JEFFREY WILEY

**** ******* ** ** – Corydon – IN *7112 · 812-***-****

ad2ouc@r.postjobfree.com

EXPERIENCE

FEBRUARY 2021 – JANUARY 2022

INVENTORY PARTS COORDINATOR – JOHN JONES AUTOMOTIVE GROUP

Maintained daily inventory accuracy.

Provided customer service through phone and counter parts sales.

Provided accurate recommendations and pricing for customer parts.

Efficient and satisfactory parts returns.

MARCH 2014 – DECEMBER 2020

POULTRY PRODUCER FOR TYSON FOODS, self employed

Managed and implemented daily operations on a Poultry Farm raising 120,000 chickens annually as an independent contractor for Tyson Foods.

FEBRUARY 2010 – FEBRUARY 2014

INVENTORY AND LOGISTICS MANAGER, ramsey popcorn

Managed day to day shipping and receiving.

Consistently met company and department objective within budget and time expectations.

Negotiated contracts with freight companies for optimal pricing.

Researched and corrected shipping and packaging errors.

Maintained high standards for internal and external customer service.

SEPTEMBER 2008 – OCTOBER 2009

CUSTOMER SERVICE MANAGER, kaman industrial technologies

Provided oversight of all customer service for 3 locations: Louisville, Lexington, Bowling Green.

AUGUST 2006 – JULY 2008

CUSTOMER SERVICE MANAGER, grainger industrial supply

Organized and managed sales center hiring, training, scheduling and supervision to maximize productivity.

Increased productivity by establishing and monitoring customer care performance indicators, service level metrics and goal achievement.

New hire training including sales presentations, product knowledge, customer needs analysis and sales processes and protocol.

Assisted customers to achieve desired results and maintain company loyalty.

JANUARY 2000 – JULY 2006

OUTSIDE SALES REPRESENTATIVE, grainger industrial supply

Frontline contact with customer including General Electric, UPS, Ford Motor and Jim Beam Brands.

Maintained consistent contact with facilities for procurement, cost savings and product training.

AUGUST 1996 – JUNE 1999

ON SITE MANAGER – GRAINGER INTEGRATED SUPPLY, grainger industrial supply

Supervised and scheduled on site work crew.

Planned and delegated work to meet project and production goals.

Inspected job equipment daily to determine maintenance needs and requirements.

Supported balanced budget and cost savings with balanced inventory.

AUGUST 1990 – DECEMBER 1994

INSIDE SALES REPRESENTATIVE, grainger industrial supply

JUNE 1988 –AUGUST 1990

COUNTER SALES REPRESENTATIVE, grainger industrial supply

JULY 1986 – JULY 1988

WAREHOUSE ASSOCIATE, grainger industrial supply

EDUCATION

DIPLOMA, corydon central high school – CORYDON, IN

SKILLS

Warehouse management

Inventory and Logistics Training and Development

Customer Service

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