate's ability to analyze relevant information when solving problems Full results: Completed

Attention to Detail — Completed

February 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Completed

Work Style: Reliability — Completed

April 2020

Tendency to be dependable and come to work

Full results: Completed

Customer Service — Familiar

June 2020

Identifying and resolving common customer issues

Full results: Familiar

Security Guard Skills — Familiar

December 2019

Assessing risks, enforcing security standards, and handling complaints. Full results: Familiar

Supervisory Skills: Motivating & Assessing Employees — Completed May 2020

Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Completed

Security guard skills — Familiar

December 2019

Assessing risks, enforcing security standards, and handling complaints. Full results: Familiar

Workplace safety — Familiar

March 2021

Using safe practices at work

Full results: Familiar

Work style: Reliability — Completed

April 2020

Tendency to be dependable and come to work

Full results: Completed

Customer focus & orientation — Proficient

January 2020

Responding to customer situations with sensitivity Full results: Proficient

Retail customer service — Completed

January 2021

Comprehending and responding to retail customer needs Full results: Completed

Verbal communication — Completed

May 2021

Speaking clearly, correctly, and concisely

Full results: Completed

HR: Compensation & benefits — Completed

July 2021

Knowledge of compensation and benefits programs

Full results: Completed

Recruiting — Completed

July 2021

Managing the candidate sourcing and selection process Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills

Data Warehouse (Expert)

Assembly (Expert)

Janitorial (Expert)

Supervisor/Team Lead (Proficient)

Dispatching (Expert)

MS WORD (EXPERT)

OUTLOOK (EXPERT)

POWERPOINT (EXPERT)



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